Intercom Claimed Company

EMPLOYEE PARTICIPANTS: 50

TOTAL RATINGS: 537

TextUs Claimed Company

EMPLOYEE PARTICIPANTS: 17

TOTAL RATINGS: 153

Intercom vs TextUs

Compare Intercom versus TextUs for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 50 employees and customers of Intercom and 17 employees and customers of TextUs.

Intercom

Intercom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Intercom. Their current valuation is $1.30B.

TextUs

TextUs's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TextUs.

3.5/5

Product Quality

N/A

3.6/5

Pricing

N/A

3.8/5

Customer Service

N/A

NPS Score

42%	Promoters
16%	Passive
42%	Detractors

N/A

NPS Score

0%	Promoters
0%	Passive
0%	Detractors

See how Intercom compares to its competitors

See how TextUs compares to its competitors

Working at Intercom vs Working at TextUs

73 / 100

CEO Rating
Winner by 24%

Martin Payne

49 / 100

CEO Rating

Intercom

Intercom doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

TextUs

Employees at TextUs rate their CEO, Martin Payne, 49/100. This score is 24% lower than the scores of Intercom's CEO, Eoghan McCabe.

CEO Score 73

CEO Score

CEO Score 49

Overall Culture 77

Overall Culture

Overall Culture 45

eNPS

-40

Gender Score 73

Gender Score

Gender Score N/A

Diversity Score 67

Diversity Score

Diversity Score N/A

Perk And Benefits 86

Perk And Benefits

Perk And Benefits 76

Professional Dev. 71

Professional Dev.

Professional Dev. 28

Overall Culture at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Overall Culture a 77/100, with Operations and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 32%

/ 100

TextUs

Employees at TextUs rate their Overall Culture a /100.

Intercom
TextUs44

Employee Net Promoter Score at Intercom vs TextUs

eNPS

Intercom

17 Promoters 42%

12 Passives 30%

11 Detractors 28%

Employee Net Promoter Score
Winner by 54%

-40

eNPS

TextUs

3 Promoters 30%

0 Passives 0%

7 Detractors 70%

Intercom
TextUs-40

Gender Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Gender Score a 73/100, with HR as the department that rate their experience the highest.

Gender Score
Winner

/ 100

TextUs

TextUs doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Intercom74

Diversity Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Diversity Score a 67/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner

/ 100

TextUs

TextUs doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Intercom67

Perk and Benefits Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Perk and Benefits Score a 86/100, with Operations and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 10%

/ 100

TextUs

Employees at TextUs rate their Perk and Benefits Score a /100.

Intercom
TextUs82

Professional Development Score at Intercom vs TextUs

/ 100

Intercom

Employees at Intercom rate their Professional Development Score a 71/100, with Sales and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 43%

/ 100

TextUs

Employees at TextUs rate their Professional Development Score a /100.

Intercom
TextUs22

Leadership Culture Ratings vs TextUs

Intercom

79 / 100

Leadership Culture Ratings vs TextUs
Winner by 37%

TextUs

42 / 100

Intercom rates % higher than TextUs on Leadership Culture Ratings vs TextUs Ratings based on looking at 158 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your CEO?".

Intercom
TextUs39

Compensation Culture Ratings vs TextUs

Intercom rates % lower than TextUs on Compensation Culture Ratings vs TextUs Ratings based on looking at 96 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

Intercom
TextUs84

Team Culture Ratings vs TextUs

Intercom

79 / 100

Team Culture Ratings vs TextUs
Winner by 21%

TextUs

58 / 100

Intercom rates % higher than TextUs on Team Culture Ratings vs TextUs Ratings based on looking at 80 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

Intercom
TextUs56

Environment Culture Ratings vs TextUs

Intercom

78 / 100

Environment Culture Ratings vs TextUs
Winner by 22%

TextUs

56 / 100

Intercom rates % higher than TextUs on Environment Culture Ratings vs TextUs Ratings based on looking at 84 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Do you have a close friend at work?".

Intercom
TextUs54

Sentiment Culture Ratings vs TextUs

Intercom

76 / 100

Sentiment Culture Ratings vs TextUs
Winner by 40%

TextUs

36 / 100

Intercom rates % higher than TextUs on Sentiment Culture Ratings vs TextUs Ratings based on looking at 102 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

Intercom
TextUs32