Lumen (formerly CenturyLink) Claimed Company

EMPLOYEE PARTICIPANTS: 958

TOTAL RATINGS: 10364

Summit Broadband

EMPLOYEE PARTICIPANTS: 7

TOTAL RATINGS: 84

Lumen (formerly CenturyLink) vs Summit Broadband

Compare Lumen (formerly CenturyLink) versus Summit Broadband for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 958 employees and customers of Lumen (formerly CenturyLink) and 7 employees and customers of Summit Broadband.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

Summit Broadband

Summit Broadband's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Summit Broadband.

1.5/5

Product Quality

2.1/5

1.5/5

Pricing

2.1/5

1.5/5

Customer Service

2/5

-78

NPS Score

9%	Promoters
4%	Passive
87%	Detractors

Net Promoter Score
Winner by 8

-86

NPS Score

7%	Promoters
0%	Passive
93%	Detractors

See how Lumen (formerly CenturyLink) compares to its competitors

Cogent Communications

Earthlink

Good Technology

See how Summit Broadband compares to its competitors

Comcast

Inteliquent

Telephone and Data Systems

Working at Lumen (formerly CenturyLink) vs Working at Summit Broadband

46 / 100

CEO Rating

Richard Pardy

60 / 100

CEO Rating
Winner by 14%

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink) doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Summit Broadband

Employees at Summit Broadband rate their CEO, Richard Pardy, 60/100. This score is 14% higher than the scores of Lumen (formerly CenturyLink) CEO, Jeffrey Storey.

CEO Score 46

CEO Score

CEO Score 60

Overall Culture 52

Overall Culture

Overall Culture 64

-49

eNPS

-20

Gender Score 58

Gender Score

Gender Score N/A

Diversity Score 56

Diversity Score

Diversity Score N/A

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 70

Professional Dev. 43

Professional Dev.

Professional Dev. 84

Overall Culture at Lumen (formerly CenturyLink) vs Summit Broadband

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a 52/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Summit Broadband

Employees at Summit Broadband rate their Overall Culture a /100.

Overall Culture
Winner by 12%

Lumen (formerly CenturyLink)52
Summit Broadband

Employee Net Promoter Score at Lumen (formerly CenturyLink) vs Summit Broadband

-49

eNPS

Lumen (formerly CenturyLink)

137 Promoters 19%

90 Passives 13%

493 Detractors 68%

-20

eNPS

Summit Broadband

2 Promoters 40%

0 Passives 0%

3 Detractors 60%

Employee Net Promoter Score
Winner by %

Lumen (formerly CenturyLink)-49
Summit Broadband

Gender Score at Lumen (formerly CenturyLink) vs Summit Broadband

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a 58/100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Summit Broadband

Summit Broadband doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Lumen (formerly CenturyLink)58

Diversity Score at Lumen (formerly CenturyLink) vs Summit Broadband

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a 56/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Summit Broadband

Summit Broadband doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Lumen (formerly CenturyLink)56

Perk and Benefits Score at Lumen (formerly CenturyLink) vs Summit Broadband

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Summit Broadband

Employees at Summit Broadband rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 17%

Lumen (formerly CenturyLink)53
Summit Broadband

Professional Development Score at Lumen (formerly CenturyLink) vs Summit Broadband

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a 43/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Summit Broadband

Employees at Summit Broadband rate their Professional Development Score a /100.

Professional Development Score
Winner by 41%

Lumen (formerly CenturyLink)42
Summit Broadband

Leadership Culture Ratings vs Summit Broadband

Lumen (formerly CenturyLink)

49 / 100

Summit Broadband

66 / 100

Lumen (formerly CenturyLink) rates % lower than Summit Broadband on Leadership Culture Ratings vs Summit Broadband Ratings based on looking at 2345 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Does your manager seem to care about you as a person?".

Lumen (formerly CenturyLink)49
Summit Broadband

Compensation Culture Ratings vs Summit Broadband

Lumen (formerly CenturyLink)

53 / 100

Summit Broadband

56 / 100

Lumen (formerly CenturyLink) rates % lower than Summit Broadband on Compensation Culture Ratings vs Summit Broadband Ratings based on looking at 1642 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Do you believe you're paid fairly?".

Lumen (formerly CenturyLink)53
Summit Broadband

Team Culture Ratings vs Summit Broadband

Lumen (formerly CenturyLink)

64 / 100

Team Culture Ratings vs Summit Broadband
Winner by 1%

Summit Broadband

63 / 100

Lumen (formerly CenturyLink) rates % higher than Summit Broadband on Team Culture Ratings vs Summit Broadband Ratings based on looking at 1430 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

Lumen (formerly CenturyLink)64
Summit Broadband

Environment Culture Ratings vs Summit Broadband

Lumen (formerly CenturyLink)

60 / 100

Summit Broadband

63 / 100

Lumen (formerly CenturyLink) rates % lower than Summit Broadband on Environment Culture Ratings vs Summit Broadband Ratings based on looking at 1447 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Is your work environment positive or negative?".

Lumen (formerly CenturyLink)60
Summit Broadband

Sentiment Culture Ratings vs Summit Broadband

Lumen (formerly CenturyLink)

44 / 100

Summit Broadband

57 / 100

Lumen (formerly CenturyLink) rates % lower than Summit Broadband on Sentiment Culture Ratings vs Summit Broadband Ratings based on looking at 1753 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What makes you most happy at work?".

Lumen (formerly CenturyLink)44
Summit Broadband