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Budgets are the only thing that matter. Money isn't spent to fix things, buy needed supplies, or on proper staffing. More focus on the guest and less on the numbers. There has to be a balance and it's only lopsided
Was braucht das Führungsteam, um besser zu werden?
Over the last couple of years, the company seems to have drifted more towards saving money than actually taking care of the guest experience. Managers need to get back to direct guest interactions vs how often bread comes out of the oven and how many hours need to be cut off the floor to meet labor
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