Genesys Claimed Company

EMPLOYEE PARTICIPANTS: 240

TOTAL RATINGS: 2687

Verint Claimed Company

EMPLOYEE PARTICIPANTS: 73

TOTAL RATINGS: 844

Genesys vs Verint

Compare Genesys versus Verint for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 240 employees and customers of Genesys and 73 employees and customers of Verint.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

Verint

Verint's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Verint. Their current valuation is $2.99B.

3.7/5

Product Quality

4/5

3.7/5

Pricing

3.6/5

3.8/5

Customer Service

3.6/5

NPS Score

44%	Promoters
23%	Passive
33%	Detractors

NPS Score

57%	Promoters
14%	Passive
29%	Detractors

Net Promoter Score
Winner by 17

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Working at Genesys vs Working at Verint

72 / 100

CEO Rating
Winner by 6%

Dave Rhodes

66 / 100

CEO Rating

Genesys

Genesys doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Verint

Employees at Verint rate their CEO, Dave Rhodes, 66/100. This score is 6% lower than the scores of Genesys' CEO, Tony Bates. Employees in the Sales and Engineering departments rate Dave Rhodes the highest.

CEO Score 72

CEO Score

CEO Score 66

Overall Culture 67

Overall Culture

Overall Culture 66

eNPS

-19

Gender Score 76

Gender Score

Gender Score 61

Diversity Score 54

Diversity Score

Diversity Score 49

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 62

Professional Dev. 49

Professional Dev.

Professional Dev. 63

Overall Culture at Genesys vs Verint

/ 100

Genesys

Employees at Genesys rate their Overall Culture a 67/100, with HR and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 1%

/ 100

Verint

Employees at Verint rate their Overall Culture a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Genesys
Verint66

Employee Net Promoter Score at Genesys vs Verint

eNPS

Genesys

96 Promoters 47%

42 Passives 21%

64 Detractors 32%

Employee Net Promoter Score
Winner by 34%

-19

eNPS

Verint

17 Promoters 31%

10 Passives 19%

27 Detractors 50%

Genesys
Verint-19

Gender Score at Genesys vs Verint

/ 100

Genesys

Employees at Genesys rate their Gender Score a 76/100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 15%

/ 100

Verint

Employees at Verint rate their Gender Score a /100, with Marketing as the department that rate their experience the highest.

Genesys77
Verint

Diversity Score at Genesys vs Verint

/ 100

Genesys

Employees at Genesys rate their Diversity Score a 54/100, with Sales and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

/ 100

Verint

Employees at Verint rate their Diversity Score a /100.

Genesys
Verint49

Perk and Benefits Score at Genesys vs Verint

/ 100

Genesys

Employees at Genesys rate their Perk and Benefits Score a 68/100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

/ 100

Verint

Employees at Verint rate their Perk and Benefits Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Genesys
Verint61

Professional Development Score at Genesys vs Verint

/ 100

Genesys

Employees at Genesys rate their Professional Development Score a 49/100, with Sales and Customer Support as the two departments that rate their experience the highest.

/ 100

Verint

Employees at Verint rate their Professional Development Score a /100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner by 14%

Genesys48
Verint

Leadership Culture Ratings vs Verint

Genesys

69 / 100

Leadership Culture Ratings vs Verint
Winner by 4%

Verint

65 / 100

Genesys rates % higher than Verint on Leadership Culture Ratings vs Verint Ratings based on looking at 835 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "What do you like best about the leadership team?".

Genesys
Verint65

Compensation Culture Ratings vs Verint

Genesys

67 / 100

Compensation Culture Ratings vs Verint
Winner by 3%

Verint

64 / 100

Genesys rates % higher than Verint on Compensation Culture Ratings vs Verint Ratings based on looking at 516 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Genesys
Verint64

Team Culture Ratings vs Verint

Genesys

72 / 100

Team Culture Ratings vs Verint
Winner by 1%

Verint

71 / 100

Genesys rates % higher than Verint on Team Culture Ratings vs Verint Ratings based on looking at 424 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Genesys72
Verint

Environment Culture Ratings vs Verint

Genesys rates % lower than Verint on Environment Culture Ratings vs Verint Ratings based on looking at 447 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Is your work environment positive or negative?".

Genesys64
Verint

Sentiment Culture Ratings vs Verint

Genesys

71 / 100

Sentiment Culture Ratings vs Verint
Winner by 5%

Verint

66 / 100

Genesys rates % higher than Verint on Sentiment Culture Ratings vs Verint Ratings based on looking at 537 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "How do your customers perceive your company?".

Genesys
Verint66