eGain Corporation

EMPLOYEE PARTICIPANTS: 10

TOTAL RATINGS: 137

ServiceNow Claimed Company

EMPLOYEE PARTICIPANTS: 508

TOTAL RATINGS: 4385

eGain Corporation vs ServiceNow

Compare eGain Corporation versus ServiceNow for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 10 employees and customers of eGain Corporation and 508 employees and customers of ServiceNow.

eGain Corporation

eGain Corporation's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of eGain Corporation. Their current market cap is $380.42M.

ServiceNow

ServiceNow's brand is ranked #331 in the list of Global Top 1000 Brands, as rated by customers of ServiceNow. Their current market cap is $115.73B.

2.5/5

Product Quality

4.2/5

2.2/5

Pricing

4.1/5

2.2/5

Customer Service

4.1/5

-100

NPS Score

0%	Promoters
0%	Passive
100%	Detractors

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 144

See how eGain Corporation compares to its competitors

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See how ServiceNow compares to its competitors

Working at eGain Corporation vs Working at ServiceNow

54 / 100

CEO Rating

Bill McDermott

87 / 100

CEO Rating
Winner by 33%

eGain Corporation

eGain Corporation doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

ServiceNow

Employees at ServiceNow rate their CEO, Bill McDermott, 87/100. This score is 33% higher than the scores of eGain Corporation's CEO, Ashu Roy. Employees in the Finance and Sales departments rate Bill McDermott the highest.

CEO Score 54

CEO Score

CEO Score 87

Overall Culture 69

Overall Culture

Overall Culture 80

-45

eNPS

Gender Score N/A

Gender Score

Gender Score 82

Diversity Score N/A

Diversity Score

Diversity Score 69

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 84

Professional Dev. N/A

Professional Dev.

Professional Dev. 58

Overall Culture at eGain Corporation vs ServiceNow

/ 100

eGain Corporation

Employees at eGain Corporation rate their Overall Culture a 69/100.

/ 100

ServiceNow

Employees at ServiceNow rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

eGain Corporation
ServiceNow80

Employee Net Promoter Score at eGain Corporation vs ServiceNow

-45

eNPS

eGain Corporation

2 Promoters 22%

1 Passives 11%

6 Detractors 67%

eNPS

ServiceNow

239 Promoters 59%

79 Passives 20%

82 Detractors 21%

Employee Net Promoter Score
Winner by %

eGain Corporation
ServiceNow38

Gender Score at eGain Corporation vs ServiceNow

Not enough ratings

eGain Corporation

eGain Corporation doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

ServiceNow

Employees at ServiceNow rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

ServiceNow82

Diversity Score at eGain Corporation vs ServiceNow

Not enough ratings

eGain Corporation

eGain Corporation doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

ServiceNow

Employees at ServiceNow rate their Diversity Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner

ServiceNow69

Perk and Benefits Score at eGain Corporation vs ServiceNow

/ 100

eGain Corporation

Employees at eGain Corporation rate their Perk and Benefits Score a 59/100.

/ 100

ServiceNow

Employees at ServiceNow rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 25%

eGain Corporation
ServiceNow84

Professional Development Score at eGain Corporation vs ServiceNow

Not enough ratings

eGain Corporation

eGain Corporation doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

ServiceNow

Employees at ServiceNow rate their Professional Development Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner

ServiceNow58

Leadership Culture Ratings vs ServiceNow

eGain Corporation rates % lower than ServiceNow on Leadership Culture Ratings vs ServiceNow Ratings based on looking at 1080 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

eGain Corporation
ServiceNow83

Compensation Culture Ratings vs ServiceNow

eGain Corporation rates % lower than ServiceNow on Compensation Culture Ratings vs ServiceNow Ratings based on looking at 691 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

eGain Corporation
ServiceNow80

Team Culture Ratings vs ServiceNow

eGain Corporation

84 / 100

Team Culture Ratings vs ServiceNow
Winner by 2%

ServiceNow

82 / 100

eGain Corporation rates % higher than ServiceNow on Team Culture Ratings vs ServiceNow Ratings based on looking at 570 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

eGain Corporation
ServiceNow83

Environment Culture Ratings vs ServiceNow

eGain Corporation rates % lower than ServiceNow on Environment Culture Ratings vs ServiceNow Ratings based on looking at 540 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What is most positive about the culture and environment at your company?".

eGain Corporation
ServiceNow75

Sentiment Culture Ratings vs ServiceNow

eGain Corporation rates % lower than ServiceNow on Sentiment Culture Ratings vs ServiceNow Ratings based on looking at 782 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

eGain Corporation
ServiceNow83