The Cheesecake Factory Operations Manager Employee Reviews | Comparably
The Cheesecake Factory Claimed Company
Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests. read more
EMPLOYEE
PARTICIPANTS
1136
TOTAL
RATINGS
9285
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The Cheesecake Factory Operations Manager Employee Reviews

Briefly describe your overall experience at your company

I have fun while working.

Review from Operations Dept

What do you like best about the leadership team?

Leadership Reviews

They are like family and always take good care of me

Review from Operations Dept

We are like a family, we treat each other as how it should be with respect and loyalty

Review from Operations Dept

They are genuinely concerned with our well being.

Review from Operations Dept

Always working together. Very supportive.

Review from Operations Dept

They all have worked their way up through the company. No one was hired off the street to do what they are doing now.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

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What is the best part about your compensation package?

Compensation Reviews

Benefits are great, but a little expensive especially for servers

Review from Operations Dept

Cheaper insurance than other companies

Review from Operations Dept

Excellent benefits. Multiple incentives offered and extra benefits.

Review from Operations Dept

Health insurance is very good

Review from Operations Dept

Its reasonable and fare since they pay my vacations hours and sick leave. It also includes maternity leave

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

4% match on 401k? Really?

Review from Operations Dept

We were paid less and did alot more work the expectations were unfairly high

Review from Operations Dept

Low wage, need a higher starting wages. And more affordable health care options.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

We are like a family.

Review from Operations Dept

More accountability same expectations for entire team

Review from Operations Dept

Supporting each other by learning more than just one station for that when we are in a busy time we can all help esch other. NO is not an answer btw us

Review from Operations Dept

The pool of potential staff has changed dramatically in the last 10 years, mostly because of E verify. Nobody wants to work, but everybody wants to get paid.

Review from Operations Dept

Everyone has each other's back

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Everyone is stressed and unappreciated. They are like pows

Review from Operations Dept

Learn to be more independent, they cannot do simple tasks themselves

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Feedback and recognition. The sense of teamwork and team

Review from Operations Dept

Cheesecake Factory is all about teamwork and helping each other out to ensure our guests have the very best dining experience!

Review from Operations Dept

Staff meetings, 6 months reviews, shoutouts to the employee of the month with compensations or also to those that had achieve a goal that meet the espectations of the company,etc

Review from Operations Dept

Too much work and we are constantly understaffed.

Review from Operations Dept

Fast paced challenging teamwork encouraged

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

Stop doing more with less. Value associates it's not easy to work at cheesecake

Review from Operations Dept

Stop cutting hourly budget and allow us the pay what people deserve

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

The people I work with.

Review from Operations Dept

Environment of the store makes me happy.

Review from Operations Dept

To actually cook and not just disfrosting or reheating, we cook and have fun while we do. following recepies and plating beautifully makes me happy.

Review from Operations Dept

Clocking out from a hectic shift.

Review from Operations Dept

Taking care of guest making beautiful food

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Over worked and understaffed on a daily basis

Review from Operations Dept

We used to be the leader in the industry in every category. We paid the best. We staffed for success. Now it's all about hitting numbers for shareholders instead of driving sales and delivering a great experience to the guests. We are expected to do so much more, with so much less.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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