Nextiva Angeforderte Firma
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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I haven't had a great experience. The work/life balance is off, there can be professional disrespect and contributions, thoughts and ideas can be overlooked if they don't tie in with what an executive thinks or wants to support.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
There are good people who try to make the environment better by suggesting things to lighten the daily stress.
Was läuft falsch und wie kann es verbessert werden?
I'd like the autonomy and latitude to provide support, per what the business needs, not what my executive leader's OKRs say.
Was sind einige der besten Dinge an Ihrem Team?
My overall team is funny and light hearted. For the most part we are all similar ages and pretty much at the same career levels.
Was braucht das Führungsteam, um besser zu werden?
Sharing the needs of the business, touting the wins and creating inspiration through the losses. They need to have a different perspective in viewing Nextiva's workforce. This is an entirely different company than it was 18 months ago.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
At my level and per the market today, having bonus as apart of the total comp package is the baseline. Having minimum competitive pay, no bonus and working over 40 hours per week does not make one feel engaged.
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