37
NPS Score
VS
Groove Claimed Company
- EMPLOYEE
PARTICIPANTS - 0
- TOTAL
RATINGS
Help Scout Claimed Company
- EMPLOYEE
PARTICIPANTS - 39
- TOTAL
RATINGS
Groove vs Help Scout
Competitors at Groove is not yet available. Get insights into the competitive rankings of Groove CEO Rating, Culture Score, Brand Ranking, and other rankings soon.
Groove
Groove's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Groove.
Help Scout
Help Scout's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Help Scout.
4.1/5
Product Quality
4.4/5
4.3/5
Pricing
4.5/5
5/5
Customer Service
4.3/5
| 57% | Promoters |
|---|---|
| 23% | Passive |
| 20% | Detractors |
54
NPS Score
| 72% | Promoters |
|---|---|
| 10% | Passive |
| 18% | Detractors |
Net Promoter Score
Winner by 17
Working at Groove vs Working at Help Scout
Not enough ratings
CEO Rating
88 / 100
CEO Rating
Winner
Groove
Groove doesn't have enough ratings to calculate the Team Culture Ratings.
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Help Scout
Employees at Help Scout rate their CEO, Nick Francis, 88/100. Employees in the Engineering department rate Nick Francis the highest.