11
NPS Score
VS
Genesys Claimed Company
- EMPLOYEE
PARTICIPANTS - 238
- TOTAL
RATINGS
Zoom Video Communications Claimed Company
- EMPLOYEE
PARTICIPANTS - 178
- TOTAL
RATINGS
Genesys vs Zoom Video Communications
Compare Genesys versus Zoom Video Communications for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 238 employees and customers of Genesys and 178 employees and customers of Zoom Video Communications.
Genesys
Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.
Zoom Video Communications
Zoom Video Communications's brand is ranked #12 in the list of Global Top 100 Brands, as rated by customers of Zoom Video Communications. Their current market cap is $93.30B.
3.7/5
Product Quality
4.3/5
3.7/5
Pricing
4.1/5
3.7/5
Customer Service
4/5
| 44% | Promoters |
|---|---|
| 23% | Passive |
| 33% | Detractors |
44
NPS Score
| 63% | Promoters |
|---|---|
| 18% | Passive |
| 19% | Detractors |
Net Promoter Score
Winner by 33
See how Genesys compares to its competitors
Working at Genesys vs Working at Zoom Video Communications
72 / 100
CEO Rating
81 / 100
CEO Rating
Winner by 9%
Genesys
Genesys doesn't have enough ratings to calculate the Team Culture Ratings.
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Zoom Video Communications
Employees at Zoom Video Communications rate their CEO, Eric Yuan, 81/100. This score is 9% higher than the scores of Genesys' CEO, Tony Bates. Employees in the Customer Support and Sales departments rate Eric Yuan the highest.