
They're pretty much normal people. I honestly wish I knew them better but we don't really get to interact very much.
There are no salary increases, no incentives, no bonuses, a meager one week combined PTO/sick leave, and laughably bad healthcare benefits. As a direct result, employee turnover is extremely high. It's completely unsustainable but leadership is either mysteriously unaware or totally disengaged.
Compensation honestly needs a complete overhaul as it is totally inadequate when juxtaposed with most any other company out there. Give people raises, create an incentive structure, reward loyalty and hard work, get healthcare plans that actually cover things without a ridiculous high deductible.
They're really striving for a call center atmosphere instead of an IT company. A more laid back approach with better work life balance would really benefit. Embrace work-from-home. If the entire job can be done remotely, there's no need to force people to come into an office.
Approx. 95% of the problems could be resolved by totally revamping and improving compensation/benefits for all employees. It's completely fixable but if leadership is not willing to do that, the company deserves to go under. That's as honest as I can be about the current state of things.