Intercom Claimed Company

EMPLOYEE PARTICIPANTS: 50

TOTAL RATINGS: 537

TextUs Claimed Company

EMPLOYEE PARTICIPANTS: 17

TOTAL RATINGS: 180

Intercom vs TextUs

Compare Intercom versus TextUs for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 50 employees and customers of Intercom and 17 employees and customers of TextUs.

Intercom

Intercom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Intercom. Their current valuation is $1.30B.

TextUs

TextUs's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TextUs.

3.5/5

Product Quality

N/A

3.6/5

Pricing

N/A

3.8/5

Customer Service

N/A

NPS Score

42%	Promoters
16%	Passive
42%	Detractors

N/A

NPS Score

0%	Promoters
0%	Passive
0%	Detractors

See how Intercom compares to its competitors

See how TextUs compares to its competitors

Working at Intercom vs Working at TextUs

73 / 100

CEO Rating
Winner by 29%

Martin Payne

44 / 100

CEO Rating

Intercom

Intercom doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

TextUs

Employees at TextUs rate their CEO, Martin Payne, 44/100. This score is 29% lower than the scores of Intercom's CEO, Eoghan McCabe.

CEO Score 73

CEO Score

CEO Score 44

Overall Culture 77

Overall Culture

Overall Culture 44

eNPS

-46

Gender Score 73

Gender Score

Gender Score N/A

Diversity Score 67

Diversity Score

Diversity Score N/A

Perk And Benefits 86

Perk And Benefits

Perk And Benefits 79

Professional Dev. 71

Professional Dev.

Professional Dev. 25

Overall Culture at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Overall Culture a 77/100, with Operations and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 33%

/ 100

TextUs

Employees at TextUs rate their Overall Culture a /100.

Intercom
TextUs43

Employee Net Promoter Score at Intercom vs TextUs

eNPS

Intercom

17 Promoters 42%

12 Passives 30%

11 Detractors 28%

Employee Net Promoter Score
Winner by 60%

-46

eNPS

TextUs

3 Promoters 27%

0 Passives 0%

8 Detractors 73%

Intercom
TextUs-45

Gender Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Gender Score a 73/100, with HR as the department that rate their experience the highest.

Gender Score
Winner

/ 100

TextUs

TextUs doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Intercom74

Diversity Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Diversity Score a 67/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner

/ 100

TextUs

TextUs doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Intercom67

Perk and Benefits Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Perk and Benefits Score a 86/100, with Operations and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

/ 100

TextUs

Employees at TextUs rate their Perk and Benefits Score a /100.

Intercom
TextUs84

Professional Development Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Professional Development Score a 71/100, with Sales and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 46%

/ 100

TextUs

Employees at TextUs rate their Professional Development Score a /100.

Intercom
TextUs20

Leadership Culture Ratings vs TextUs

Intercom

79 / 100

Leadership Culture Ratings vs TextUs
Winner by 40%

TextUs

39 / 100

Intercom rates % higher than TextUs on Leadership Culture Ratings vs TextUs Ratings based on looking at 163 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Is your company invested in your career growth?".

Intercom
TextUs36

Compensation Culture Ratings vs TextUs

Intercom rates % lower than TextUs on Compensation Culture Ratings vs TextUs Ratings based on looking at 99 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "How often do you get a raise?".

Intercom
TextUs79

Team Culture Ratings vs TextUs

Intercom

79 / 100

Team Culture Ratings vs TextUs
Winner by 21%

TextUs

58 / 100

Intercom rates % higher than TextUs on Team Culture Ratings vs TextUs Ratings based on looking at 83 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

Intercom
TextUs57

Environment Culture Ratings vs TextUs

Intercom

78 / 100

Environment Culture Ratings vs TextUs
Winner by 24%

TextUs

54 / 100

Intercom rates % higher than TextUs on Environment Culture Ratings vs TextUs Ratings based on looking at 87 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What's the work pace at your company?".

Intercom
TextUs52

Sentiment Culture Ratings vs TextUs

Intercom

76 / 100

Sentiment Culture Ratings vs TextUs
Winner by 39%

TextUs

37 / 100

Intercom rates % higher than TextUs on Sentiment Culture Ratings vs TextUs Ratings based on looking at 104 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Intercom
TextUs33