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Zuora Claimed Company
We help recurring revenue businesses nurture and monetize direct, digital relationships. After starting with Zuora Billing nearly 15 years ago, Zuora’s award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
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Zuora Company Culture
Zuora Culture
This score is derived from employee ratings & reviews3.9/5
Zuora's Overall Culture is rated B
Top Rated Culture Dimensions
CEO Rating
A+Diversity
B+Leadership
B+Executive Team
BTeam
BZuora CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Tien Tzuo
81 /100
See More
Diversity at Zuora
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Diverse employees at Zuora have rated Meetings, CEO Rating, and Team as the highest categories they have scored
Women at Zuora
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at Zuora have rated Team, CEO Rating, and Executive Team as the highest categories they have scored
Zuora eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
Recommend to a Friend?
14
Zuora employees are 14% more likely to recommend Zuora as a great place to work
| 46% | Promoters |
|---|---|
| 22% | Passives |
| 32% | Detractors |
Working at Zuora
Working at Zuora is rated average by 83 employees, across various culture dimensions. Zuora employees are most satisfied about CEO Rating, Leadership, and Executive Team categories, putting Zuora’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in San Francisco. See below in detail how working at Zuora was rated by employees.
Overall Company Culture at Zuora
B
Overall Company Culture at Zuora is rated B
Last updated months ago
Top
30%
Zuora ranks in the Top 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Zuora Employee Reviews
Out of 61 Zuora employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Zuora improve their work culture.
| Positive Reviews | 80% |
|---|---|
| Constructive Feedback | 20% |
Positive Reviews From Zuora Employees
- What is the best part about your compensation package?The bonus scheme isn't bad.
- What did you like most about the interview process?I had over ten interviews and met with a lot of people who gave great insight into the company.
- What is most positive about the culture and environment at your company?The people you work with
Constructive Feedback From Zuora Employees
- What would you improve about your company's interview process?Should be faster reducing the round will helps
- What does the leadership team need to get better at?Technically they should be strong and ask employees feedback
- What needs to change to make the company culture better?less processes and more structure
Zuora Company Information
Zuora Company Overview
We help recurring revenue businesses nurture and monetize direct, digital relationships. After starting with Zuora Billing nearly 15 years ago, Zuora’s award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Zuora was founded in 2007 and its current CEO is Tien Tzuo. Since its inception 19 years ago, Zuora has grown to 1600 employees.
Zuora Mission, Vision & Values
Zuora Mission Statement
Our mission is to power the world’s best companies to win in the Subscription Economy.
Zuora Vision Statement
Our vision is simple. We call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Zuora Values
- Subscriber Obsessed
- Build Trust
- Better Together
- Own Our Outcomes
- Catalyze What’s Next
Sustainability and Corporate Social Responsibility at Zuora
Businesses can and should be a force for good and Zuora’s success is directly linked to our communities. Our business thrives when our communities are also thriving. Part of our effort to make the Subscription Economy work for everyone is Zuora.org. We took the 1% Pledge in 2017 and committed our time and equity to giving back.
We invest in programs that support impact-driven entrepreneurs, build a more sustainable future, create economic opportunities for youth, and strengthen our local communities. Furthermore, we empower ZEOs to become changemakers and utilize their passion and expertise to help drive our social impact agenda forward and support the causes that matter to them. As a company and team of ZEOs.
We also believe that all young people deserve equal access to education and economic opportunity - no matter their background, income, or location zip code. Through our strategic partnerships with Network for Teaching Entrepreneurship (NFTE), Dev/Mission, and Climb Hire, our ZEOs are actively engaged in equipping young people from underserved and under-resourced communities today, to join the global workforce tomorrow.
| Headquarter | 101 Redwood Shores Pkwy Redwood City, CA 94065 United States of America |
|---|---|
| Website | www.zuora.com/ |
| Founding Date | 2007 |
| Tel | 1-800-425-1281 |
| Company Status | Public |
| Stock | ZUO |
| Jobs | www.zuora.com/about/careers/ |
| Social Sites |
Zuora Competitors
Zuora competitors include SAP, Recurly, Aria Systems, and Vindicia. Zuora ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Zuora compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Zuora Employees
Zuora has 1600 employees. 83 employees at Zuora have reviewed Zuora across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 83 Zuora employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Zuora are generally satisfied with their total compensation at Zuora, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Zuora are pleased with their team. 83 Participants grade the quality of their coworkers a B. The majority believe the meetings at Zuora are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Zuora believe the environment at Zuora is positive. Most Participants believe the pace of work at Zuora is comfortably fast. About 49% of the employees at Zuora work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Zuora are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Zuora employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Zuora report the work pace is comfortably fast
Work Pace
A Day in the Life
85% of Zuora employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Zuora employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
83% of Zuora employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Zuora employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
71% of Zuora employees call their work environment positive
Environment
Joining Zuora - Employee Onboarding
The prevailing opinion from employees about joining Zuora is that the company was unprepared on their first day. Zuora employees concluded that their overall onboarding experience was negative. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Zuora KPIs and OKRs
At Zuora 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Zuora's KPIs and OKRs is essential for its success. Out of 9 Zuora employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Zuora CEO & Leadership
Zuora CEO - Tien Tzuo
81 /100
Tien’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in San Francisco. Zuora’s CEO is highly regarded especially by employees in the HR department, employees identified with Other ethnicities, and employees with the company for 2 to 5 Years. However, employees with the company for Less than 1 Year, employees with the company for 1 to 2 Years, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to Zuora’s competitors, Tien Tzuo ranks right above Recurly CEO Dan Burkhart. Under Tzuo’s leadership, Zuora employee respondents are most happy about their Leadership and the company’s Executive Team. Professional Development and Office Culture are two areas, according to respondents, where Zuora could stand to see real improvement.
Zuora Leadership
The Zuora Executive Team is rated a “B” and led by CEO Tien Tzuo, Senior Vice President, Customer Success Todd Pearson, and VP Sales Strategy & Operations Eric Speciel
Tien Tzuo CEO / President
Tien Tzuo serves as the CEO / President of Zuora.
Todd Pearson Senior Vice President, Customer Success
Todd Pearson serves as the Senior Vice President, Customer Success of Zuora. Todd started at Zuora in March of 2011.... read more
Eric Speciel VP Sales Strategy & Operations
Eric Speciel serves as the VP Sales Strategy & Operations of Zuora. Eric started at Zuora in July of 2016. Eric... read more
Venkat Venkataraman VP, Technical Operations
Venkat Venkataraman serves as the VP, Technical Operations of Zuora. Venkat started at Zuora in October of 2018. Venkat... read more
Brent Cromley SVP Technology
Brent Cromley serves as the SVP Technology of Zuora. Brent started at Zuora in September of 2015. Brent currently... read more
Kyle Christensen VP Marketing
Kyle Christensen serves as the VP Marketing of Zuora. Kyle started at Zuora in December of 2017. Kyle currently resides... read more
Jennifer Pileggi Senior Vice President, General Counsel, Chief Compliance Officer & Corporate Secretary
Jennifer Pileggi serves as the Senior Vice President, General Counsel, Chief Compliance Officer & Corporate Secretary of... read more
Iain Hassall VP Finance & Strategy
Iain Hassall serves as the VP Finance & Strategy of Zuora. Iain started at Zuora in April of 2016. Iain currently... read more
Gregory Chang Vice President Of Product
Gregory Chang serves as the Vice President Of Product of Zuora. Gregory started at Zuora in May of 2017. Gregory... read more
Zuora Salaries
How much does Zuora pay?
How much do people at Zuora get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Zuora is $138,441, or $66 per hour, while the estimated median salary is $138,214, or $66 per hour.
At Zuora, the highest paid job is a Director of Engineering at $241,020 annually and the lowest is a CS Rep at $54,248 annually. Average Zuora salaries by department include: Legal at $143,322, HR at $156,468, Engineering at $159,092, and IT at $117,869. Half of Zuora salaries are above $138,214.
46 employees at Zuora rank their Compensation in the Top 35% of similar sized companies in the US (based on 139 ratings) while 45 employees at Zuora rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 48 ratings).
Salaries contributed from Zuora employees include job titles like Principal Engineer, Developer, Director of Product, and Recruiter. Comparably data has a total of 9 salary records from Zuora employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $80k | $80k | 1st Percentile |
17th Percentile $110k | $110k | 17th Percentile |
33rd Percentile $138k | $138k | 33rd Percentile |
50th Percentile $182k | $182k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $274k | $274k | 83rd Percentile |
100th Percentile $274k | $274k | 100th Percentile |
$138,441*
Average Compensation
$138,214*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Zuora Salaries by City
Zuora Salaries by Department
Diversity & Inclusion at Zuora
Diverse employees at Zuora score the company 77/100 across various culture categories, placing Zuora in the Top 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Zuora across various culture dimensions.
The Subscription Economy has untapped potential to broaden access to goods and services, increase inclusion and equity, and create a more sustainable world. So building The World Subscribed demands a diverse and inclusive workplace to help us better understand our customers and allow us to innovate across all areas of the business. ,,At Zuora, we’re creating a culture that every ZEO wants to subscribe to. We achieve our vision and mission for diversity and inclusion through our framework ONE ZUORA: Inspiring Innovation through Inclusion. We are proud of the following and the many other strategies we enact to foster our high-performing, inclusive culture. ,,We have six (6) Employee Resource Groups (ERGs):,,Zuora Women,Zuora Veterans,Zuora Black Network,Zuora Familia (Latinx),Out At Zuora,Zuora Asian Americans and Pacific Islanders,,Our Global Culture Groups include the Beijing Culture Club and Chennai Diversity & Inclusion Committee. These ZEO-led groups drive awareness, build authentic connections, and support ZEOs.,,We also believe that all young people deserve equal access to education and economic opportunity - no matter their background, income, or location zip code. Through our strategic partnerships with Network for Teaching Entrepreneurship (NFTE), Dev/Mission, and Climb Hire, our ZEOs are actively engaged in equipping young people from underserved and under-resourced communities today, to join the global workforce tomorrow. ,
Ranked Culture the Highest
Ranked Culture the Lowest
Zuora Perks & Benefits
Because our ZEOs take good care of our customers and make the right things happen for our business, our perks and benefits are designed to support our people in and outside of the office. That means being part of a team, great benefits, ongoing development, and giving back to our communities. Here are just a few of our benefits: - Competitive compensation, company equity (including an Employee Stock Purchase Plan), and retirement programs - Medical, dental, and vision insurance - Opportunities to volunteer and give back, including charitable donation match - Free resources and support for your mental wellbeing - Regular "Z-Grow" conversations with your manager "
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Zuora PTO
Zuora's PTO and Vacation policy typically gives 10-15 days off a year. Zuora's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
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Zuora Careers
Zuora Jobs
No Recent Jobs found for Zuora on Comparably
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H1B Visa
In 2019, Zuora applied for 70 H1B visas. Of the work permits applied for, 70% were approved, 27% certified-withdrawn, and 3% withdrawn.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Zuora unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and 19 were withdrawn by Zuora after the employee’s start date.
Work Permit Application Outcome
Zuora has a total of 1600 employees
70
Total Applied
H1B Applications Outcome
- 70% Granted (49 out of 70)
- 0% Denied ( out of 70)
- 3% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 70)
- 27% Certified-Withdrawn Application was approved but later withdrawn by employer (19 out of 70)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Zuora Know You Want To Work There
Overview of Candidates Interested in Zuora on Comparably
Candidates By Department
Product | 25% | |
|---|---|---|
All Industries | 17% | |
Design | 17% | |
Sales | 8% | |
Operations | 8% | |
Other | 25% |
Candidates By Location
San Francisco | 58% | |
|---|---|---|
New York City | 8% | |
Burlington | 8% | |
Sausalito | 8% | |
San Diego | 8% | |
Other | 8% |
Frequently Asked Questions regarding Zuora
What is Zuora address?
Zuora location is at 101 Redwood Shores Pkwy
Who is the CEO of Zuora?
Zuora CEO is Tien Tzuo, their score by employees is 81
What is Zuora eNPS?
The eNPS for Zuora is 14
What is Zuora revenue?
Zuora revenue is $113M
What is the salary for Director of Operations in Zuora?
Director of Operations average salary in the US is 189k
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