Intercom Claimed Company

EMPLOYEE PARTICIPANTS: 50

TOTAL RATINGS: 537

TextUs Claimed Company

EMPLOYEE PARTICIPANTS: 14

TOTAL RATINGS: 132

Intercom vs TextUs

Compare Intercom versus TextUs for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 50 employees and customers of Intercom and 14 employees and customers of TextUs.

Intercom

Intercom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Intercom. Their current valuation is $1.30B.

TextUs

TextUs's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TextUs.

3.4/5

Product Quality

N/A

3.5/5

Pricing

N/A

3.8/5

Customer Service

N/A

-4

NPS Score

40%	Promoters
16%	Passive
44%	Detractors

N/A

NPS Score

0%	Promoters
0%	Passive
0%	Detractors

Net Promoter Score
Winner by 4

See how Intercom compares to its competitors

See how TextUs compares to its competitors

Working at Intercom vs Working at TextUs

73 / 100

CEO Rating
Winner by 24%

Martin Payne

49 / 100

CEO Rating

Intercom

Intercom doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

TextUs

Employees at TextUs rate their CEO, Martin Payne, 49/100. This score is 24% lower than the scores of Intercom's CEO, Eoghan McCabe.

CEO Score 73

CEO Score

CEO Score 49

Overall Culture 77

Overall Culture

Overall Culture 47

eNPS

-40

Gender Score 73

Gender Score

Gender Score N/A

Diversity Score 67

Diversity Score

Diversity Score N/A

Perk And Benefits 86

Perk And Benefits

Perk And Benefits 76

Professional Dev. 71

Professional Dev.

Professional Dev. 29

Overall Culture at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Overall Culture a 77/100, with Operations and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 30%

/ 100

TextUs

Employees at TextUs rate their Overall Culture a /100.

Intercom
TextUs47

Employee Net Promoter Score at Intercom vs TextUs

eNPS

Intercom

17 Promoters 42%

12 Passives 30%

11 Detractors 28%

Employee Net Promoter Score
Winner by 54%

-40

eNPS

TextUs

3 Promoters 30%

0 Passives 0%

7 Detractors 70%

Intercom
TextUs-40

Gender Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Gender Score a 73/100, with HR as the department that rate their experience the highest.

Gender Score
Winner

/ 100

TextUs

TextUs doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Intercom74

Diversity Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Diversity Score a 67/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner

/ 100

TextUs

TextUs doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Intercom67

Perk and Benefits Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Perk and Benefits Score a 86/100, with Operations and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

/ 100

TextUs

Employees at TextUs rate their Perk and Benefits Score a /100.

Intercom
TextUs82

Professional Development Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Professional Development Score a 71/100, with Sales and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 42%

/ 100

TextUs

Employees at TextUs rate their Professional Development Score a /100.

Intercom
TextUs23

Leadership Culture Ratings vs TextUs

Intercom

79 / 100

Leadership Culture Ratings vs TextUs
Winner by 34%

TextUs

45 / 100

Intercom rates % higher than TextUs on Leadership Culture Ratings vs TextUs Ratings based on looking at 154 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Intercom
TextUs42

Compensation Culture Ratings vs TextUs

Intercom rates % lower than TextUs on Compensation Culture Ratings vs TextUs Ratings based on looking at 96 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Intercom
TextUs84

Team Culture Ratings vs TextUs

Intercom

79 / 100

Team Culture Ratings vs TextUs
Winner by 18%

TextUs

61 / 100

Intercom rates % higher than TextUs on Team Culture Ratings vs TextUs Ratings based on looking at 79 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

Intercom
TextUs60

Environment Culture Ratings vs TextUs

Intercom

78 / 100

Environment Culture Ratings vs TextUs
Winner by 25%

TextUs

53 / 100

Intercom rates % higher than TextUs on Environment Culture Ratings vs TextUs Ratings based on looking at 83 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What is most positive about the culture and environment at your company?".

Intercom
TextUs50

Sentiment Culture Ratings vs TextUs

Intercom

76 / 100

Sentiment Culture Ratings vs TextUs
Winner by 36%

TextUs

40 / 100

Intercom rates % higher than TextUs on Sentiment Culture Ratings vs TextUs Ratings based on looking at 99 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

Intercom
TextUs36