Zoom Video Communications Leadership Employee Reviews | Comparably
Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com. read more
EMPLOYEE
PARTICIPANTS
178
TOTAL
RATINGS
2237
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Zoom Video Communications Leadership Employee Reviews

What do you like best about the leadership team?

They happily share what's going on at the top level and help set/manage expectations very well throughout the company.

Review from Customer Support Dept

Development, freedom, friendship and mutual help among team members

The organization is very flat but its really easy and comfortable to send them a message and get help when needed.

Leadership does a very good job of providing 1 major focus for the fiscal year and driving that forward!

very open, transparent, and approachable.

They treat you like a partner, not an employee.

Review from Sales Dept

Best place to work compare to all other fortune 500 I had pleasure working at

The transparency, I have never worked somewhere where I had so little doubt to where we are going and why we are doing the things we are doing.

Review from Sales Dept

The passion for the platform we've built.

Review from Sales Dept

Truly delivering happiness for employees

Transparent, honest, legitimately open to feedback. Always do the right thing for the customer and employees

Review from Sales Dept

They always take employee submitted Q&A and we have all hands meetings often

Review from Sales Dept

The entire leadership is transparent and communicates all information proactively. Zoom has the best culture out of all the companies I have worked for. They genuinely care about employees and customer and always do the right thing for both.

Review from Sales Dept

supportive, caring, listen to feedback / suggestions ! Keep Safe!

Review from Customer Support Dept

They really care about customers, it's not just marketing talk.

Transparency, trust, commitment to our customers and employees. Lead by example to set the company culture.

Review from Sales Dept

Empathy combined with vision and tenacity

Review from Finance Dept

Brilliant competitive and compassionate heroes

Review from Sales Dept

humble, transparent, supportive, visionaries, innovating, AMAZING

Review from Sales Dept

the leadership team they work nd thus they lead

What does the leadership team need to get better at?

Relationship Managers must adhere to relevant regulatory guidelines and ensure that all client interactions and transactions comply with legal and ethical standards. Networking and Business Development: They actively network within their professional circles to generate new business opportunities a

Review from Sales Dept

Better decisions are required , kindly move away from.mediocrity in leadership and move away from.mindset that customer will come begging asking for Zoom subscription like in COVID. Stop wasting resources on bad and ineffective marketing events and build better sales strategy . Less politics please.

We are undergoing growing pains due to exponential growth. Our leadership needs to work on and establish better processes and make basic information more accessible.

TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Zoom Video Communications Leadership the Highest

  • Experience - Entry Level
    +17%
  • Department - Marketing
    +16%
  • Department - Customer Success
    +16%

Rated Zoom Video Communications Leadership the Lowest

  • Department - Engineering
    -18%
  • Ethnicity - Asian or Pacific Islander
    -1%
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