

Diverse employees at ZoomCare have rated Retention, Work Culture, and Manager as the highest categories they have scored
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterZoomCare employees are -62% more likely to recommend ZoomCare as a great place to work
| 15% | Promoters |
|---|---|
| 8% | Passives |
| 77% | Detractors |
Working at ZoomCare is rated below average by 15 employees, across various culture dimensions. ZoomCare employees rate Environment highest among all categories, and think that CEO Rating and Leadership have the most room for improvement, putting ZoomCare’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Portland. See below in detail how working at ZoomCare was rated by employees.
Overall Company Culture at ZoomCare is rated D+
Last updated a month ago
ZoomCare ranks in the Bottom 25% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 34 ZoomCare employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping ZoomCare improve their work culture.
| Positive Reviews | 59% |
|---|---|
| Constructive Feedback | 41% |
What is most positive about the culture and environment at your company?colleagues, my co-workers are good, but unhappy, unfortunately
What is most positive about the culture and environment at your company?The communication and desire to achieve positive results.
What makes you most happy at work?Friendly faces and daily challenges.
What do your coworkers need to improve and how could you work together better?leadership needs to be open and work with people more
Why do you feel undervalued and what would make you feel better about your compensation?Better salary and benefit’s and more than a yearly 1% rai
What does the leadership team need to get better at?Communication and really try to manage instead of avoiding issues
ZoomCare is a doctor aggregator that allows users to search symptoms and receive doctor recommendations.
ZoomCare was founded in 2006 and its current CEO is Torben Stubkjaer Nielsen. Since its inception 20 years ago, ZoomCare has grown to 357 employees.
| Headquarter | 1455 NW Irving Street, Suite 600 Portland, OR 97209 United States of America |
|---|---|
| Website | www.zoomcare.com |
| Founding Date | 2006 |
| Company Status | Private |
| Jobs | www.zoomcare.com/careers |
| Social Sites |
ZoomCare competitors include WebPT and Moda Health. ZoomCare ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ZoomCare compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
ZoomCare has 357 employees. 15 employees at ZoomCare have reviewed ZoomCare across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 15 ZoomCare employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ZoomCare are not very pleased with their total compensation at ZoomCare, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ZoomCare are generally satisfied with their team. 15 Participants grade the quality of their coworkers a C. The majority believe the meetings at ZoomCare are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ZoomCare believe the environment at ZoomCare is positive. Most Participants believe the pace of work at ZoomCare is extremely fast. About 50% of the employees at ZoomCare work 8 hours or less.
Overall, the employees at ZoomCare are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Portland about their company is that it was somewhat prepared on their first day. Portland employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no ZoomCare employees have provided insight into whether or not they clearly understand ZoomCare's KPIs and OKRs.
ZoomCare’s CEO Torben Stubkjaer Nielsen started in this role in 2019. Torben’s approval rate is lower compared to CEOs at similar sized companies, putting Torben in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Portland. Torben Stubkjaer Nielsen’s employees rank ZoomCare in the Top 50% for Environment, in the Bottom 45% for Team, and in the Bottom 35% for Retention. When compared to ZoomCare’s competitors, Torben Stubkjaer Nielsen ranks below both Moda Health CEO Robert Gootee and WebPT CEO Ashley Glover.
The ZoomCare Executive Team is rated a “D” and led by CEO Torben Stubkjaer Nielsen, Chief Revenue Officer Jason Drucker, and SVP Operations Kathy McAleer
Torben Stubkjaer Nielsen CEO / President
Torben Stubkjaer Nielsen serves as the CEO / President of ZoomCare.
Jason Drucker Chief Revenue Officer
Jason Drucker serves as the Chief Revenue Officer of ZOOM+Care. Jason started at ZOOM+Care in June of 2016. Jason... read more
Kathy McAleer SVP Operations
Kathy McAleer serves as the SVP Operations of ZOOM+Care. Kathy started at ZOOM+Care in October of 2014. Kathy currently... read more
Bill Frerichs Chief Executive Officer
Bill Frerichs serves as the Chief Executive Officer of ZoomCare.
Albert DiPiero Co-Founder, Chief Medical Officer
Albert DiPiero serves as the Co-Founder, Chief Medical Officer of ZOOM+Care. Albert started at ZOOM+Care in May of 2005.... read more
Heather Hardy VP of Central Operations
Heather Hardy serves as the VP of Central Operations of ZoomCare.
Jeff Katz VP Education & Clinical Systems
Jeff Katz serves as the VP Education & Clinical Systems of ZoomCare.
Sil Pienovi VP, Partners
Sil Pienovi serves as the VP, Partners of ZoomCare.
Erik Vanderlip Chief Medical Officer
Erik Vanderlip serves as the Chief Medical Officer of ZoomCare.
How much do people at ZoomCare get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ZoomCare is $126,006, or $60 per hour, while the estimated median salary is $148,562, or $71 per hour.
At ZoomCare, the highest paid job is a General Counsel at $269,835 annually and the lowest is a CS Rep at $38,429 annually. Average ZoomCare salaries by department include: HR at $91,753, Customer Support at $48,516, Product at $159,780, and Marketing at $187,078. Half of ZoomCare salaries are above $148,562.
11 employees at ZoomCare rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 31 ratings) while 10 employees at ZoomCare rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 10 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
20th Percentile $109k | $109k | 20th Percentile |
40th Percentile $148k | $148k | 40th Percentile |
60th Percentile $197k | $197k | 60th Percentile |
80th Percentile $263k | $263k | 80th Percentile |
100th Percentile $340k | $340k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at ZoomCare score the company 58/100 across various culture categories, placing ZoomCare in the Bottom 20% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ZoomCare across various culture dimensions.
ZoomCare PTO policy is a critical component of the benefits package offered to employees.

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Candidates By Department
All Industries | 67% | |
|---|---|---|
Product | 33% |
Candidates By Location
Portland | 67% | |
|---|---|---|
New York City | 33% |
What is ZoomCare address?
ZoomCare location is at 1455 NW Irving Street, Suite 600
Who is the CEO of ZoomCare?
ZoomCare CEO is Torben Stubkjaer Nielsen, their score by employees is 53
What is ZoomCare eNPS?
The eNPS for ZoomCare is -62
What is the salary for Marketing Manager in ZoomCare?
Marketing Manager average salary in the US is 93k
What are the salaries in the Finance in ZoomCare?
The average salaries for Finance in ZoomCare is 74k