Fry's Food Employee Reviews | Comparably
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EMPLOYEE
PARTICIPANTS
240
TOTAL
RATINGS
1929

Fry's Food Employee Reviews

Out of 154 Fry's Food employee reviews, 45% were positive. The remaining 55% were constructive reviews with the goal of helping Fry's Food improve their work culture. The Sales team, with 43% positive reviews, reports the best experience at Fry's Food compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 71% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

they work themselves to the bone

They help right away and are calm

Employees communicate well which made work easier

They listen to the employees.

So far so good for me

What does the leadership team need to get better at?

Leadership Reviews

Everything they were the worst job uve had and store wasnt ran up to frys expectations and training

Communication and synergy among the leadership team.

There is a lack of morale and support to associates at the workplace which brings down all workers mentality and happiness. It would help to have more support and boost in morale

Being more aware of job responsibilities.

They need to communicate better

What is the best part about your compensation package?

Compensation Reviews

Cobra, Medical, and Dental and Vision

The union is something I'm not used to but it's a great benefit

I can't complain good it's not bad

Cheap medical and its pretty good coverage

Review from Sales Dept

Company has a good Healthcare System.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel as if the work I have put into the company has been overlooked. I feel as if I am passed over for what I have done and it is demoralizing. Even a small boost in pay or more hours would make the job sufficient.

Any person who has done a night crew job will kmow what I mean. They work you six days a week and barely lay you over minimum wage to do the work of about 15 people. They mask it by having people get crazy amounts of OT to comoensate for the very low low pay that you get.

For the work we do we are terribly underpaid 90% of the work is done by Night Crew without night crew there would be no day crew

store mgrs. That are honest and have values

Review from Customer Support Dept

I think we should make slightly more than minimum wage

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

The best thing about my team does it demand the work to be done

I feel as if my coworkers and I can come to an understanding to where we are on the same side and dealing with the same struggles in life and in the workplace.

I dont have too much to say about them

They're awesome & we work well together

I feel happy and excited when I come into work and can interact with my fellow associates - they've made working at my store wonderful. I feel welcomed and that I can openly talk to them about any personal issues; there is no judgement when I interact with them.

What do your coworkers need to improve and how could you work together better?

Team Reviews

They could stop with the constant talking about eachother behind their backs

I'm not sure about the schedule

A lot of them are not being trained properly

Work as a team so we can do better

Finding people that actually do there jobs , work hard and pay attention to customers , dosent give attitude , dosent take multiple breaks , dosent leave early , is friendly , dosent target certain employees , if they get in trouble accept they got in trouble cause of what they did and work as ateam

What is most positive about the culture and environment at your company?

Environment Reviews

The coworkers are the most positive element at work.

The people are really nice

The customers make everything worth jt

very diverse, everyone that works here is respectful toward all people that come to fry's.

We are all happy and try to use that to impact customers who come in with very stringent budgets and bad tempers...its rare for a customer to leave without a smile

What needs to change to make the company culture better?

Environment Reviews

Listen to the needs of the associates They are the heart and soul of the company

Review from Customer Support Dept

Hire managers and store leaders who actually know how to do their job along with lowering their unrealistic standards and to quit micromanaging

Manager needs to help others on time as needed

Accountability. Structure. A game plan.

Bring in fresh minds to help lead their stores. They have to many old timers who dont want to evolve and lead in a non profressive way.

What did you like most about the interview process?

Interviews Reviews

When I applied, I was interviewed by someone from HR Not sure what the process is, but it looks like they hired just about anybody now

Review from Customer Support Dept

Process is easy and prompt

All the managers were very kind and thoughtful.

It was calm, fast, and to the point. Hiring was a fast process as well

The fact that everything was explained

What would you improve about your company's interview process?

Interviews Reviews

More open interviews along with managers who know how to properly give an interview

It's okay watch a lot of videos learning

Breathing is necessary. Besides that they don't vet or take the time to know the job candidate.

Have more qualified people conduct the interview.

Ask questions about there experience in retail

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

I enjoy most coworkers and my area manager is very pleasant ti wirk with.

My Paycheck makes me happy

Not having to be there any more...

Review from Sales Dept

That I can work at my moderate to fast pace.

The environment is welcoming & worth it

What's going wrong and how can it be improved?

Outlook Reviews

There is lack of communication between leaders, unrealistic expectations, and false promises.

I'm trying to take care of my health and management keeps on writing me up

Management is not standing with their associates when issues arise or make associates feel alienated. I personally feel backed into a corner with no help or care for understanding my situation when there is so much going on that I am unable to do most of my work efficiently.

Dirty and disorganized stores. Understaffed.

The company needs an overhaul. They need to get rid of the store leaders and upper management who are just coasting everyday. Morale is so bad at store because people are overworked. That needs to get fixed asap.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Fry's Food yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Fry's Food yet.
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