Comparably

Help Scout Claimed Company

EMPLOYEE PARTICIPANTS: 39

TOTAL RATINGS: 652

PactSafe Claimed Company

EMPLOYEE PARTICIPANTS: 0

TOTAL RATINGS: 0

Help Scout vs PactSafe

Compare Help Scout versus PactSafe for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 39 employees and customers of Help Scout.

Help Scout

Help Scout's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Help Scout.

PactSafe

PactSafe's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of PactSafe.

4.4/5

Product Quality

4.4/5

4.5/5

Pricing

4.3/5

Customer Service

5/5

NPS Score

72%	Promoters
10%	Passive
18%	Detractors

NPS Score

76%	Promoters
10%	Passive
14%	Detractors

Net Promoter Score
Winner by 8

See how Help Scout compares to its competitors

See how PactSafe compares to its competitors

Apropose

HelloSign

Working at Help Scout vs Working at PactSafe

88 / 100

CEO Rating
Winner

Brian Powers

Not enough ratings

CEO Rating

Help Scout

Help Scout doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

PactSafe

PactSafe doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

CEO Score 88

CEO Score

CEO Score N/A

Overall Culture 88

Overall Culture

Overall Culture N/A

eNPS

Gender Score 92

Gender Score

Gender Score N/A

Diversity Score 89

Diversity Score

Diversity Score N/A

Perk And Benefits 95

Perk And Benefits

Perk And Benefits N/A

Professional Dev. 78

Professional Dev.

Professional Dev. N/A

Overall Culture at Help Scout vs PactSafe

/ 100

Help Scout

Employees at Help Scout rate their Overall Culture a 88/100, with Engineering as the department that rate their experience the highest.

Overall Culture
Winner

/ 100

PactSafe

PactSafe doesn't have enough ratings to calculate Overall Culture ratings.

Know someone that works there? Invite them to rate their experience.

Help Scout88

Employee Net Promoter Score at Help Scout vs PactSafe

eNPS

Help Scout

31 Promoters 84%

2 Passives 5%

4 Detractors 11%

Employee Net Promoter Score
Winner

Not enough ratings

PactSafe

0 Promoters 0%

0 Passives 0%

0 Detractors 0%

Help Scout72

Gender Score at Help Scout vs PactSafe

/ 100

Help Scout

Employees at Help Scout rate their Gender Score a 92/100.

Gender Score
Winner

/ 100

PactSafe

PactSafe doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Help Scout93

Diversity Score at Help Scout vs PactSafe

/ 100

Help Scout

Employees at Help Scout rate their Diversity Score a 89/100.

Diversity Score
Winner

/ 100

PactSafe

PactSafe doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Help Scout90

Perk and Benefits Score at Help Scout vs PactSafe

/ 100

Help Scout

Employees at Help Scout rate their Perk and Benefits Score a 95/100, with Engineering as the department that rate their experience the highest.

Perk and Benefits Score
Winner

/ 100

PactSafe

PactSafe doesn't have enough ratings to calculate Perk and Benefits Score ratings.

Know someone that works there? Invite them to rate their experience.

Help Scout97

Professional Development Score at Help Scout vs PactSafe

/ 100

Help Scout

Employees at Help Scout rate their Professional Development Score a 78/100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner

/ 100

PactSafe

PactSafe doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.