6
NPS Score
VS
BurgerFi Claimed Company
- EMPLOYEE
PARTICIPANTS - 99
- TOTAL
RATINGS
Shake Shack
- EMPLOYEE
PARTICIPANTS - 575
- TOTAL
RATINGS
BurgerFi vs Shake Shack
Compare BurgerFi versus Shake Shack for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 99 employees and customers of BurgerFi and 575 employees and customers of Shake Shack.
BurgerFi
BurgerFi's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of BurgerFi.
Shake Shack
Shake Shack's brand is ranked #285 in the list of Global Top 1000 Brands, as rated by customers of Shake Shack. Their current market cap is $4.43B.
3.4/5
Product Quality
4/5
3.2/5
Pricing
3.8/5
3.5/5
Customer Service
4/5
| 46% | Promoters |
|---|---|
| 14% | Passive |
| 40% | Detractors |
32
NPS Score
| 56% | Promoters |
|---|---|
| 20% | Passive |
| 24% | Detractors |
Net Promoter Score
Winner by 26
See how BurgerFi compares to its competitors
See how Shake Shack compares to its competitors
Working at BurgerFi vs Working at Shake Shack
62 / 100
CEO Rating
Winner by 2%
60 / 100
CEO Rating
BurgerFi
BurgerFi doesn't have enough ratings to calculate the Team Culture Ratings.
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Shake Shack
Employees at Shake Shack rate their CEO, Randy Garutti, 60/100. This score is 2% lower than the scores of BurgerFi's CEO, Julio Ramirez. Employees in the Sales and Operations departments rate Randy Garutti the highest.