The Cheesecake Factory Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
It's great place to work at and good place to enjoy good food and good people
Review from Customer Success Dept
Bad, They don't care about you. The dollar is the most they care about.
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
I am waitiing for orentation, to make this choice.
Review from Customer Success Dept
The communication is on point and everyone is willing to help to get all tasks completed
Review from Customer Success Dept
It's great to being people who cares
Review from Customer Success Dept
i need a team that helps
Review from Customer Success Dept
What does the leadership team need to get better at?
The Cheesecake Factory allows a double standard to reign within their restaurants. The management continually shows favoritism with certain employees, while they are condescending to those who are actually assets to the company. Because of this, they will never be as successful as they could be.
Review from Customer Success Dept
Accepting everyone for who they are
Review from Customer Success Dept
Being consistent. There has been no PM staff alignment in at least 6months. 4 of our restaurant managers have left the company/our restaurant in just the last 3/4months. Tells you something about our General Manager. Lack of knowledge lays behind majority of these Manager swipe cards at the moment.
Review from Customer Success Dept
Everything needs to focus more on employees needs
Review from Customer Success Dept
What is the best part about your compensation package?
Having prophitable employment in 2022.
Review from Customer Success Dept
The knowledge of it is amazing and downright on point
Review from Customer Success Dept
the financial hook up i get
Review from Customer Success Dept
It's great and wonderful To be part of the team
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Company didn't pay vacation time when left company
Review from Customer Success Dept
Pay us a living wage!
Review from Customer Success Dept
No option for growth, even though the desire is there
Review from Customer Success Dept
They allow the star baker to take personal calls at work, while forcing others to pick up her slack.
Review from Customer Success Dept
Treat me the same as they treat their own race
Review from Customer Success Dept
What are some of the best things about your team?
The workers work hard and are truly dedicated
Review from Customer Success Dept
That we all work together
Review from Customer Success Dept
Communication, mindfulness and speed and also the willingness to reach out to others
Review from Customer Success Dept
The conversation and communication skills to each other
Review from Customer Success Dept
Friendly, outgoing, personable, relatable, hard working
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Communication between employees management more between front house and backhouse
Review from Customer Success Dept
Team work. Our veterans who have worked for the restaurant for 10+ years are really bad at it. They work only for themselves and it’s tolerated by management when mentioned. The standards for hiring team Members has dropped through Covid and it definitely show
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The most diverse place of employment
Review from Customer Success Dept
Everyone stays with a smile and has their game face on at all times
Review from Customer Success Dept
its a great corporation and i hope to join
Review from Customer Success Dept
It's great place and good attitudes with each other
Review from Customer Success Dept
What needs to change to make the company culture better?
Secret cameras on team members so you can believe what is really going on in our restaurant.
Review from Customer Success Dept
What did you like most about the interview process?
It was fair and easy
Review from Customer Success Dept
the boss telling me what to look for
Review from Customer Success Dept
Nothing, what's special about it?
Review from Customer Success Dept
How the manager was willing to work with me and actually made me wanna start the next day to see how great things will turn out
Review from Customer Success Dept
Asked about the confidence in yourself
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of The Cheesecake Factory yet.
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What makes you most happy at work?
Being, and learning new things
Review from Customer Success Dept
Getting things done and seeing that the customers are fully satisfied with the food and the experience of being there
Review from Customer Success Dept
team members that are willing to help
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of The Cheesecake Factory yet.
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What do you like best about your company?
The food and atmosphere that it is in
Review from Customer Success Dept
What would you most like to see improved at your company?
Better equipment and more workers
Review from Customer Success Dept