Citizens Financial Group Claimed Company

EMPLOYEE PARTICIPANTS: 22

TOTAL RATINGS: 346

PNC Claimed Company

EMPLOYEE PARTICIPANTS: 1109

TOTAL RATINGS: 8974

Citizens Financial Group vs PNC

Compare Citizens Financial Group versus PNC for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 22 employees and customers of Citizens Financial Group and 1109 employees and customers of PNC.

Citizens Financial Group

Citizens Financial Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Citizens Financial Group. Their current market cap is $13.72B.

PNC

PNC's brand is ranked #693 in the list of Global Top 1000 Brands, as rated by customers of PNC. Their current market cap is $74.38B.

1.5/5

Product Quality

3.1/5

1.7/5

Pricing

3/5

1.7/5

Customer Service

3.1/5

-66

NPS Score

15%	Promoters
4%	Passive
81%	Detractors

NPS Score

44%	Promoters
14%	Passive
42%	Detractors

Net Promoter Score
Winner by 68

See how Citizens Financial Group compares to its competitors

See how PNC compares to its competitors

Working at Citizens Financial Group vs Working at PNC

54 / 100

CEO Rating

William Demchak

71 / 100

CEO Rating
Winner by 17%

Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

PNC

Employees at PNC rate their CEO, William Demchak, 71/100. This score is 17% higher than the scores of Citizens Financial Group's CEO, Bruce Van Saun. Employees in the Sales and IT departments rate William Demchak the highest.

CEO Score 54

CEO Score

CEO Score 71

Overall Culture 49

Overall Culture

Overall Culture 68

-51

eNPS

Gender Score 40

Gender Score

Gender Score 67

Diversity Score N/A

Diversity Score

Diversity Score 63

Perk And Benefits 47

Perk And Benefits

Perk And Benefits 71

Professional Dev. 50

Professional Dev.

Professional Dev. 57

Overall Culture at Citizens Financial Group vs PNC

/ 100

Citizens Financial Group

Employees at Citizens Financial Group rate their Overall Culture a 49/100.

/ 100

PNC

Employees at PNC rate their Overall Culture a /100, with IT and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 19%

Citizens Financial Group
PNC68

Employee Net Promoter Score at Citizens Financial Group vs PNC

-51

eNPS

Citizens Financial Group

3 Promoters 16%

3 Passives 17%

12 Detractors 67%

eNPS

PNC

342 Promoters 39%

195 Passives 23%

331 Detractors 38%

Employee Net Promoter Score
Winner by %

Citizens Financial Group
PNC1

Gender Score at Citizens Financial Group vs PNC

/ 100

Citizens Financial Group

Employees at Citizens Financial Group rate their Gender Score a 40/100.

/ 100

PNC

Employees at PNC rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 27%

Citizens Financial Group38
PNC

Diversity Score at Citizens Financial Group vs PNC

Not enough ratings

Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

PNC

Employees at PNC rate their Diversity Score a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Diversity Score
Winner

PNC63

Perk and Benefits Score at Citizens Financial Group vs PNC

/ 100

Citizens Financial Group

Employees at Citizens Financial Group rate their Perk and Benefits Score a 47/100.

/ 100

PNC

Employees at PNC rate their Perk and Benefits Score a /100, with Customer Success and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 24%

Citizens Financial Group
PNC71

Professional Development Score at Citizens Financial Group vs PNC

/ 100

Citizens Financial Group

Employees at Citizens Financial Group rate their Professional Development Score a 50/100.

/ 100

PNC

Employees at PNC rate their Professional Development Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 7%

Citizens Financial Group
PNC57

Leadership Culture Ratings vs PNC

Citizens Financial Group

47 / 100

PNC

70 / 100

Citizens Financial Group rates % lower than PNC on Leadership Culture Ratings vs PNC Ratings based on looking at 2099 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Do you approve of your CEOs management style?".

Citizens Financial Group
PNC70

Compensation Culture Ratings vs PNC

Citizens Financial Group

42 / 100

PNC

61 / 100

Citizens Financial Group rates % lower than PNC on Compensation Culture Ratings vs PNC Ratings based on looking at 1457 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

Citizens Financial Group
PNC61

Team Culture Ratings vs PNC

Citizens Financial Group

60 / 100

PNC

74 / 100

Citizens Financial Group rates % lower than PNC on Team Culture Ratings vs PNC Ratings based on looking at 1223 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

Citizens Financial Group
PNC74

Environment Culture Ratings vs PNC

Citizens Financial Group

62 / 100

PNC

70 / 100

Citizens Financial Group rates % lower than PNC on Environment Culture Ratings vs PNC Ratings based on looking at 1113 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What's the work pace at your company?".

Citizens Financial Group
PNC70

Sentiment Culture Ratings vs PNC

Citizens Financial Group

48 / 100

PNC

68 / 100

Citizens Financial Group rates % lower than PNC on Sentiment Culture Ratings vs PNC Ratings based on looking at 1746 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How confident are you about the future success of your company?".

Citizens Financial Group
PNC68