Conduent Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
I love my immediate team, I don't like Conduent as a corporation.
Review from Customer Success Dept
again leadership is telling us to update our resumes and leave
Review from Customer Success Dept
Great place to work. This company helps to build the career.
Review from Customer Success Dept
What do you like best about the leadership team?
THEY GET TO KNOW YOU AS A INDIVIDUAL AND STRIVE TO GIVE US A OPPORTUNITY TO BE PROMOTED OUR SKILLS TO BE NOTICE TO HELP IMPROVE THE COMPANY AS A WHOLE
Review from Customer Success Dept
They regularly participate in and support our EIGs.
Review from Customer Success Dept
I don't have an opinion about the leadership team, but we should be paid a living wage. I am a single person, and the hourly wage is not enough to survive on in this economy. Conduent should raise wages for their employees to have a better standard of living. I have two work two jobs to survive.
Review from Customer Success Dept
Transparent communication; wholistic views and feedback
Review from Customer Success Dept
Good working environment,Issues will get resolved immediately
Review from Customer Success Dept
What does the leadership team need to get better at?
Treating employees as people rather than assets for productivity and for pleasing shareholders. Why is the 401(k) match so low and process so opaque? And salary increases for merit or cost of living seem so difficult to advocate for and disconnected from annual reviews.
Review from Customer Success Dept
Communication, and not telling my team to update their resumes and leave.
Review from Customer Success Dept
The company would do better by valuing their employees.
Review from Customer Success Dept
Better not to Include More forms for Attendance and tracker It's Waste of time. They Just Forcing what they need and not Providing what we need.
Review from Customer Success Dept
No one cares about the employee's health. The treatment is not equal, the manager only cares on the local employees, they have forgotten that expatriate also contributing well to the organizations.
Review from Customer Success Dept
What is the best part about your compensation package?
THE DISCOUNTS ON MOVIES TICKETS , CLOTHING AND ALOT OF THINGS PLUS BEING ABLE TO HAVE MY INPUTTO RETIREMENT MATCHED BY THE COMPANY
Review from Customer Success Dept
Healthcare, vision, rental, and med
Review from Customer Success Dept
Hike should be given every year
Review from Customer Success Dept
incentive, hr basic food coopon
Review from Customer Success Dept
The best part of the compensation package is unlimited vacation
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I have been an employee for almost 4 years and have received no increases, despite increases to cost of living and exceeding expectations every year in my employee reviews.
Review from Customer Success Dept
A living wage is expected. That should be how we are compensated. There needs to be a yearly raise system set up as well. It hurts morale when we have no incentive to continue to work here and we have not had a raise in almost 3 full years. I am sure the CEOs and stockholders are getting their bonus
Review from Customer Success Dept
Clarity on raise process, timeline, options. Annual cost of living increases across the board. Better 401(k) match and match throughout the year rather than after the year has passed at a random date in Q1. It should be embarrassing to provide 1% and then make employees wait 15 months to receive it.
Review from Customer Success Dept
A raise every year or some other form of compensation.
Review from Customer Success Dept
No Promotion or Decent Hike even after showing Dedication and Hard Work for 6 and Half Years. Other team members were promoted who came after Me. Is it fair? Where is No Discrimination Policy?
Review from Customer Success Dept
What are some of the best things about your team?
THAT WE LIKE TO BE A TEAM AND HELP EACH OTHER
Review from Customer Success Dept
My direct team is extremely supportive, and we work well together. We also know our manager has our backs, so we feel empowered to think outside the box and try new things.
Review from Customer Success Dept
People generally have a good attitude and are willing go above and beyond to do their jobs.
Review from Customer Success Dept
Collaborative and supportive communication. Sharing knowledge
Review from Customer Success Dept
Our passion for supporting our clients' missions and ability to help their communities; our distance from corporate Conduent in our day-to-day work.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Empathetic towards every Colleague and Me.
Review from Customer Success Dept
Moral is very low on my team since the new pay schedule was announced. My coworkers are great, but they are as disgruntled as I am.
Review from Customer Success Dept
Supervisors especially the home grown ones need to undergo a series of training in order to interact better with their subordinates and handle certain situations.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Professional development is seen as a strength and is of value. Plus, Conduent enables their employees access to free training to boost and enhance skills.
Review from Customer Success Dept
The cohesiveness as a team and communication is open.
Review from Customer Success Dept
Commitment to recognizing performance and deceloping talent
Review from Customer Success Dept
My direct team is very supportive and understanding.
Review from Customer Success Dept
My team is my second family.
Review from Customer Success Dept
What needs to change to make the company culture better?
Stop encouraging gossips across Teams and work for a more productive team by keeping Brainstorming sessions and Inclusivity should be there. No Biases should be there on behalf of Manager or Team Lead. Equal treatment for all.
Review from Customer Success Dept
for the state program, I wish we had more calls. We can be trained in other programs once a new training class is available
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
TO BE ABLE TO HELP CUSTOMER'S UNDERSTAND HOW EVERYTHING WORKS AND HOW TO RESOLVE THEIR ISSUES
Review from Customer Success Dept
Identifying areas of opportunity to improve my customer's efficiency and save them money
Review from Customer Success Dept
Feeling like I make a difference to our clients and wmplouees
Review from Customer Success Dept
Working with my team and getting to see the impact of what we support. Getting to work on impactful projects for the betterment of communities.
Review from Customer Success Dept
My colleagues and happy environment
Review from Customer Success Dept
What's going wrong and how can it be improved?
Pay. I sit at my desk and wish I had a living wage and didn't have to think about working my second job after getting off of this one. The financial hardship bleeds into my perception of this company and how it affects my economic life. I feel like the company doesn't care about me as an employee.
Review from Customer Success Dept
Our leadership is telling us to update our resumes and more or less telling us to go
Review from Customer Success Dept
They can be honest with employees. They could treat us with respect and not impose new or different job descriptions on a whim.
Review from Customer Success Dept
We need an equal treatment at the Conduent Malaysia. The working environment is toxic, everyone talked bad on the behind and act very smart in the front. Even, the team leader talks poorly on the behind of the manager. The manager said "The decision is mine to made, because I am the manage".
Review from Customer Success Dept
Provide Good Team Leaders Who understands both company and workers needs.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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