Citizens Financial Group Claimed Company

EMPLOYEE PARTICIPANTS: 22

TOTAL RATINGS: 322

PNC Claimed Company

EMPLOYEE PARTICIPANTS: 1075

TOTAL RATINGS: 8707

Citizens Financial Group vs PNC

Compare Citizens Financial Group versus PNC for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 22 employees and customers of Citizens Financial Group and 1075 employees and customers of PNC.

Citizens Financial Group

Citizens Financial Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Citizens Financial Group. Their current market cap is $13.72B.

PNC

PNC's brand is ranked #693 in the list of Global Top 1000 Brands, as rated by customers of PNC. Their current market cap is $74.38B.

1.5/5

Product Quality

3.1/5

1.7/5

Pricing

3.1/5

1.7/5

Customer Service

3.1/5

-68

NPS Score

14%	Promoters
4%	Passive
82%	Detractors

NPS Score

45%	Promoters
14%	Passive
41%	Detractors

Net Promoter Score
Winner by 72

See how Citizens Financial Group compares to its competitors

See how PNC compares to its competitors

Working at Citizens Financial Group vs Working at PNC

54 / 100

CEO Rating

William Demchak

71 / 100

CEO Rating
Winner by 17%

Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

PNC

Employees at PNC rate their CEO, William Demchak, 71/100. This score is 17% higher than the scores of Citizens Financial Group's CEO, Bruce Van Saun. Employees in the Sales and IT departments rate William Demchak the highest.

CEO Score 54

CEO Score

CEO Score 71

Overall Culture 46

Overall Culture

Overall Culture 68

-51

eNPS

Gender Score 40

Gender Score

Gender Score 67

Diversity Score N/A

Diversity Score

Diversity Score 63

Perk And Benefits 43

Perk And Benefits

Perk And Benefits 71

Professional Dev. 43

Professional Dev.

Professional Dev. 57

Overall Culture at Citizens Financial Group vs PNC

/ 100

Citizens Financial Group

Employees at Citizens Financial Group rate their Overall Culture a 46/100.

/ 100

PNC

Employees at PNC rate their Overall Culture a /100, with IT and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 22%

Citizens Financial Group46
PNC

Employee Net Promoter Score at Citizens Financial Group vs PNC

-51

eNPS

Citizens Financial Group

3 Promoters 16%

3 Passives 17%

12 Detractors 67%

eNPS

PNC

334 Promoters 40%

189 Passives 22%

319 Detractors 38%

Employee Net Promoter Score
Winner by %

Citizens Financial Group-51
PNC

Gender Score at Citizens Financial Group vs PNC

/ 100

Citizens Financial Group

Employees at Citizens Financial Group rate their Gender Score a 40/100.

/ 100

PNC

Employees at PNC rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 27%

Citizens Financial Group38
PNC

Diversity Score at Citizens Financial Group vs PNC

Not enough ratings

Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

PNC

Employees at PNC rate their Diversity Score a /100, with Customer Support and Customer Success as the two departments that rate their experience the highest.

Diversity Score
Winner

PNC63

Perk and Benefits Score at Citizens Financial Group vs PNC

/ 100

Citizens Financial Group

Employees at Citizens Financial Group rate their Perk and Benefits Score a 43/100.

/ 100

PNC

Employees at PNC rate their Perk and Benefits Score a /100, with Customer Success and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 28%

Citizens Financial Group39
PNC

Professional Development Score at Citizens Financial Group vs PNC

/ 100

Citizens Financial Group

Employees at Citizens Financial Group rate their Professional Development Score a 43/100.

/ 100

PNC

Employees at PNC rate their Professional Development Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 14%

Citizens Financial Group39
PNC

Leadership Culture Ratings vs PNC

Citizens Financial Group

46 / 100

PNC

70 / 100

Citizens Financial Group rates % lower than PNC on Leadership Culture Ratings vs PNC Ratings based on looking at 2042 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do you feel comfortable giving your boss negative feedback?".

Citizens Financial Group45
PNC

Compensation Culture Ratings vs PNC

Citizens Financial Group

41 / 100

PNC

62 / 100

Citizens Financial Group rates % lower than PNC on Compensation Culture Ratings vs PNC Ratings based on looking at 1420 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

Citizens Financial Group39
PNC

Team Culture Ratings vs PNC

Citizens Financial Group

57 / 100

PNC

74 / 100

Citizens Financial Group rates % lower than PNC on Team Culture Ratings vs PNC Ratings based on looking at 1192 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Does Your Boss Hurt Your Company Culture?".

Citizens Financial Group56
PNC

Environment Culture Ratings vs PNC

Citizens Financial Group

60 / 100

PNC

71 / 100

Citizens Financial Group rates % lower than PNC on Environment Culture Ratings vs PNC Ratings based on looking at 1083 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "On average, how many hours do you work a day?".

Citizens Financial Group60
PNC

Sentiment Culture Ratings vs PNC

Citizens Financial Group

46 / 100

PNC

68 / 100

Citizens Financial Group rates % lower than PNC on Sentiment Culture Ratings vs PNC Ratings based on looking at 1693 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

Citizens Financial Group44
PNC