
3M products are best in class, but IT leadership is mediocre
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In IT, leadership needs to be knowledgeable about technical leadership and vision
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Middle Managers in IT are old hold-over employees who know little about their jobs, roles or IT leadership and vision.
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Much of the IT Services work is outsourced to India, Phillipines and these same people are brought from overseas to do the work in house at Maplewood MN office.
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80% of the IT work is performed by contractors and outsourced teams from India, Phillipines who have little stake in success of 3M, and US based contractors have high turn-over because of poor leadership and careless culture
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