American Home Shield

EMPLOYEE PARTICIPANTS: 36

TOTAL RATINGS: 273

First American Claimed Company

EMPLOYEE PARTICIPANTS: 112

TOTAL RATINGS: 893

American Home Shield vs First American

Compare American Home Shield versus First American for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 36 employees and customers of American Home Shield and 112 employees and customers of First American.

American Home Shield

American Home Shield's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of American Home Shield.

First American

First American's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First American. Their current market cap is $6.30B.

1.5/5

Product Quality

2.9/5

1.5/5

Pricing

3.1/5

1.5/5

Customer Service

3/5

-97

NPS Score

1%	Promoters
1%	Passive
98%	Detractors

-3

NPS Score

43%	Promoters
11%	Passive
46%	Detractors

Net Promoter Score
Winner by 94

See how American Home Shield compares to its competitors

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Working at American Home Shield vs Working at First American

41 / 100

CEO Rating

Dennis Gilmore

77 / 100

CEO Rating
Winner by 36%

American Home Shield

American Home Shield doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

First American

Employees at First American rate their CEO, Dennis Gilmore, 77/100. This score is 36% higher than the scores of American Home Shield's CEO, Timothy Haynes. Employees in the Operations and IT departments rate Dennis Gilmore the highest.

CEO Score 41

CEO Score

CEO Score 77

Overall Culture 47

Overall Culture

Overall Culture 74

-58

eNPS

Gender Score N/A

Gender Score

Gender Score 78

Diversity Score N/A

Diversity Score

Diversity Score 68

Perk And Benefits 32

Perk And Benefits

Perk And Benefits 76

Professional Dev. N/A

Professional Dev.

Professional Dev. 77

Overall Culture at American Home Shield vs First American

/ 100

American Home Shield

Employees at American Home Shield rate their Overall Culture a 47/100.

/ 100

First American

Employees at First American rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 27%

American Home Shield47
First American

Employee Net Promoter Score at American Home Shield vs First American

-58

eNPS

American Home Shield

4 Promoters 15%

3 Passives 12%

19 Detractors 73%

eNPS

First American

42 Promoters 49%

14 Passives 17%

29 Detractors 34%

Employee Net Promoter Score
Winner by %

American Home Shield-58
First American

Gender Score at American Home Shield vs First American

Not enough ratings

American Home Shield

American Home Shield doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

First American

Employees at First American rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

Gender Score
Winner

First American78

Diversity Score at American Home Shield vs First American

Not enough ratings

American Home Shield

American Home Shield doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

First American

Employees at First American rate their Diversity Score a /100.

Diversity Score
Winner

First American68

Perk and Benefits Score at American Home Shield vs First American

/ 100

American Home Shield

Employees at American Home Shield rate their Perk and Benefits Score a 32/100.

/ 100

First American

Employees at First American rate their Perk and Benefits Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 44%

American Home Shield
First American77

Professional Development Score at American Home Shield vs First American

Not enough ratings

American Home Shield

American Home Shield doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

First American

Employees at First American rate their Professional Development Score a /100.

Professional Development Score
Winner

First American81

Leadership Culture Ratings vs First American

American Home Shield rates % lower than First American on Leadership Culture Ratings vs First American Ratings based on looking at 281 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "What do you like best about the leadership team?".

American Home Shield38
First American

Compensation Culture Ratings vs First American

American Home Shield rates % lower than First American on Compensation Culture Ratings vs First American Ratings based on looking at 195 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

American Home Shield
First American73

Team Culture Ratings vs First American

American Home Shield rates % lower than First American on Team Culture Ratings vs First American Ratings based on looking at 152 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

American Home Shield
First American80

Environment Culture Ratings vs First American

American Home Shield rates % lower than First American on Environment Culture Ratings vs First American Ratings based on looking at 139 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Is your work environment positive or negative?".

American Home Shield62
First American

Sentiment Culture Ratings vs First American

American Home Shield rates % lower than First American on Sentiment Culture Ratings vs First American Ratings based on looking at 221 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

American Home Shield50
First American

See how American Home Shield compares to its competitors

Dwyer Group