Nordstrom

EMPLOYEE PARTICIPANTS: 1426

TOTAL RATINGS: 12722

Ross Stores Claimed Company

EMPLOYEE PARTICIPANTS: 1592

TOTAL RATINGS: 12497

Nordstrom vs Ross Stores

Compare Nordstrom versus Ross Stores for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1426 employees and customers of Nordstrom and 1592 employees and customers of Ross Stores.

Nordstrom

Nordstrom's brand is ranked #97 in the list of Global Top 100 Brands, as rated by customers of Nordstrom. Their current market cap is $5.84B.

Ross Stores

Ross Stores's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ross Stores. Their current market cap is $35.03B.

3.8/5

Product Quality

3.4/5

3.6/5

Pricing

3.5/5

3.7/5

Customer Service

3.2/5

NPS Score

52%	Promoters
16%	Passive
32%	Detractors

Net Promoter Score
Winner by 12

NPS Score

46%	Promoters
16%	Passive
38%	Detractors

See how Nordstrom compares to its competitors

Working at Nordstrom vs Working at Ross Stores

68 / 100

CEO Rating
Winner by 10%

Barbara Rentler

58 / 100

CEO Rating

Nordstrom

Nordstrom doesn't have enough ratings to calculate the Team Culture Ratings.

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Ross Stores

Employees at Ross Stores rate their CEO, Barbara Rentler, 58/100. This score is 10% lower than the scores of Nordstrom's CEO, Erik Nordstrom. Employees in the Product and Sales departments rate Barbara Rentler the highest.

CEO Score 68

CEO Score

CEO Score 58

Overall Culture 66

Overall Culture

Overall Culture 62

-5

eNPS

-25

Gender Score 69

Gender Score

Gender Score 63

Diversity Score 69

Diversity Score

Diversity Score 64

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 51

Professional Dev. 52

Professional Dev.

Professional Dev. 59

Overall Culture at Nordstrom vs Ross Stores

/ 100

Nordstrom

Employees at Nordstrom rate their Overall Culture a 66/100, with Finance and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

/ 100

Ross Stores

Employees at Ross Stores rate their Overall Culture a /100, with Sales and Product as the two departments that rate their experience the highest.

Nordstrom66
Ross Stores62

Employee Net Promoter Score at Nordstrom vs Ross Stores

-5

eNPS

Nordstrom

426 Promoters 38%

215 Passives 19%

487 Detractors 43%

Employee Net Promoter Score
Winner by 20%

-25

eNPS

Ross Stores

359 Promoters 29%

217 Passives 17%

678 Detractors 54%

Nordstrom-6
Ross Stores-26

Gender Score at Nordstrom vs Ross Stores

/ 100

Nordstrom

Employees at Nordstrom rate their Gender Score a 69/100, with Engineering and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 6%

/ 100

Ross Stores

Employees at Ross Stores rate their Gender Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Nordstrom69
Ross Stores

Diversity Score at Nordstrom vs Ross Stores

/ 100

Nordstrom

Employees at Nordstrom rate their Diversity Score a 69/100, with Customer Support and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

/ 100

Ross Stores

Employees at Ross Stores rate their Diversity Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Nordstrom69
Ross Stores

Perk and Benefits Score at Nordstrom vs Ross Stores

/ 100

Nordstrom

Employees at Nordstrom rate their Perk and Benefits Score a 68/100, with Finance and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

/ 100

Ross Stores

Employees at Ross Stores rate their Perk and Benefits Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Nordstrom68
Ross Stores51

Professional Development Score at Nordstrom vs Ross Stores

/ 100

Nordstrom

Employees at Nordstrom rate their Professional Development Score a 52/100, with HR and Sales as the two departments that rate their experience the highest.

/ 100

Ross Stores

Employees at Ross Stores rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 7%

Nordstrom
Ross Stores59

Leadership Culture Ratings vs Ross Stores

Nordstrom

65 / 100

Leadership Culture Ratings vs Ross Stores
Winner by 5%

Ross Stores

60 / 100

Nordstrom rates % higher than Ross Stores on Leadership Culture Ratings vs Ross Stores Ratings based on looking at 5675 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do you approve of your CEOs management style?".

Nordstrom65
Ross Stores60

Compensation Culture Ratings vs Ross Stores

Nordstrom

64 / 100

Compensation Culture Ratings vs Ross Stores
Winner by 15%

Ross Stores

49 / 100

Nordstrom rates % higher than Ross Stores on Compensation Culture Ratings vs Ross Stores Ratings based on looking at 3821 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

Nordstrom64
Ross Stores49

Team Culture Ratings vs Ross Stores

Nordstrom

69 / 100

Team Culture Ratings vs Ross Stores
Winner by 3%

Ross Stores

66 / 100

Nordstrom rates % higher than Ross Stores on Team Culture Ratings vs Ross Stores Ratings based on looking at 3323 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

Nordstrom69
Ross Stores66

Environment Culture Ratings vs Ross Stores

Nordstrom rates % lower than Ross Stores on Environment Culture Ratings vs Ross Stores Ratings based on looking at 3197 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What is most positive about the culture and environment at your company?".

Nordstrom70
Ross Stores73

Sentiment Culture Ratings vs Ross Stores

Nordstrom

69 / 100

Sentiment Culture Ratings vs Ross Stores
Winner by 9%

Ross Stores

60 / 100

Nordstrom rates % higher than Ross Stores on Sentiment Culture Ratings vs Ross Stores Ratings based on looking at 4846 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "Are you typically excited about going to work each day?".

Nordstrom69
Ross Stores60