Nextiva – Used to be a phenomenal company when I joined a long while ago. Now, it's just senior execs with logos who do little beyond delegation. There's only leadership-speak and no action. Very little empathy towards people putting in the work. No logos on your resume? You might as well quit the job.
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Dieses Unternehmen nimmt Feedback von überprüften Mitarbeitern entgegen
Used to be a phenomenal company when I joined a long while ago. Now, it's just senior execs with logos who do little beyond delegation. There's only leadership-speak and no action. Very little empathy towards people putting in the work. No logos on your resume? You might as well quit the job.
Was sind einige der besten Dinge an Ihrem Team?
Smart, nimble, up-to-date, forgiving, and supportive.
Was gefällt dir am besten am Führungsteam?
Forward-looking, brand and product-driven, attirbution-focused
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
My manager and the positive environment my immediate team creates.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
There's little respect for folks outside of product and brand marketing. Compensations are also almost double even if the folks have the same work ex.
Was läuft falsch und wie kann es verbessert werden?
If senior execs can see below their level and empathize with their reports around the world, that'd go a long way. There's a leaky bucket with employee retention and no one is even noticing until someone's final notice comes in.