The Cheesecake Factory Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
There aren't any Leadership reviews of The Cheesecake Factory yet.
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What does the leadership team need to get better at?
The Cheesecake Factory allows a double standard to reign within their restaurants. The management continually shows favoritism with certain employees, while they are condescending to those who are actually assets to the company. Because of this, they will never be as successful as they could be.
Review from Customer Success Dept
Accepting everyone for who they are
Review from Customer Success Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of The Cheesecake Factory yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
No option for growth, even though the desire is there
Review from Customer Success Dept
They allow the star baker to take personal calls at work, while forcing others to pick up her slack.
Review from Customer Success Dept
Treat me the same as they treat their own race
Review from Customer Success Dept
What are some of the best things about your team?
Friendly, outgoing, personable, relatable, hard working
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of The Cheesecake Factory yet.
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What is most positive about the culture and environment at your company?
There aren't any Environment reviews of The Cheesecake Factory yet.
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What needs to change to make the company culture better?
There aren't any Environment reviews of The Cheesecake Factory yet.
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What did you like most about the interview process?
It was up front about details
Review from Customer Success Dept
What they have to offer
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of The Cheesecake Factory yet.
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What makes you most happy at work?
There aren't any Outlook reviews of The Cheesecake Factory yet.
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What's going wrong and how can it be improved?
There aren't any Outlook reviews of The Cheesecake Factory yet.
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What do you like best about your company?
The food and atmosphere that it is in
Review from Customer Success Dept
What would you most like to see improved at your company?
Better equipment and more workers
Review from Customer Success Dept