ZoomCare Culture | Comparably
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ZoomCare Claimed Company
ZoomCare is a doctor aggregator that allows users to search symptoms and receive doctor recommendations. read more
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
195

ZoomCare Company Culture

ZoomCare Culture

This score is derived from employee ratings & reviews
2.8/5
ZoomCare's Overall Culture is rated D+

Top Rated Culture Dimensions

ZoomCare CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Torben Stubkjaer Nielsen ZoomCare's CEO
Torben Stubkjaer Nielsen
53 /100

Diversity at ZoomCare

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at ZoomCare have rated Retention, Work Culture, and Manager as the highest categories they have scored

Women at ZoomCare

ZoomCare eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-62

ZoomCare employees are -62% more likely to recommend ZoomCare as a great place to work

15%Promoters
8%Passives
77%Detractors

Working at ZoomCare

Working at ZoomCare is rated below average by 15 employees, across various culture dimensions. ZoomCare employees rate Environment highest among all categories, and think that CEO Rating and Leadership have the most room for improvement, putting ZoomCare’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Portland. See below in detail how working at ZoomCare was rated by employees.

Overall Company Culture at ZoomCare

D+

Overall Company Culture at ZoomCare is rated D+

Last updated a month ago

Bottom
25%

ZoomCare ranks in the Bottom 25% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

ZoomCare Employee Reviews

Out of 34 ZoomCare employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping ZoomCare improve their work culture.

59%
41%
Positive Reviews59%
Constructive Feedback41%

Positive Reviews From ZoomCare Employees

  • What is most positive about the culture and environment at your company?
    colleagues, my co-workers are good, but unhappy, unfortunately
  • What is most positive about the culture and environment at your company?
    The communication and desire to achieve positive results.
  • What makes you most happy at work?
    Friendly faces and daily challenges.

Constructive Feedback From ZoomCare Employees

  • What do your coworkers need to improve and how could you work together better?
    leadership needs to be open and work with people more
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better salary and benefit’s and more than a yearly 1% rai
  • What does the leadership team need to get better at?
    Communication and really try to manage instead of avoiding issues

ZoomCare Company Information

ZoomCare Company Overview

ZoomCare is a doctor aggregator that allows users to search symptoms and receive doctor recommendations.

ZoomCare was founded in 2006 and its current CEO is Torben Stubkjaer Nielsen. Since its inception 20 years ago, ZoomCare has grown to 357 employees.

Headquarter1455 NW Irving Street, Suite 600
Portland, OR 97209
United States of America
Websitewww.zoomcare.com
Founding Date2006
Company StatusPrivate
Jobswww.zoomcare.com/careers
Social Sites

ZoomCare Competitors

ZoomCare competitors include WebPT and Moda Health. ZoomCare ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ZoomCare compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    WebPT's Logo
    WebPT
    4.3/5
  2. #2
    ZoomCare's Logo
    ZoomCare
    2.8/5
  3. #3
    Moda Health's Logo
    Moda Health
    2.4/5

ZoomCare Employees

ZoomCare has 357 employees. 15 employees at ZoomCare have reviewed ZoomCare across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 15 ZoomCare employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ZoomCare are not very pleased with their total compensation at ZoomCare, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ZoomCare are generally satisfied with their team. 15 Participants grade the quality of their coworkers a C. The majority believe the meetings at ZoomCare are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ZoomCare believe the environment at ZoomCare is positive. Most Participants believe the pace of work at ZoomCare is extremely fast. About 50% of the employees at ZoomCare work 8 hours or less.

Overall, the employees at ZoomCare are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ZoomCare - Employee Onboarding

The prevailing opinion from Comparably users in Portland about their company is that it was somewhat prepared on their first day. Portland employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ZoomCare KPIs and OKRs

At this moment no ZoomCare employees have provided insight into whether or not they clearly understand ZoomCare's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

ZoomCare CEO & Leadership

ZoomCare CEO - Torben Stubkjaer Nielsen

Torben Stubkjaer Nielsen ZoomCare's CEO
53 /100

ZoomCare’s CEO Torben Stubkjaer Nielsen started in this role in 2019. Torben’s approval rate is lower compared to CEOs at similar sized companies, putting Torben in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Portland. Torben Stubkjaer Nielsen’s employees rank ZoomCare in the Top 50% for Environment, in the Bottom 45% for Team, and in the Bottom 35% for Retention. When compared to ZoomCare’s competitors, Torben Stubkjaer Nielsen ranks below both Moda Health CEO Robert Gootee and WebPT CEO Ashley Glover.

ZoomCare Leadership

The ZoomCare Executive Team is rated a “D” and led by CEO Torben Stubkjaer Nielsen, Chief Revenue Officer Jason Drucker, and SVP Operations Kathy McAleer

  • Torben Stubkjaer Nielsen  CEO / President

    Torben Stubkjaer Nielsen CEO / President

    Torben Stubkjaer Nielsen serves as the CEO / President of ZoomCare.

  • Jason Drucker Chief Revenue Officer

    Jason Drucker serves as the Chief Revenue Officer of ZOOM+Care. Jason started at ZOOM+Care in June of 2016. Jason... read more

  • Kathy McAleer SVP Operations

    Kathy McAleer serves as the SVP Operations of ZOOM+Care. Kathy started at ZOOM+Care in October of 2014. Kathy currently... read more

  • Bill Frerichs Chief Executive Officer

    Bill Frerichs serves as the Chief Executive Officer of ZoomCare.

  • Albert DiPiero Co-Founder, Chief Medical Officer

    Albert DiPiero serves as the Co-Founder, Chief Medical Officer of ZOOM+Care. Albert started at ZOOM+Care in May of 2005.... read more

  • Heather Hardy VP of Central Operations

    Heather Hardy serves as the VP of Central Operations of ZoomCare.

  • Jeff Katz VP Education & Clinical Systems

    Jeff Katz serves as the VP Education & Clinical Systems of ZoomCare.

  • Sil Pienovi VP, Partners

    Sil Pienovi serves as the VP, Partners of ZoomCare.

  • Erik Vanderlip Chief Medical Officer

    Erik Vanderlip serves as the Chief Medical Officer of ZoomCare.

ZoomCare Salaries

How much does ZoomCare pay?

How much do people at ZoomCare get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ZoomCare is $126,006, or $60 per hour, while the estimated median salary is $148,562, or $71 per hour.

At ZoomCare, the highest paid job is a General Counsel at $269,835 annually and the lowest is a CS Rep at $38,429 annually. Average ZoomCare salaries by department include: Engineering at $136,184, Sales at $210,858, Customer Support at $48,516, and Business Development at $126,233. Half of ZoomCare salaries are above $148,562.

11 employees at ZoomCare rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 31 ratings) while 10 employees at ZoomCare rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 10 ratings).

Last updated months ago.

1st Percentile
$73k
$73k1st Percentile
20th Percentile
$109k
$109k20th Percentile
40th Percentile
$148k
$148k40th Percentile
60th Percentile
$197k
$197k60th Percentile
80th Percentile
$263k
$263k80th Percentile
100th Percentile
$340k
$340k100th Percentile
$126,006*
Average Compensation
$148,562*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ZoomCare Salaries by Department

Explore ZoomCare Salaries

Diversity & Inclusion at ZoomCare

Diverse employees at ZoomCare score the company 58/100 across various culture categories, placing ZoomCare in the Bottom 20% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ZoomCare across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

ZoomCare Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Unique Office Space

ZoomCare PTO

ZoomCare PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ZoomCare Careers

ZoomCare Jobs

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Let ZoomCare Know You Want To Work There

Overview of Candidates Interested in ZoomCare on Comparably

Candidates By Department

All Industries
67%
Product
33%

Candidates By Location

Portland
67%
New York City
33%

Frequently Asked Questions regarding ZoomCare

What is ZoomCare address?

ZoomCare location is at 1455 NW Irving Street, Suite 600

Who is the CEO of ZoomCare?

ZoomCare CEO is Torben Stubkjaer Nielsen, their score by employees is 53

What is ZoomCare eNPS?

The eNPS for ZoomCare is -62

What is the salary for HR Manager in ZoomCare?

HR Manager average salary in the US is 94k

What are the salaries in the HR in ZoomCare?

The average salaries for HR in ZoomCare is 92k

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