100
NPS Score
VS
AirTran Airways
- EMPLOYEE
PARTICIPANTS - 7
- TOTAL
RATINGS
Southwest Airlines Claimed Company
- EMPLOYEE
PARTICIPANTS - 592
- TOTAL
RATINGS
AirTran Airways vs Southwest Airlines
Compare AirTran Airways versus Southwest Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 7 employees and customers of AirTran Airways and 592 employees and customers of Southwest Airlines.
AirTran Airways
AirTran Airways's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of AirTran Airways.
Southwest Airlines
Southwest Airlines's brand is ranked #24 in the list of Global Top 100 Brands, as rated by customers of Southwest Airlines. Their current market cap is $31.19B.
5/5
Product Quality
4.1/5
2.7/5
Pricing
4/5
5/5
Customer Service
4.1/5
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Net Promoter Score
Winner by 53
47
NPS Score
| 66% | Promoters |
|---|---|
| 15% | Passive |
| 19% | Detractors |
See how AirTran Airways compares to its competitors
See how Southwest Airlines compares to its competitors
Working at AirTran Airways vs Working at Southwest Airlines
63 / 100
CEO Rating
79 / 100
CEO Rating
Winner by 16%
AirTran Airways
AirTran Airways doesn't have enough ratings to calculate the Team Culture Ratings.
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Southwest Airlines
Employees at Southwest Airlines rate their CEO, Robert E. Jordan, 79/100. This score is 16% higher than the scores of AirTran Airways' CEO, Gary Kelly. Employees in the HR and Marketing departments rate Robert E. Jordan the highest.