Help Scout Claimed Company

EMPLOYEE PARTICIPANTS: 39

TOTAL RATINGS: 652

TeamSupport Claimed Company

EMPLOYEE PARTICIPANTS: 0

TOTAL RATINGS: 0

Help Scout vs TeamSupport

Compare Help Scout versus TeamSupport for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 39 employees and customers of Help Scout and 2 employees and customers of TeamSupport.

Help Scout

Help Scout's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Help Scout.

TeamSupport

TeamSupport's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TeamSupport.

4.4/5

Product Quality

4.3/5

4.5/5

Pricing

4.3/5

Customer Service

5/5

NPS Score

72%	Promoters
10%	Passive
18%	Detractors

Net Promoter Score
Winner by 8

NPS Score

61%	Promoters
24%	Passive
15%	Detractors

See how Help Scout compares to its competitors

See how TeamSupport compares to its competitors

Working at Help Scout vs Working at TeamSupport

88 / 100

CEO Rating
Winner

Robert Johnson

Not enough ratings

CEO Rating

Help Scout

Help Scout doesn't have enough ratings to calculate the Team Culture Ratings.

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TeamSupport

TeamSupport doesn't have enough ratings to calculate the Team Culture Ratings.

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CEO Score 88

CEO Score

CEO Score N/A

Overall Culture 88

Overall Culture

Overall Culture N/A

eNPS

Gender Score 92

Gender Score

Gender Score N/A

Diversity Score 89

Diversity Score

Diversity Score N/A

Perk And Benefits 95

Perk And Benefits

Perk And Benefits N/A

Professional Dev. 78

Professional Dev.

Professional Dev. N/A

Overall Culture at Help Scout vs TeamSupport

/ 100

Help Scout

Employees at Help Scout rate their Overall Culture a 88/100, with Engineering as the department that rate their experience the highest.

Overall Culture
Winner

/ 100

TeamSupport

TeamSupport doesn't have enough ratings to calculate Overall Culture ratings.

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Help Scout88

Employee Net Promoter Score at Help Scout vs TeamSupport

eNPS

Help Scout

31 Promoters 84%

2 Passives 5%

4 Detractors 11%

Employee Net Promoter Score
Winner

Not enough ratings

TeamSupport

0 Promoters 0%

0 Passives 0%

0 Detractors 0%

Help Scout72

Gender Score at Help Scout vs TeamSupport

/ 100

Help Scout

Employees at Help Scout rate their Gender Score a 92/100.

Gender Score
Winner

/ 100

TeamSupport

TeamSupport doesn't have enough ratings to calculate Gender Score ratings.

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Help Scout93

Diversity Score at Help Scout vs TeamSupport

/ 100

Help Scout

Employees at Help Scout rate their Diversity Score a 89/100.

Diversity Score
Winner

/ 100

TeamSupport

TeamSupport doesn't have enough ratings to calculate Diversity Score ratings.

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Help Scout90

Perk and Benefits Score at Help Scout vs TeamSupport

/ 100

Help Scout

Employees at Help Scout rate their Perk and Benefits Score a 95/100, with Engineering as the department that rate their experience the highest.

Perk and Benefits Score
Winner

/ 100

TeamSupport

TeamSupport doesn't have enough ratings to calculate Perk and Benefits Score ratings.

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Help Scout97

Professional Development Score at Help Scout vs TeamSupport

/ 100

Help Scout

Employees at Help Scout rate their Professional Development Score a 78/100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner

/ 100

TeamSupport

TeamSupport doesn't have enough ratings to calculate Professional Development Score ratings.

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