20
NPS Score
VS
Nordstrom
- EMPLOYEE
PARTICIPANTS - 1415
- TOTAL
RATINGS
Ross Stores Claimed Company
- EMPLOYEE
PARTICIPANTS - 1579
- TOTAL
RATINGS
Nordstrom vs Ross Stores
Compare Nordstrom versus Ross Stores for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1415 employees and customers of Nordstrom and 1579 employees and customers of Ross Stores.
Nordstrom
Nordstrom's brand is ranked #97 in the list of Global Top 100 Brands, as rated by customers of Nordstrom. Their current market cap is $5.84B.
Ross Stores
Ross Stores's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ross Stores. Their current market cap is $35.03B.
3.8/5
Product Quality
3.4/5
3.6/5
Pricing
3.5/5
3.7/5
Customer Service
3.2/5
| 52% | Promoters |
|---|---|
| 16% | Passive |
| 32% | Detractors |
Net Promoter Score
Winner by 11
9
NPS Score
| 47% | Promoters |
|---|---|
| 15% | Passive |
| 38% | Detractors |
See how Nordstrom compares to its competitors
See how Ross Stores compares to its competitors
Working at Nordstrom vs Working at Ross Stores
68 / 100
CEO Rating
Winner by 10%
58 / 100
CEO Rating
Nordstrom
Nordstrom doesn't have enough ratings to calculate the Team Culture Ratings.
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Ross Stores
Employees at Ross Stores rate their CEO, Barbara Rentler, 58/100. This score is 10% lower than the scores of Nordstrom's CEO, Erik Nordstrom. Employees in the Product and Sales departments rate Barbara Rentler the highest.