Lumen (formerly CenturyLink) Claimed Company

EMPLOYEE PARTICIPANTS: 962

TOTAL RATINGS: 10412

Midco

EMPLOYEE PARTICIPANTS: 33

TOTAL RATINGS: 311

Lumen (formerly CenturyLink) vs Midco

Compare Lumen (formerly CenturyLink) versus Midco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 962 employees and customers of Lumen (formerly CenturyLink) and 33 employees and customers of Midco.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

Midco

Midco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Midco.

1.5/5

Product Quality

3.3/5

1.5/5

Pricing

3.2/5

1.5/5

Customer Service

3.5/5

-78

NPS Score

9%	Promoters
4%	Passive
87%	Detractors

NPS Score

45%	Promoters
17%	Passive
38%	Detractors

Net Promoter Score
Winner by 85

See how Lumen (formerly CenturyLink) compares to its competitors

Cogent Communications

Earthlink

Good Technology

See how Midco compares to its competitors

MediaCom

Cable One

Xcel Energy

Working at Lumen (formerly CenturyLink) vs Working at Midco

46 / 100

CEO Rating

Patrick McAdaragh

73 / 100

CEO Rating
Winner by 27%

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink) doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Midco

Employees at Midco rate their CEO, Patrick McAdaragh, 73/100. This score is 27% higher than the scores of Lumen (formerly CenturyLink) CEO, Jeffrey Storey.

CEO Score 46

CEO Score

CEO Score 73

Overall Culture 52

Overall Culture

Overall Culture 72

-50

eNPS

Gender Score 58

Gender Score

Gender Score N/A

Diversity Score 56

Diversity Score

Diversity Score N/A

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 86

Professional Dev. 43

Professional Dev.

Professional Dev. 76

Overall Culture at Lumen (formerly CenturyLink) vs Midco

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a 52/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Midco

Employees at Midco rate their Overall Culture a /100.

Overall Culture
Winner by 20%

Lumen (formerly CenturyLink)52
Midco

Employee Net Promoter Score at Lumen (formerly CenturyLink) vs Midco

-50

eNPS

Lumen (formerly CenturyLink)

137 Promoters 19%

90 Passives 12%

496 Detractors 69%

eNPS

Midco

13 Promoters 43%

5 Passives 17%

12 Detractors 40%

Employee Net Promoter Score
Winner by %

Lumen (formerly CenturyLink)-51
Midco

Gender Score at Lumen (formerly CenturyLink) vs Midco

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a 58/100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Midco

Midco doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Lumen (formerly CenturyLink)58

Diversity Score at Lumen (formerly CenturyLink) vs Midco

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a 56/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Midco

Midco doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Lumen (formerly CenturyLink)56

Perk and Benefits Score at Lumen (formerly CenturyLink) vs Midco

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Midco

Employees at Midco rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 33%

Lumen (formerly CenturyLink)53
Midco

Professional Development Score at Lumen (formerly CenturyLink) vs Midco

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a 43/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Midco

Employees at Midco rate their Professional Development Score a /100.

Professional Development Score
Winner by 33%

Lumen (formerly CenturyLink)42
Midco

Leadership Culture Ratings vs Midco

Lumen (formerly CenturyLink)

49 / 100

Midco

74 / 100

Lumen (formerly CenturyLink) rates % lower than Midco on Leadership Culture Ratings vs Midco Ratings based on looking at 2411 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How often do you get valuable feedback on how to improve at work?".

Lumen (formerly CenturyLink)49
Midco

Compensation Culture Ratings vs Midco

Lumen (formerly CenturyLink)

53 / 100

Midco

74 / 100

Lumen (formerly CenturyLink) rates % lower than Midco on Compensation Culture Ratings vs Midco Ratings based on looking at 1675 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Lumen (formerly CenturyLink)53
Midco

Team Culture Ratings vs Midco

Lumen (formerly CenturyLink)

64 / 100

Midco

73 / 100

Lumen (formerly CenturyLink) rates % lower than Midco on Team Culture Ratings vs Midco Ratings based on looking at 1461 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

Lumen (formerly CenturyLink)64
Midco

Environment Culture Ratings vs Midco

Lumen (formerly CenturyLink)

60 / 100

Midco

71 / 100

Lumen (formerly CenturyLink) rates % lower than Midco on Environment Culture Ratings vs Midco Ratings based on looking at 1479 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What % of the time are you bored at work?".

Lumen (formerly CenturyLink)60
Midco

Sentiment Culture Ratings vs Midco

Lumen (formerly CenturyLink)

44 / 100

Midco

67 / 100

Lumen (formerly CenturyLink) rates % lower than Midco on Sentiment Culture Ratings vs Midco Ratings based on looking at 1800 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

Lumen (formerly CenturyLink)43
Midco