Nordstrom

EMPLOYEE PARTICIPANTS: 1404

TOTAL RATINGS: 12568

Ross Stores Claimed Company

EMPLOYEE PARTICIPANTS: 1552

TOTAL RATINGS: 12197

Nordstrom vs Ross Stores

Compare Nordstrom versus Ross Stores for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1404 employees and customers of Nordstrom and 1552 employees and customers of Ross Stores.

Nordstrom

Nordstrom's brand is ranked #97 in the list of Global Top 100 Brands, as rated by customers of Nordstrom. Their current market cap is $5.84B.

Ross Stores

Ross Stores's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ross Stores. Their current market cap is $35.03B.

3.8/5

Product Quality

3.4/5

3.6/5

Pricing

3.5/5

3.7/5

Customer Service

3.2/5

NPS Score

52%	Promoters
16%	Passive
32%	Detractors

Net Promoter Score
Winner by 12

NPS Score

46%	Promoters
16%	Passive
38%	Detractors

See how Nordstrom compares to its competitors

See how Ross Stores compares to its competitors

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Working at Nordstrom vs Working at Ross Stores

68 / 100

CEO Rating
Winner by 10%

Barbara Rentler

58 / 100

CEO Rating

Nordstrom

Nordstrom doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Ross Stores

Employees at Ross Stores rate their CEO, Barbara Rentler, 58/100. This score is 10% lower than the scores of Nordstrom's CEO, Erik Nordstrom. Employees in the Product and Sales departments rate Barbara Rentler the highest.

CEO Score 68

CEO Score

CEO Score 58

Overall Culture 66

Overall Culture

Overall Culture 62

-5

eNPS

-26

Gender Score 69

Gender Score

Gender Score 63

Diversity Score 69

Diversity Score

Diversity Score 64

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 51

Professional Dev. 53

Professional Dev.

Professional Dev. 61

Overall Culture at Nordstrom vs Ross Stores

/ 100

Nordstrom

Employees at Nordstrom rate their Overall Culture a 66/100, with Finance and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

/ 100

Ross Stores

Employees at Ross Stores rate their Overall Culture a /100, with Sales and Product as the two departments that rate their experience the highest.

Nordstrom66
Ross Stores62

Employee Net Promoter Score at Nordstrom vs Ross Stores

-5

eNPS

Nordstrom

417 Promoters 38%

212 Passives 19%

481 Detractors 43%

Employee Net Promoter Score
Winner by 21%

-26

eNPS

Ross Stores

347 Promoters 28%

214 Passives 18%

665 Detractors 54%

Nordstrom-6
Ross Stores

Gender Score at Nordstrom vs Ross Stores

/ 100

Nordstrom

Employees at Nordstrom rate their Gender Score a 69/100, with Engineering and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 6%

/ 100

Ross Stores

Employees at Ross Stores rate their Gender Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Nordstrom69
Ross Stores

Diversity Score at Nordstrom vs Ross Stores

/ 100

Nordstrom

Employees at Nordstrom rate their Diversity Score a 69/100, with Customer Support and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

/ 100

Ross Stores

Employees at Ross Stores rate their Diversity Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Nordstrom69
Ross Stores

Perk and Benefits Score at Nordstrom vs Ross Stores

/ 100

Nordstrom

Employees at Nordstrom rate their Perk and Benefits Score a 68/100, with Finance and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

/ 100

Ross Stores

Employees at Ross Stores rate their Perk and Benefits Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Nordstrom68
Ross Stores

Professional Development Score at Nordstrom vs Ross Stores

/ 100

Nordstrom

Employees at Nordstrom rate their Professional Development Score a 53/100, with HR and Sales as the two departments that rate their experience the highest.

/ 100

Ross Stores

Employees at Ross Stores rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 8%

Nordstrom53
Ross Stores61

Leadership Culture Ratings vs Ross Stores

Nordstrom

65 / 100

Leadership Culture Ratings vs Ross Stores
Winner by 5%

Ross Stores

60 / 100

Nordstrom rates % higher than Ross Stores on Leadership Culture Ratings vs Ross Stores Ratings based on looking at 5586 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Does Your Boss Hurt Your Company Culture?".

Nordstrom65
Ross Stores

Compensation Culture Ratings vs Ross Stores

Nordstrom

64 / 100

Compensation Culture Ratings vs Ross Stores
Winner by 15%

Ross Stores

49 / 100

Nordstrom rates % higher than Ross Stores on Compensation Culture Ratings vs Ross Stores Ratings based on looking at 3767 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Nordstrom64
Ross Stores

Team Culture Ratings vs Ross Stores

Nordstrom

69 / 100

Team Culture Ratings vs Ross Stores
Winner by 3%

Ross Stores

66 / 100

Nordstrom rates % higher than Ross Stores on Team Culture Ratings vs Ross Stores Ratings based on looking at 3279 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Do you look forward to interacting with your coworkers?".

Nordstrom69
Ross Stores

Environment Culture Ratings vs Ross Stores

Nordstrom rates % lower than Ross Stores on Environment Culture Ratings vs Ross Stores Ratings based on looking at 3155 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What's the work pace at your company?".

Nordstrom70
Ross Stores

Sentiment Culture Ratings vs Ross Stores

Nordstrom

69 / 100

Sentiment Culture Ratings vs Ross Stores
Winner by 9%

Ross Stores

60 / 100

Nordstrom rates % higher than Ross Stores on Sentiment Culture Ratings vs Ross Stores Ratings based on looking at 4759 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How confident are you about the future success of your company?".

Nordstrom69
Ross Stores60