Zulily Culture | Comparably
Zulily Claimed Company
Zulily is an online retailer on a mission to revolutionize discount shopping. Zulily's unique no-frills business model allows it to pass incredible savings directly to customers. With limited-time daily deals on name brands and emerging labels, year-round budget-friendly finds, and amazing markdowns on clothing, shoes, home goods and toys for the whole family, Zulily helps shoppers find affordable items they love without the hassle of sifting through countless racks. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
86
TOTAL
RATINGS
2475

Zulily Company Culture

Zulily Culture

This score is derived from employee ratings & reviews
4.2/5
Zulily's Overall Culture is rated B+

Top Rated Culture Dimensions

Zulily CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Terry Boyle Zulily's CEO
Terry Boyle
73 /100

Diversity at Zulily

Top 35%Top 35% of Similar Size Companies on Comparably
B

Diverse employees at Zulily have rated Team, Work Culture, and Leadership as the highest categories they have scored

Women at Zulily

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at Zulily have rated Team, Manager, and Office Culture as the highest categories they have scored

Zulily eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

7

Zulily employees are 7% more likely to recommend Zulily as a great place to work

37%Promoters
33%Passives
30%Detractors

Zulily Company News

Working at Zulily

Working at Zulily is rated highly by 86 employees, across various culture dimensions. Zulily employees are most satisfied about Manager, Team, and Environment categories, putting Zulily’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Seattle. See below in detail how working at Zulily was rated by employees.

Overall Company Culture at Zulily

B+

Overall Company Culture at Zulily is rated B+

Last updated months ago

Top
20%

Zulily ranks in the Top 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 86 Employees

View Results
0
20
40
60
80
100
HR
84
HR84
Operations
83
Operations83
Sales
79
Sales79
Marketing
69
Marketing69
Engineering
67
Engineering67
Product
64
Product64
Customer Support
58
Customer Support58

Zulily Employee Reviews

Out of 398 Zulily employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Zulily improve their work culture.

83%
17%
Positive Reviews83%
Constructive Feedback17%

Positive Reviews From Zulily Employees

  • What is the best part about your compensation package?
    The bonus program is nice
  • What is the best part about your compensation package?
    The wage is satisfactory and the bonuses are helpful and appreciated.
  • What makes you most happy at work?
    The team that works for me is amazing

Constructive Feedback From Zulily Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Starting salaries are low, and raises are just tiny. Benefits are good, but healthcare is so expensive. It's hard to get by on what Zulily pays me. Also, I have found internal promotion to be nigh-impossible for me. I'm always frustrated.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    At least getting paid 25 per hour and the company should pay for all of our healthcare. I am more depressed and anxious than i have ever been in my entire life and it’s due to the environment. It is demea
  • What's going wrong and how can it be improved?
    Increase the aht time so people aren’t having mental breakdowns during/after calls when some problems take 20 minutes to solve and that happens multiple times a day. I am forced to cut corners to try and meet the time each day. The clients are old and need their h

Zulily Company Information

Zulily Company Overview

Zulily is an online retailer on a mission to revolutionize discount shopping. Zulily's unique no-frills business model allows it to pass incredible savings directly to customers. With limited-time daily deals on name brands and emerging labels, year-round budget-friendly finds, and amazing markdowns on clothing, shoes, home goods and toys for the whole family, Zulily helps shoppers find affordable items they love without the hassle of sifting through countless racks.

Zulily was founded in 2009 and its current CEO is Terry Boyle. Since its inception 17 years ago, Zulily has grown to 2907 employees.

Zulily Mission, Vision & Values

Zulily Mission Statement

Zulily is an online retailer on a mission to revolutionize discount shopping. Zulily's unique no-frills business model allows it to pass incredible savings directly to customers.

Zulily Values

  • Drive Progress
  • Act With Empathy
  • Be Brave
  • Embrace the Future
  • Do What's Right
Headquarter95 Jackson
Seattle, WA 98104
United States of America
Websitewww.zulily.com/
Founding Date2009
Tel877-779-5615
Company StatusPrivate
Jobswww.zulily.com/careers
Social Sites
  • Tour of zulily Headquarters in Seattle, WA
  • Giving back has been part of our DNA since our founding. Whether it’s supporting each other during the current challenges our world faces with COVID-19 or inviting our customers to shop for a cause during one of our charitable initiatives, we’re committed to building a brighter future. Throughout the year, our customers, vendors, and team members contribute to causes that are most meaningful to us and our communities. We are proud to share our 2019 Global Contribution Summary Report which highlights the many contributions that made a difference last year. In 2019, we generated over $17 million for more than 3,500 charities worldwide. Read more here: https://www.qurateretailgroup.com/newsroom/happenings/qurate-retail-group-releases-2019-global-contribution-summary/
  • Culture Video

Zulily Employees

Zulily has 2907 employees. 86 employees at Zulily have reviewed Zulily across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 86 Zulily employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Zulily are generally satisfied with their total compensation at Zulily, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Zulily are extremely happy with their team. 86 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Zulily are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Zulily believe the environment at Zulily is positive. Most Participants believe the pace of work at Zulily is comfortably fast. About 62% of the employees at Zulily work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Zulily are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Zulily employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Zulily report the work pace is comfortably fast
Work Pace
A Day in the Life
97% of Zulily employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Zulily employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
82% of Zulily employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Zulily employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
87% of Zulily employees call their work environment positive
Environment

Joining Zulily - Employee Onboarding

The prevailing opinion from Comparably users in Seattle about their company is that it was very prepared on their first day. Seattle employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Zulily KPIs and OKRs

Employees’ understanding of Zulily's KPIs and OKRs is essential for its success. Out of 82 Zulily employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 71 have said yes.

AnswerPercent
Yes87%
No13%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Zulily CEO & Leadership

Zulily CEO - Terry Boyle

Terry Boyle Zulily's CEO
73 /100

Zulily’s CEO Terry Boyle started in this role in 2022. Terry’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in Seattle. Zulily’s CEO is highly regarded especially by Hispanic or Latino employees, employees in the HR department, and employees in the Sales department. However, employees in the Customer Support department, employees in the Product department, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to Zulily’s competitors, Terry Boyle ranks right above Gymboree CEO Daniel Griesemer. Under Boyle’s leadership, Zulily employee respondents are most happy about their Manager and the company’s Team. Perks And Benefits and Outlook are two areas, according to respondents, where Zulily could stand to see real improvement.

Zulily Leadership

The Zulily Executive Team is rated an “A-” and led by CEO Terry Boyle, SVP, Operations Ron Kelly, and Director, General Manager Ohio FC Shannon Flowers

  • Terry Boyle  CEO / President

    Terry Boyle CEO / President

    Terry Boyle serves as the CEO / President of Zulily.

  • Ron Kelly SVP, Operations

    Ron Kelly serves as the SVP, Operations of Zulily.

  • Shannon Flowers Director, General Manager Ohio FC

    Shannon Flowers serves as the Director, General Manager Ohio FC of Zulily.

  • John Lohnas SVP, Chief Merchant

    John Lohnas serves as the SVP, Chief Merchant of Zulily.

  • Kelly Wolf VP, People

    Kelly Wolf serves as the VP, People of Zulily.

  • Courtney Kissler SVP, CTO

    Courtney Kissler serves as the SVP, CTO of Zulily.

  • Maciel Taylor VP, Fulfillment

    Maciel Taylor serves as the VP, Fulfillment of Zulily.

  • Leviathan Winn SVP, CFO Zulily

    Leviathan Winn serves as the SVP, CFO Zulily of Zulily.

  • Terry Boyle President & CEO Zulily

    Terry Boyle serves as the President & CEO Zulily of Zulily.

Diversity & Inclusion at Zulily

Diverse employees at Zulily score the company 72/100 across various culture categories, placing Zulily in the Top 35% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Zulily across various culture dimensions.

Our commitment to diversity, equity, and inclusion is deeply rooted in our company’s Principles, which call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right. We recognize this is a journey, and we know we have plenty of work ahead of us. We intend to do what it takes to make a meaningful difference in this space, in order to empower our teams, our partners, and the communities in which we live and work. There are a number of opportunities for our team members to get involved, starting with our Team Member Resource Groups or TMRGs. Our five TMRGs were created by and for our Zulily employees, and help to activate and amplify our diversity, equity, and inclusion strategy: ,,Color Outside the Lines: We represent and celebrate team members of color, and encourage career development through mentoring and sponsorship, as well as community engagement efforts through volunteering and partnerships. We help Zulily create a safe place to address racial equity in our community. ,Women’s Initiative Network (WIN): We are focused on enabling professional development for women at Zulily. WIN provides ongoing learning and education around challenges and barriers women face in the workplace. Our goal is to bring events, networking initiatives, and career development opportunities as well as provide support to develop team members and leaders. ,Zulily Women in Technology (ZuWiT): We are committed to building an inclusive and equitable culture for women and their allies across Zulily’s tech community. ZuWit aims to elevate awareness, celebrate women, educate allies, and connect through mentorship and networking. We serve Zulily’s mission to embrace change and win as a team. ,Queerate: We seek to embrace LGBTQ+ team members at Zulily. We welcome team members from all identities, sexualities, and allies. We believe that open dialogue throughout our organization fosters an environment where everyone can express their authentic self at work. We are proud to have earned a 100% rating on the Human Rights Campaign Corporate Equality Index report.,Supporting Qurate Individuals with Disabilities (SQUID): We provide Zulily with the opportunity to recognize, support, and empower team members with disabilities, along with loved ones and our greater community. We focus on raising awareness about the issues and opportunities we face and furthering Zulily’s efforts to be accessible and inclusive.

Ranked Culture the Highest

Women 86/100
Department - Operations
Men 83/100
Department - Operations
Diverse Employees 85/100
Department - Sales

Ranked Culture the Lowest

Women 65/100
Department - Product
Men 68/100
Department - Marketing
Diverse Employees 62/100
Department - Engineering

Zulily Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

Zulily PTO

Zulily's PTO and Vacation policy typically gives 15-20 days off a year. Zulily's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding Zulily

What is Zulily address?

Zulily location is at 95 Jackson

Who is the CEO of Zulily?

Zulily CEO is Terry Boyle, their score by employees is 73

What is Zulily eNPS?

The eNPS for Zulily is 7

How many employees work in Zulily?

Zulily has 2907 employees

Who are Zulily competitors?

Zulily main competitors are The Honest Company, Amazon, Gymboree, BabyCenter

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