Lumen (formerly CenturyLink) Claimed Company

EMPLOYEE PARTICIPANTS: 949

TOTAL RATINGS: 10244

Qwest

EMPLOYEE PARTICIPANTS: 5

TOTAL RATINGS: 57

Lumen (formerly CenturyLink) vs Qwest

Compare Lumen (formerly CenturyLink) versus Qwest for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 949 employees and customers of Lumen (formerly CenturyLink) and 5 employees and customers of Qwest.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

Qwest

Qwest's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Qwest.

1.5/5

Product Quality

N/A

1.5/5

Pricing

N/A

1.5/5

Customer Service

N/A

-77

NPS Score

10%	Promoters
3%	Passive
87%	Detractors

N/A

NPS Score

0%	Promoters
0%	Passive
0%	Detractors

Net Promoter Score
Winner by 77

See how Lumen (formerly CenturyLink) compares to its competitors

Cogent Communications

Earthlink

Good Technology

See how Qwest compares to its competitors

Working at Lumen (formerly CenturyLink) vs Working at Qwest

47 / 100

CEO Rating

Scott Benjamin

53 / 100

CEO Rating
Winner by 6%

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink) doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Qwest

Employees at Qwest rate their CEO, Scott Benjamin, 53/100. This score is 6% higher than the scores of Lumen (formerly CenturyLink) CEO, Jeffrey Storey.

CEO Score 47

CEO Score

CEO Score 53

Overall Culture 52

Overall Culture

Overall Culture 43

-49

eNPS

Gender Score 59

Gender Score

Gender Score N/A

Diversity Score 56

Diversity Score

Diversity Score N/A

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 38

Professional Dev. 43

Professional Dev.

Professional Dev. N/A

Overall Culture at Lumen (formerly CenturyLink) vs Qwest

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a 52/100, with HR and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

/ 100

Qwest

Employees at Qwest rate their Overall Culture a /100.

Lumen (formerly CenturyLink)52
Qwest

Employee Net Promoter Score at Lumen (formerly CenturyLink) vs Qwest

-49

eNPS

Lumen (formerly CenturyLink)

137 Promoters 19%

89 Passives 13%

488 Detractors 68%

Employee Net Promoter Score
Winner

Not enough ratings

Qwest

0 Promoters 0%

0 Passives 0%

0 Detractors 0%

Employee Net Promoter Score
Winner

Lumen (formerly CenturyLink)-49

Gender Score at Lumen (formerly CenturyLink) vs Qwest

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a 59/100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Qwest

Qwest doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Lumen (formerly CenturyLink)59

Diversity Score at Lumen (formerly CenturyLink) vs Qwest

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a 56/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Qwest

Qwest doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Lumen (formerly CenturyLink)56

Perk and Benefits Score at Lumen (formerly CenturyLink) vs Qwest

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

/ 100

Qwest

Employees at Qwest rate their Perk and Benefits Score a /100.

Lumen (formerly CenturyLink)53
Qwest

Professional Development Score at Lumen (formerly CenturyLink) vs Qwest

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a 43/100, with Customer Support and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Qwest

Qwest doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Lumen (formerly CenturyLink)43

Leadership Culture Ratings vs Qwest

Lumen (formerly CenturyLink)

49 / 100

Leadership Culture Ratings vs Qwest
Winner by 4%

Qwest

45 / 100

Lumen (formerly CenturyLink) rates % higher than Qwest on Leadership Culture Ratings vs Qwest Ratings based on looking at 2320 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Lumen (formerly CenturyLink)49
Qwest

Compensation Culture Ratings vs Qwest

Lumen (formerly CenturyLink)

53 / 100

Compensation Culture Ratings vs Qwest
Winner by 11%

Qwest

42 / 100

Lumen (formerly CenturyLink) rates % higher than Qwest on Compensation Culture Ratings vs Qwest Ratings based on looking at 1630 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

Lumen (formerly CenturyLink)53
Qwest

Team Culture Ratings vs Qwest

Lumen (formerly CenturyLink)

64 / 100

Team Culture Ratings vs Qwest
Winner by 23%

Qwest

41 / 100

Lumen (formerly CenturyLink) rates % higher than Qwest on Team Culture Ratings vs Qwest Ratings based on looking at 1414 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

Lumen (formerly CenturyLink)64
Qwest

Environment Culture Ratings vs Qwest

Lumen (formerly CenturyLink)

61 / 100

Environment Culture Ratings vs Qwest
Winner by 9%

Qwest

52 / 100

Lumen (formerly CenturyLink) rates % higher than Qwest on Environment Culture Ratings vs Qwest Ratings based on looking at 1433 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What % of the time are you bored at work?".

Lumen (formerly CenturyLink)60
Qwest

Sentiment Culture Ratings vs Qwest

Lumen (formerly CenturyLink)

44 / 100

Qwest

55 / 100

Lumen (formerly CenturyLink) rates % lower than Qwest on Sentiment Culture Ratings vs Qwest Ratings based on looking at 1734 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What's going wrong and how can it be improved?".

Lumen (formerly CenturyLink)44
Qwest