Zoom Video Communications Outlook Employee Reviews | Comparably
Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com. read more
EMPLOYEE
PARTICIPANTS
177
TOTAL
RATINGS
2231
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Zoom Video Communications Outlook Employee Reviews

What makes you most happy at work?

Serving my customers, teammates and other colleagues.

Review from Customer Support Dept

Feeling successful at my role

I love the nature of my job - but my coworkers and clients are amazing people!

Unique challenges that allow me to learn, grow, and stretch my capabilities as an employee.

Promoting diversity, equity and inclusion in our work and products

we live up to our motto of delivering happiness, when we do that i believe that it also makes us happy.

Making a difference at the company

Review from Sales Dept

My coworkers and being a part of a great culture.

Review from Sales Dept

Helping customers solve challenging problems

Review from Sales Dept

providing a quality platform that works every day for my customers

Review from Sales Dept

The people I work with. The part that I play in Zooms growth. The way Zoom innovates and we get to be a part of this culture everyday

Review from Sales Dept

deliver happiness to everyone customers / workmates

Review from Customer Support Dept

There is a lot of untapped potential on the projects I'm working on. And our partners are just getting started delivering amazing solutions to zoom users.

Engaging with peers smarter than me to drive rapid progress

Review from Finance Dept

Making a positive impact to the new world

Review from Sales Dept

Getting to use our product to meeting with my team virtually

Positive vibes, open communication, employee recognition.

Review from Finance Dept

i do what i love I Create and make the world better one soulful creation after another

We have a chance everyday to help our customers with the tools and communication we use all the time.

Review from Sales Dept

knowing that I will be take care of by my company ease my mind and make me excited to go to work

What's going wrong and how can it be improved?

There has been a massive shift in culture from the leadership team since 2021. It has been awful and it the most stereotypically greedy crap.

Ability to move up and pay people fairly

They expect everyone has unlimited energy

Review from Sales Dept

What do you like best about your company?

The public's relation to the brand.

Review from Sales Dept

Theres always something new to learn

Review from Sales Dept

Stocks sharing and reimbursements for food

Great product, great culture, great brand....

Products are very well respected

Review from HR Dept

What would you most like to see improved at your company?

The sales org to be more inspiring vs just managing a number.

Review from Sales Dept

Opportunity to grow and advance my career

We have plenty of work to do regarding processes and tools to make us more efficient....but that's part of the fun/journey

More structure and programs designed to scale the business

Review from HR Dept

Review Sentiment at Zoom Video Communications

91
91%
9
9%

About Zoom Video Communications' Outlook

A+
84/100

Where This Score Ranks Zoom Video Communications' Outlook

TOP
5%

In the Top 5% of 1607 similar size companies on Comparably

TOP
20%

In the Top 20% of 789 companies in San Francisco

3rd

3rd place versus 5 competitors rated on Comparably

Zoom Video Communications' Outlook is scored an A+ by 307 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Zoom Video Communications' Outlook score helps to boost their overall culture score, due partly to the fact that the Customer Success department’s positive scores help Outlook to be one of Zoom Video Communications' stronger culture attributes. Use the filters below to understand Zoom Video Communications employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - Customer Success
    +16%
  • Ethnicity - Other
    +16%
  • Tenure - Less than 1 Year
    +16%

Rate Outlook the Lowest

  • Tenure - 1 to 2 Years
    +2%
  • Department - Admin
    +7%
  • Department - Sales
    +10%

How Zoom Video Communications' Outlook Score is Calculated

FILTER RATINGS BY

Results from 145 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

81
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic68%
Good17%
Neutral14%
Bad0%
Terrible1%
How do your customers perceive your company?
AnswerPercent
Yes83%
No17%
Are you typically excited about going to work each day?
×
Rate your company