American Home Shield

EMPLOYEE PARTICIPANTS: 35

TOTAL RATINGS: 268

First American Claimed Company

EMPLOYEE PARTICIPANTS: 111

TOTAL RATINGS: 883

American Home Shield vs First American

Compare American Home Shield versus First American for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 35 employees and customers of American Home Shield and 111 employees and customers of First American.

American Home Shield

American Home Shield's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of American Home Shield.

First American

First American's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First American. Their current market cap is $6.30B.

1.5/5

Product Quality

2.8/5

1.5/5

Pricing

3.1/5

1.5/5

Customer Service

2.9/5

-97

NPS Score

1%	Promoters
1%	Passive
98%	Detractors

-5

NPS Score

42%	Promoters
11%	Passive
47%	Detractors

Net Promoter Score
Winner by 92

See how American Home Shield compares to its competitors

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Working at American Home Shield vs Working at First American

42 / 100

CEO Rating

Dennis Gilmore

77 / 100

CEO Rating
Winner by 35%

American Home Shield

American Home Shield doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

First American

Employees at First American rate their CEO, Dennis Gilmore, 77/100. This score is 35% higher than the scores of American Home Shield's CEO, Timothy Haynes. Employees in the Operations and IT departments rate Dennis Gilmore the highest.

CEO Score 42

CEO Score

CEO Score 77

Overall Culture 48

Overall Culture

Overall Culture 74

-56

eNPS

Gender Score N/A

Gender Score

Gender Score 78

Diversity Score N/A

Diversity Score

Diversity Score 68

Perk And Benefits 32

Perk And Benefits

Perk And Benefits 76

Professional Dev. N/A

Professional Dev.

Professional Dev. 77

Overall Culture at American Home Shield vs First American

/ 100

American Home Shield

Employees at American Home Shield rate their Overall Culture a 48/100.

/ 100

First American

Employees at First American rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 26%

American Home Shield47
First American74

Employee Net Promoter Score at American Home Shield vs First American

-56

eNPS

American Home Shield

4 Promoters 16%

3 Passives 12%

18 Detractors 72%

eNPS

First American

41 Promoters 48%

14 Passives 17%

29 Detractors 35%

Employee Net Promoter Score
Winner by %

American Home Shield-56
First American13

Gender Score at American Home Shield vs First American

Not enough ratings

American Home Shield

American Home Shield doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

First American

Employees at First American rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

Gender Score
Winner

First American78

Diversity Score at American Home Shield vs First American

Not enough ratings

American Home Shield

American Home Shield doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

First American

Employees at First American rate their Diversity Score a /100.

Diversity Score
Winner

First American68

Perk and Benefits Score at American Home Shield vs First American

/ 100

American Home Shield

Employees at American Home Shield rate their Perk and Benefits Score a 32/100.

/ 100

First American

Employees at First American rate their Perk and Benefits Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 44%

American Home Shield
First American77

Professional Development Score at American Home Shield vs First American

Not enough ratings

American Home Shield

American Home Shield doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

First American

Employees at First American rate their Professional Development Score a /100.

Professional Development Score
Winner

First American81

Leadership Culture Ratings vs First American

American Home Shield rates % lower than First American on Leadership Culture Ratings vs First American Ratings based on looking at 275 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

American Home Shield40
First American73

Compensation Culture Ratings vs First American

American Home Shield rates % lower than First American on Compensation Culture Ratings vs First American Ratings based on looking at 192 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "How often do you get a raise?".

American Home Shield
First American73

Team Culture Ratings vs First American

American Home Shield rates % lower than First American on Team Culture Ratings vs First American Ratings based on looking at 149 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

American Home Shield52
First American

Environment Culture Ratings vs First American

American Home Shield rates % lower than First American on Environment Culture Ratings vs First American Ratings based on looking at 139 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Is your work environment positive or negative?".

American Home Shield62
First American

Sentiment Culture Ratings vs First American

American Home Shield rates % lower than First American on Sentiment Culture Ratings vs First American Ratings based on looking at 219 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What would you most like to see improved at your company?".

American Home Shield50
First American75

See how American Home Shield compares to its competitors

Dwyer Group