Billtrust vs Western Union | Comparably
Comparably
Profile Image
VS
Profile Image
Billtrust Claimed Company
EMPLOYEE
PARTICIPANTS
69
TOTAL
RATINGS
911
Western Union Claimed Company
EMPLOYEE
PARTICIPANTS
207
TOTAL
RATINGS
1749

Billtrust vs Western Union

Compare Billtrust versus Western Union for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 69 employees and customers of Billtrust and 207 employees and customers of Western Union.

Billtrust

Billtrust's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Billtrust. Their current valuation is $300.00M.

Western Union

Western Union's brand is ranked #148 in the list of Global Top 1000 Brands, as rated by customers of Western Union. Their current market cap is $9.83B.

3.6/5
Product Quality
2.9/5
3.3/5
Pricing
2.9/5
3.3/5
Customer Service
2.9/5
-17
NPS Score
22%Promoters
39%Passive
39%Detractors
-17
NPS Score
35%Promoters
13%Passive
52%Detractors

See how Billtrust compares to its competitors

VersaPay

See how Western Union compares to its competitors

SAP
American Express
Fiserv
PayPal
Capital One
FIS
DST Systems
Asurion
Navient Corporation

Working at Billtrust vs Working at Western Union

Flint Lane Billtrust's CEO
82 / 100

CEO Rating
Winner by 21%

Devin McGranahan Western Union's CEO
Devin McGranahan
61 / 100

CEO Rating

Billtrust

Billtrust doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Western Union

Employees at Western Union rate their CEO, Devin McGranahan, 61/100. This score is 21% lower than the scores of Billtrust's CEO, Flint Lane. Employees in the Operations and Marketing departments rate Devin McGranahan the highest.

CEO Score 82
CEO Score
CEO Score 61
Overall Culture 82
Overall Culture
Overall Culture 63
42
eNPS
-18
Gender Score 80
Gender Score
Gender Score 71
Diversity Score 78
Diversity Score
Diversity Score 66
Perk And Benefits 84
Perk And Benefits
Perk And Benefits 65
Professional Dev. 66
Professional Dev.
Professional Dev. 56

Overall Culture at Billtrust vs Western Union

82
/ 100
Billtrust

Employees at Billtrust rate their Overall Culture a 82/100, with Customer Support and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 19%

63
/ 100
Western Union

Employees at Western Union rate their Overall Culture a /100, with Operations and Marketing as the two departments that rate their experience the highest.

  • Billtrust
  • Western Union63

Employee Net Promoter Score at Billtrust vs Western Union

42
eNPS
Billtrust
35 Promoters 59%
14 Passives 24%
10 Detractors 17%

Employee Net Promoter Score
Winner by 60%

-18
eNPS
Western Union
56 Promoters 34%
23 Passives 14%
86 Detractors 52%
  • Billtrust
  • Western Union-20

Gender Score at Billtrust vs Western Union

80
/ 100
Billtrust

Employees at Billtrust rate their Gender Score a 80/100, with Customer Support and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

71
/ 100
Western Union

Employees at Western Union rate their Gender Score a /100, with Operations and HR as the two departments that rate their experience the highest.

  • Billtrust
  • Western Union72

Diversity Score at Billtrust vs Western Union

78
/ 100
Billtrust

Employees at Billtrust rate their Diversity Score a 78/100, with Engineering as the department that rate their experience the highest.

Diversity Score
Winner by 12%

66
/ 100
Western Union

Employees at Western Union rate their Diversity Score a /100, with Operations and HR as the two departments that rate their experience the highest.

  • Billtrust
  • Western Union66

Perk and Benefits Score at Billtrust vs Western Union

84
/ 100
Billtrust

Employees at Billtrust rate their Perk and Benefits Score a 84/100, with Customer Support and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 19%

65
/ 100
Western Union

Employees at Western Union rate their Perk and Benefits Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.

  • Billtrust
  • Western Union65

Professional Development Score at Billtrust vs Western Union

66
/ 100
Billtrust

Employees at Billtrust rate their Professional Development Score a 66/100, with Engineering and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 10%

56
/ 100
Western Union

Employees at Western Union rate their Professional Development Score a /100.

  • Billtrust
  • Western Union55

Leadership Culture Ratings vs Western Union

Billtrust
81 / 100

Leadership Culture Ratings vs Western Union
Winner by 17%

Western Union
64 / 100

Billtrust rates % higher than Western Union on Leadership Culture Ratings vs Western Union Ratings based on looking at 601 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Do you approve of your CEOs management style?".

  • Billtrust
  • Western Union64

Compensation Culture Ratings vs Western Union

Billtrust
86 / 100

Compensation Culture Ratings vs Western Union
Winner by 18%

Western Union
68 / 100

Billtrust rates % higher than Western Union on Compensation Culture Ratings vs Western Union Ratings based on looking at 395 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your stock/equity compensation?".

  • Billtrust
  • Western Union68

Team Culture Ratings vs Western Union

Billtrust
87 / 100

Team Culture Ratings vs Western Union
Winner by 22%

Western Union
65 / 100

Billtrust rates % higher than Western Union on Team Culture Ratings vs Western Union Ratings based on looking at 351 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

  • Billtrust
  • Western Union65

Environment Culture Ratings vs Western Union

Billtrust
77 / 100

Environment Culture Ratings vs Western Union
Winner by 17%

Western Union
60 / 100

Billtrust rates % higher than Western Union on Environment Culture Ratings vs Western Union Ratings based on looking at 344 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

  • Billtrust
  • Western Union60

Sentiment Culture Ratings vs Western Union

Billtrust
83 / 100

Sentiment Culture Ratings vs Western Union
Winner by 23%

Western Union
60 / 100

Billtrust rates % higher than Western Union on Sentiment Culture Ratings vs Western Union Ratings based on looking at 451 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What do you like best about your company?".

  • Billtrust
  • Western Union60

See how Billtrust compares to its competitors

See how Western Union compares to its competitors