Nextiva CS Rep Employee Reviews
Briefly describe your overall experience at your company
It’s been amazing so far. I love my team, my job and I think there’s a good future for
Review from Customer Support Dept
Overall, Nextiva has been a great move for me personally and professionally. I am very happy here.
Review from Customer Support Dept
What do you like best about the leadership team?
They know their technology. They’re not just managers/corporate suit
Review from Customer Support Dept
The leadership are really forward thinking; they have a clear picture of where they want the company to be in the future, and they’ve got a plan to get there. They have done a
Review from Customer Support Dept
I am a team manager so I spend some time with the leadership team and I like that they are open to new ideas and improving the way things work. They?
Review from Customer Support Dept
They are passionate about their jobs.
Review from Customer Support Dept
They look to understand and support v.s. Direct and blame. Great leadership approach.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Nextiva yet.
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What is the best part about your compensation package?
I like the health benefits package. I have much better cover than I?
Review from Customer Support Dept
It’s tied to my work so I have control over what I
Review from Customer Support Dept
It was a good step up from my salary at my old job.
Review from Customer Support Dept
I think it’s fair based on my exper
Review from Customer Support Dept
We get good health benefits.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Nextiva yet.
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What are some of the best things about your team?
I’m new so I don’t know them that well
Review from Customer Support Dept
It’s small and everyone knows each other. We get lunch eve
Review from Customer Support Dept
They challenge me, make me want to get better. It's a good, healthy competition.
Review from Customer Support Dept
I work in customer service so my team is really positive, supportive and friendly. It makes for a great work environment. If ever I need help or anything really, there?
Review from Customer Support Dept
I don’t know about other teams but ours is really tight knit. We work a lot so we have g
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Nextiva yet.
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What is most positive about the culture and environment at your company?
It’s always evolving. It’s a young company and it’s growing fast so the culture isn’t static and the leaders are looking to improve it and
Review from Customer Support Dept
Nextiva seems to be very committed to excellence and I like that about the company. I like to do things the right way and thoroughly and so it’s important to me th
Review from Customer Support Dept
There’s a great energy about the office. People are excited about the business and their jobs. It makes work interesting and more fun to
Review from Customer Support Dept
We work really hard but we also have a good time. There are lots of social events and people are very welcoming.
Review from Customer Support Dept
The customer focus is awesome. I really like that we’re doing the right thing and always making things better for our most
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Nextiva yet.
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What did you like most about the interview process?
Meeting my manager was key. I knew from that moment that I would take the job.
Review from Customer Support Dept
I got to meet a few different people in the business and I actually learnt a lot even before starting. It was a good sneak peek into Nextiva.
Review from Customer Support Dept
It was really easy and I knew I was a good fit for the role right from the start. There were no smoke and mirrors, they were honest and direct which meant I knew I was in the running.
Review from Customer Support Dept
Nothing stood out to me. It was a normal interview process.
Review from Customer Support Dept
It was a while ago but the impression I got was that the people interviewing me cared about doing a good job and getting the right people into the business. They were passionate. It made me want to be a part of it all.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Nextiva yet.
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What makes you most happy at work?
I like to collaborate and work with smart people. It makes me very happy and I feel like I’m making
Review from Customer Support Dept
Variety and challenges. I love it!
Review from Customer Support Dept
I am most happy at work when I have good projects going on. I don’t do well with monotonous tasks and like to be busy with a variety of different types of
Review from Customer Support Dept
Being surrounded by amazing colleagues!
Review from Customer Support Dept
I like having problems to solve. That keeps things interesting and makes me happy.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Nextiva yet.
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What do you like best about your company?
I think it’s a good time to be in tech and Nextiva is a good fit for me at this particular point in my career. I’m getting a lot from my experience h
Review from Customer Support Dept
Nextiva is a secure and solid business in a growing market. I really like that I know I have job security here.
Review from Customer Support Dept
I get a lot of satisfaction out of working on this type of technology. It’s cutting edge, we learn as we go, it’s really a unique experie
Review from Customer Support Dept
There’s a number of growth paths within the business so I’m not stuck within my current departm
Review from Customer Support Dept
It’s always interesting and changing. Never a dull momen
Review from Customer Support Dept
What would you most like to see improved at your company?
More visibility over what drives promotions. There’s little performance review structure so it’s not clear to all levels why one person is promoted over anot
Review from Customer Support Dept
I would like some additional training programs so I can upskill and improve my own contribution to the business.
Review from Customer Support Dept
I would like more structured and regular performance reviews. That way I would know what I need to work on to get to the next level.
Review from Customer Support Dept
I’m not aware of anything at this stage. It’s probably too early to
Review from Customer Support Dept
I think one area of improvement would be around processes. As a fast growing and changing company, it’s hard to move towards more structure but it is important to create a solid experience for customers. We need some more structure her
Review from Customer Support Dept