Zoom Video Communications Culture | Comparably
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Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com. read more
EMPLOYEE
PARTICIPANTS
177
TOTAL
RATINGS
2231

Zoom Video Communications Company Culture

Zoom Video Communications Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.6/5

Top Rated Culture Dimensions

Zoom Video Communications CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Eric Yuan Zoom Video Communications' CEO
Eric Yuan
81 /100

Diversity at Zoom Video Communications

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Zoom Video Communications have rated Meetings, Outlook, and Perks And Benefits as the highest categories they have scored

Women at Zoom Video Communications

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Zoom Video Communications have rated Team, Perks And Benefits, and Outlook as the highest categories they have scored

Zoom Video Communications eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies on Comparably

Recommend to a Friend?

32

Zoom Video Communications employees are 32% more likely to recommend Zoom Video Communications as a great place to work

59%Promoters
14%Passives
27%Detractors

Working at Zoom Video Communications

Working at Zoom Video Communications is rated highly by 177 employees, across various culture dimensions. Zoom Video Communications employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Zoom Video Communications’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in San Francisco. See below in detail how working at Zoom Video Communications was rated by employees.

Overall Company Culture at Zoom Video Communications

A+

Overall Company Culture at Zoom Video Communications is rated A+

Last updated months ago

Top
5%

Zoom Video Communications ranks in the Top 5% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 177 Employees

View Results
0
20
40
60
80
100
Finance
93
Finance93
Customer Success
91
Customer Success91
Customer Support
90
Customer Support90
Product
90
Product90
Admin
89
Admin89
Operations
89
Operations89
HR
86
HR86
Sales
86
Sales86
Marketing
84
Marketing84
Engineering
62
Engineering62

Zoom Video Communications Employee Reviews

Out of 279 Zoom Video Communications employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping Zoom Video Communications improve their work culture.

91%
9%
Positive Reviews91%
Constructive Feedback9%

Positive Reviews From Zoom Video Communications Employees

  • What did you like most about the interview process?
    Meeting the management team during the interview.
  • What makes you most happy at work?
    Serving my customers, teammates and other colleagues.
  • What is most positive about the culture and environment at your company?
    Truly focus on doing our absolute best to maximize customer happiness, and it starts with the employees.

Constructive Feedback From Zoom Video Communications Employees

  • What needs to change to make the company culture better?
    happiness was a corporate hoax. Happiness was only based on high financial achievements due to Covid generating high demand for Zoom services. Many line managers should care about their team growth and wellbeing
  • What do your coworkers need to improve and how could you work together better?
    self interest in achieving personal goals overshadows the team's goals
  • What does the leadership team need to get better at?
    Relationship Managers must adhere to relevant regulatory guidelines and ensure that all client interactions and transactions comply with legal and ethical standards. Networking and Business Development: They actively network within their professional circles to generate new business opportunities a

Zoom Video Communications Company Information

Zoom Video Communications Company Overview

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com.

Zoom Video Communications was founded in 2011 and its current CEO is Eric Yuan. Since its inception 15 years ago, Zoom Video Communications has grown to 7800 employees.

Zoom Video Communications Mission, Vision & Values

Zoom Video Communications Mission Statement

Founded in 2011, Zoom's mission is to develop people-centric cloud services that transform the real-time collaboration experience and improve the quality and effectiveness of communications forever. We deliver happiness.

Zoom Video Communications Values

  • We Care For Our Company
  • We Care For Our Customers
  • We Care For Our Community
  • We Care For Our Teammates
  • We Care For Ourselves
Headquarter55 Almaden Blvd
San Jose, CA 95113
United States of America
Websitewww.zoom.us/
Founding Date2011
Tel1.888.799.9666
Company StatusPublic
StockZM
Jobscareers.zoom.us/home
Social Sites

Zoom Video Communications Competitors

Zoom Video Communications competitors include RingCentral, Slack, BlueJeans Network, and ON24. Zoom Video Communications ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Zoom Video Communications compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    RingCentral's Logo
    RingCentral
    4.9/5
  2. #2
    Slack's Logo
    Slack
    4.6/5
  3. #3
    Zoom Video Communications' Logo
    Zoom Video Communications
    4.6/5
  4. #4
    BlueJeans Network's Logo
    BlueJeans Network
    4.1/5
  5. #5
    ON24 Logo
    ON24
    2.9/5
  • Culture Video
  • Amsterdam employees at work.
  • Zoomsday!

Zoom Video Communications Employees

Zoom Video Communications has 7800 employees. 177 employees at Zoom Video Communications have reviewed Zoom Video Communications across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 177 Zoom Video Communications employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Zoom Video Communications are pleased with their total compensation at Zoom Video Communications, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Zoom Video Communications are pleased with their team. 177 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Zoom Video Communications are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Zoom Video Communications believe the environment at Zoom Video Communications is positive. Most Participants believe the pace of work at Zoom Video Communications is comfortably fast. About 57% of the employees at Zoom Video Communications work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Zoom Video Communications are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Zoom Video Communications employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Zoom Video Communications report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Zoom Video Communications have 4+ meetings
Meetings
A Day in the Life
83% of Zoom Video Communications employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Zoom Video Communications employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of Zoom Video Communications employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Zoom Video Communications employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
84% of Zoom Video Communications employees call their work environment positive
Environment

Joining Zoom Video Communications - Employee Onboarding

The prevailing opinion from employees about joining Zoom Video Communications is that the company was prepared on their first day. Zoom Video Communications employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Zoom Video Communications KPIs and OKRs

At Zoom Video Communications 57% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Zoom Video Communications' KPIs and OKRs is essential for its success. Out of 19 Zoom Video Communications employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 14 have said yes.

AnswerPercent
Yes74%
No26%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes57%
No43%
Are the KPIs/OKRs for your department clear?

Diversity & Inclusion at Zoom Video Communications

Diverse employees at Zoom Video Communications score the company 85/100 across various culture categories, placing Zoom Video Communications in the Top 5% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Zoom Video Communications across various culture dimensions.

Ranked Culture the Highest

Women 94/100
Department - HR
Men 91/100
Department - Product
Diverse Employees 92/100
Department - Finance

Ranked Culture the Lowest

Women 76/100
Tenure - 1 to 2 Years
Men 62/100
Department - Engineering
Diverse Employees 53/100
Department - Engineering

Zoom Video Communications Perks & Benefits

Book reimbursement

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy

Zoom Video Communications PTO

Zoom Video Communications' PTO and Vacation policy typically gives unlimited days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Zoom Video Communications' 2nd most important benefit besides Healthcare when ranked by employees, with 40% of employees saying it is the most important benefit. Zoom Video Communications' benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy40%
Office Meals0%
401k Contribution60%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes25%
No75%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo60%
$1500 - $2500/mo0%
$1000 -$1500/mo30%
$500 -$1000/mo0%
Less than $500/mo10%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Zoom Video Communications Careers

Zoom Video Communications Jobs

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H1B Visa

In 2019, Zoom Video Communications applied for 42 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Zoom Video Communications has a total of 7800 employees

42
Total Applied
  • 100% Granted (42 out of 42)
  • 0% Denied ( out of 42)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 42)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 42)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Zoom Video Communications Know You Want To Work There

Overview of Candidates Interested in Zoom Video Communications on Comparably

Candidates By Department

All Industries
48%
Product
9%
Engineering
9%
Operations
9%
Customer Success
9%
Other
17%

Candidates By Location

San Francisco
52%
El Segundo
4%
Kansas City
4%
Denver
4%
Atlanta
4%
Other
30%

Frequently Asked Questions regarding Zoom Video Communications

What is Zoom Video Communications address?

Zoom Video Communications location is at 55 Almaden Blvd

Who is the CEO of Zoom Video Communications?

Zoom Video Communications CEO is Eric Yuan, their score by employees is 81

What is Zoom Video Communications eNPS?

The eNPS for Zoom Video Communications is 32

How many employees work in Zoom Video Communications?

Zoom Video Communications has 7800 employees

Who are Zoom Video Communications competitors?

Zoom Video Communications main competitors are RingCentral, Slack, BlueJeans Network, ON24

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