Centura Health Claimed Company

EMPLOYEE PARTICIPANTS: 291

TOTAL RATINGS: 2698

Lumen (formerly CenturyLink) Claimed Company

EMPLOYEE PARTICIPANTS: 970

TOTAL RATINGS: 10449

Centura Health vs Lumen (formerly CenturyLink)

Compare Centura Health versus Lumen (formerly CenturyLink) for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 291 employees and customers of Centura Health and 970 employees and customers of Lumen (formerly CenturyLink).

Centura Health

Centura Health's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Centura Health.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

2.7/5

Product Quality

1.5/5

2.6/5

Pricing

1.5/5

2.7/5

Customer Service

1.5/5

-28

NPS Score

29%	Promoters
14%	Passive
57%	Detractors

Net Promoter Score
Winner by 50

-78

NPS Score

9%	Promoters
4%	Passive
87%	Detractors

See how Centura Health compares to its competitors

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See how Lumen (formerly CenturyLink) compares to its competitors

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Earthlink

Good Technology

Working at Centura Health vs Working at Lumen (formerly CenturyLink)

38 / 100

CEO Rating

Jeffrey Storey

46 / 100

CEO Rating
Winner by 8%

Centura Health

Centura Health doesn't have enough ratings to calculate the Team Culture Ratings.

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Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their CEO, Jeffrey Storey, 46/100. This score is 8% higher than the scores of Centura Health's CEO, Peter D. Banko. Employees in the HR and Sales departments rate Jeffrey Storey the highest.

CEO Score 38

CEO Score

CEO Score 46

Overall Culture 51

Overall Culture

Overall Culture 52

-57

eNPS

-50

Gender Score 51

Gender Score

Gender Score 58

Diversity Score 48

Diversity Score

Diversity Score 56

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 53

Professional Dev. 42

Professional Dev.

Professional Dev. 43

Overall Culture at Centura Health vs Lumen (formerly CenturyLink)

/ 100

Centura Health

Employees at Centura Health rate their Overall Culture a 51/100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

Centura Health
Lumen (formerly CenturyLink)52

Employee Net Promoter Score at Centura Health vs Lumen (formerly CenturyLink)

-57

eNPS

Centura Health

32 Promoters 13%

39 Passives 17%

167 Detractors 70%

-50

eNPS

Lumen (formerly CenturyLink)

139 Promoters 19%

90 Passives 12%

501 Detractors 69%

Employee Net Promoter Score
Winner by %

Centura Health
Lumen (formerly CenturyLink)-49

Gender Score at Centura Health vs Lumen (formerly CenturyLink)

/ 100

Centura Health

Employees at Centura Health rate their Gender Score a 51/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a /100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

Centura Health
Lumen (formerly CenturyLink)58

Diversity Score at Centura Health vs Lumen (formerly CenturyLink)

/ 100

Centura Health

Employees at Centura Health rate their Diversity Score a 48/100, with Operations as the department that rate their experience the highest.

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

Centura Health
Lumen (formerly CenturyLink)56

Perk and Benefits Score at Centura Health vs Lumen (formerly CenturyLink)

/ 100

Centura Health

Employees at Centura Health rate their Perk and Benefits Score a 59/100, with Customer Support and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Centura Health
Lumen (formerly CenturyLink)53

Professional Development Score at Centura Health vs Lumen (formerly CenturyLink)

/ 100

Centura Health

Employees at Centura Health rate their Professional Development Score a 42/100.

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

Centura Health
Lumen (formerly CenturyLink)42

Leadership Culture Ratings vs Lumen (formerly CenturyLink)

Centura Health

42 / 100

Lumen (formerly CenturyLink)

49 / 100

Centura Health rates % lower than Lumen (formerly CenturyLink) on Leadership Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 2931 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "What does the leadership team need to get better at?".

Centura Health
Lumen (formerly CenturyLink)49

Compensation Culture Ratings vs Lumen (formerly CenturyLink)

Centura Health

53 / 100

Lumen (formerly CenturyLink)

53 / 100

Tied

Centura Health tied with Lumen (formerly CenturyLink) on Compensation Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 2066 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Are you satisfied with your stock/equity compensation?".

Centura Health
Lumen (formerly CenturyLink)53

Team Culture Ratings vs Lumen (formerly CenturyLink)

Centura Health

62 / 100

Lumen (formerly CenturyLink)

64 / 100

Centura Health rates % lower than Lumen (formerly CenturyLink) on Team Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1809 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "How would you rate the quality of your coworkers?".

Centura Health
Lumen (formerly CenturyLink)64

Environment Culture Ratings vs Lumen (formerly CenturyLink)

Centura Health

56 / 100

Lumen (formerly CenturyLink)

60 / 100

Centura Health rates % lower than Lumen (formerly CenturyLink) on Environment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1801 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What's the work pace at your company?".

Centura Health
Lumen (formerly CenturyLink)60

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)

Centura Health

47 / 100

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 3%

Lumen (formerly CenturyLink)

44 / 100

Centura Health rates % higher than Lumen (formerly CenturyLink) on Sentiment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 2256 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Centura Health
Lumen (formerly CenturyLink)43