Have more qualified people conduct the interview.
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They have low morale because they are overworked and underpayed. Value your employees and that may change.
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Bring in fresh minds to help lead their stores. They have to many old timers who dont want to evolve and lead in a non profressive way.
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Professinalism, communication, and accountability. They hold no standard for the people running their stores and it is absolutely disgusting. They allow employees to be over worked and set ip for failure.
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The company needs an overhaul. They need to get rid of the store leaders and upper management who are just coasting everyday. Morale is so bad at store because people are overworked. That needs to get fixed asap.
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Any person who has done a night crew job will kmow what I mean. They work you six days a week and barely lay you over minimum wage to do the work of about 15 people. They mask it by having people get crazy amounts of OT to comoensate for the very low low pay that you get.
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