Centura Health Claimed Company

EMPLOYEE PARTICIPANTS: 290

TOTAL RATINGS: 2695

Lumen (formerly CenturyLink) Claimed Company

EMPLOYEE PARTICIPANTS: 964

TOTAL RATINGS: 10418

Centura Health vs Lumen (formerly CenturyLink)

Compare Centura Health versus Lumen (formerly CenturyLink) for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 290 employees and customers of Centura Health and 964 employees and customers of Lumen (formerly CenturyLink).

Centura Health

Centura Health's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Centura Health.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

2.7/5

Product Quality

1.5/5

2.6/5

Pricing

1.5/5

2.7/5

Customer Service

1.5/5

-28

NPS Score

29%	Promoters
14%	Passive
57%	Detractors

Net Promoter Score
Winner by 50

-78

NPS Score

9%	Promoters
4%	Passive
87%	Detractors

See how Centura Health compares to its competitors

Kaiser Permanente

Banner Health

HealthONE

Working at Centura Health vs Working at Lumen (formerly CenturyLink)

38 / 100

CEO Rating

Jeffrey Storey

46 / 100

CEO Rating
Winner by 8%

Centura Health

Centura Health doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their CEO, Jeffrey Storey, 46/100. This score is 8% higher than the scores of Centura Health's CEO, Peter D. Banko. Employees in the HR and Sales departments rate Jeffrey Storey the highest.

CEO Score 38

CEO Score

CEO Score 46

Overall Culture 51

Overall Culture

Overall Culture 52

-56

eNPS

-50

Gender Score 51

Gender Score

Gender Score 58

Diversity Score 48

Diversity Score

Diversity Score 56

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 53

Professional Dev. 42

Professional Dev.

Professional Dev. 43

Overall Culture at Centura Health vs Lumen (formerly CenturyLink)

/ 100

Centura Health

Employees at Centura Health rate their Overall Culture a 51/100, with Customer Success and Customer Support as the two departments that rate their experience the highest.

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

Centura Health
Lumen (formerly CenturyLink)52

Employee Net Promoter Score at Centura Health vs Lumen (formerly CenturyLink)

-56

eNPS

Centura Health

32 Promoters 14%

39 Passives 16%

166 Detractors 70%

-50

eNPS

Lumen (formerly CenturyLink)

137 Promoters 19%

90 Passives 12%

498 Detractors 69%

Employee Net Promoter Score
Winner by %

Centura Health
Lumen (formerly CenturyLink)-51

Gender Score at Centura Health vs Lumen (formerly CenturyLink)

/ 100

Centura Health

Employees at Centura Health rate their Gender Score a 51/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a /100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

Centura Health
Lumen (formerly CenturyLink)58

Diversity Score at Centura Health vs Lumen (formerly CenturyLink)

/ 100

Centura Health

Employees at Centura Health rate their Diversity Score a 48/100, with Operations as the department that rate their experience the highest.

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

Centura Health
Lumen (formerly CenturyLink)56

Perk and Benefits Score at Centura Health vs Lumen (formerly CenturyLink)

/ 100

Centura Health

Employees at Centura Health rate their Perk and Benefits Score a 59/100, with Customer Support and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Centura Health
Lumen (formerly CenturyLink)53

Professional Development Score at Centura Health vs Lumen (formerly CenturyLink)

/ 100

Centura Health

Employees at Centura Health rate their Professional Development Score a 42/100.

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

Centura Health
Lumen (formerly CenturyLink)42

Leadership Culture Ratings vs Lumen (formerly CenturyLink)

Centura Health

42 / 100

Lumen (formerly CenturyLink)

49 / 100

Centura Health rates % lower than Lumen (formerly CenturyLink) on Leadership Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 2920 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Centura Health
Lumen (formerly CenturyLink)49

Compensation Culture Ratings vs Lumen (formerly CenturyLink)

Centura Health

53 / 100

Lumen (formerly CenturyLink)

53 / 100

Tied

Centura Health tied with Lumen (formerly CenturyLink) on Compensation Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 2060 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

Centura Health
Lumen (formerly CenturyLink)53

Team Culture Ratings vs Lumen (formerly CenturyLink)

Centura Health

62 / 100

Lumen (formerly CenturyLink)

64 / 100

Centura Health rates % lower than Lumen (formerly CenturyLink) on Team Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1806 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

Centura Health
Lumen (formerly CenturyLink)64

Environment Culture Ratings vs Lumen (formerly CenturyLink)

Centura Health

56 / 100

Lumen (formerly CenturyLink)

60 / 100

Centura Health rates % lower than Lumen (formerly CenturyLink) on Environment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 1798 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

Centura Health
Lumen (formerly CenturyLink)60

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)

Centura Health

47 / 100

Sentiment Culture Ratings vs Lumen (formerly CenturyLink)
Winner by 3%

Lumen (formerly CenturyLink)

44 / 100

Centura Health rates % higher than Lumen (formerly CenturyLink) on Sentiment Culture Ratings vs Lumen (formerly CenturyLink) Ratings based on looking at 2249 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

Centura Health
Lumen (formerly CenturyLink)43