Lumen (formerly CenturyLink) Claimed Company

EMPLOYEE PARTICIPANTS: 949

TOTAL RATINGS: 10244

Synacor

EMPLOYEE PARTICIPANTS: 17

TOTAL RATINGS: 207

Lumen (formerly CenturyLink) vs Synacor

Compare Lumen (formerly CenturyLink) versus Synacor for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 949 employees and customers of Lumen (formerly CenturyLink) and 17 employees and customers of Synacor.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

Synacor

Synacor's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Synacor. Their current market cap is $87.37M.

1.5/5

Product Quality

2.2/5

1.5/5

Pricing

3/5

1.5/5

Customer Service

3.2/5

-77

NPS Score

10%	Promoters
3%	Passive
87%	Detractors

NPS Score

50%	Promoters
0%	Passive
50%	Detractors

Net Promoter Score
Winner by 77

See how Lumen (formerly CenturyLink) compares to its competitors

Cogent Communications

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Good Technology

See how Synacor compares to its competitors

Working at Lumen (formerly CenturyLink) vs Working at Synacor

47 / 100

CEO Rating

Himesh Bhise

74 / 100

CEO Rating
Winner by 27%

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink) doesn't have enough ratings to calculate the Team Culture Ratings.

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Synacor

Employees at Synacor rate their CEO, Himesh Bhise, 74/100. This score is 27% higher than the scores of Lumen (formerly CenturyLink) CEO, Jeffrey Storey. Employees in the Engineering department rate Himesh Bhise the highest.

CEO Score 47

CEO Score

CEO Score 74

Overall Culture 52

Overall Culture

Overall Culture 77

-49

eNPS

Gender Score 59

Gender Score

Gender Score 57

Diversity Score 56

Diversity Score

Diversity Score 74

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 81

Professional Dev. 43

Professional Dev.

Professional Dev. 52

Overall Culture at Lumen (formerly CenturyLink) vs Synacor

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a 52/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Synacor

Employees at Synacor rate their Overall Culture a /100, with Engineering as the department that rate their experience the highest.

Overall Culture
Winner by 25%

Lumen (formerly CenturyLink)52
Synacor

Employee Net Promoter Score at Lumen (formerly CenturyLink) vs Synacor

-49

eNPS

Lumen (formerly CenturyLink)

137 Promoters 19%

89 Passives 13%

488 Detractors 68%

eNPS

Synacor

3 Promoters 27%

6 Passives 55%

2 Detractors 18%

Employee Net Promoter Score
Winner by %

Lumen (formerly CenturyLink)-49
Synacor

Gender Score at Lumen (formerly CenturyLink) vs Synacor

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a 59/100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner by 2%

/ 100

Synacor

Employees at Synacor rate their Gender Score a /100.

Lumen (formerly CenturyLink)59
Synacor

Diversity Score at Lumen (formerly CenturyLink) vs Synacor

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a 56/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Synacor

Employees at Synacor rate their Diversity Score a /100.

Diversity Score
Winner by 18%

Lumen (formerly CenturyLink)56
Synacor

Perk and Benefits Score at Lumen (formerly CenturyLink) vs Synacor

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Synacor

Employees at Synacor rate their Perk and Benefits Score a /100, with Engineering as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 28%

Lumen (formerly CenturyLink)53
Synacor

Professional Development Score at Lumen (formerly CenturyLink) vs Synacor

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a 43/100, with Customer Support and Sales as the two departments that rate their experience the highest.

/ 100

Synacor

Employees at Synacor rate their Professional Development Score a /100.

Professional Development Score
Winner by 9%

Lumen (formerly CenturyLink)43
Synacor

Leadership Culture Ratings vs Synacor

Lumen (formerly CenturyLink)

49 / 100

Synacor

76 / 100

Lumen (formerly CenturyLink) rates % lower than Synacor on Leadership Culture Ratings vs Synacor Ratings based on looking at 2348 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "What do you like best about the leadership team?".

Lumen (formerly CenturyLink)49
Synacor

Compensation Culture Ratings vs Synacor

Lumen (formerly CenturyLink)

53 / 100

Synacor

75 / 100

Lumen (formerly CenturyLink) rates % lower than Synacor on Compensation Culture Ratings vs Synacor Ratings based on looking at 1657 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Lumen (formerly CenturyLink)53
Synacor

Team Culture Ratings vs Synacor

Lumen (formerly CenturyLink)

64 / 100

Synacor

80 / 100

Lumen (formerly CenturyLink) rates % lower than Synacor on Team Culture Ratings vs Synacor Ratings based on looking at 1440 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

Lumen (formerly CenturyLink)64
Synacor

Environment Culture Ratings vs Synacor

Lumen (formerly CenturyLink)

61 / 100

Synacor

82 / 100

Lumen (formerly CenturyLink) rates % lower than Synacor on Environment Culture Ratings vs Synacor Ratings based on looking at 1461 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What's the work pace at your company?".

Lumen (formerly CenturyLink)60
Synacor

Sentiment Culture Ratings vs Synacor

Lumen (formerly CenturyLink)

44 / 100

Synacor

75 / 100

Lumen (formerly CenturyLink) rates % lower than Synacor on Sentiment Culture Ratings vs Synacor Ratings based on looking at 1764 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How confident are you about the future success of your company?".

Lumen (formerly CenturyLink)44
Synacor