Aetna Outlook Employee Reviews | Comparably
Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna. leer más
EMPLEADOS
PARTICIPANTES
466
Calificaciones
totales
3745

Aetna Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Interacting with the members. They make my day every day.

Revisión Review del Departamento de Customer Success · Publicado hace un mes

Having the support of my managers and coworkers. While I don't really know any of them, as in we have never met in person, I feel like they have my back at work.

Revisión Publicado hace un mes

Being able to actually people with their health insurance and any issue that arise.

Revisión Publicado hace 5 meses

Helping my members, hearing their stories and making sure I can advocate for them. I love being able to work really hard for a member and in the end, getting their issue resolved.

Revisión Publicado hace 2 años

helping our members to get the best healthcare service

Revisión Publicado hace 2 años

I love to help people solve their problems and educate them on what the company has to offer.

Revisión Publicado hace 3 años

The pay & Flexibility in taking PTO

Revisión Publicado hace 4 años

for being motivated everyday and because of my family and co worker.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Working from home, benefits, talking to my regular providers that call, and most importantly helping people obtain the services they need.

Revisión Publicado hace 4 años

Pay time off and my hours

Revisión Publicado hace 4 años

10-15 years before I retire.

Revisión Publicado hace 4 años

Learning and implementing new things

Revisión Publicado hace 5 años

Seeing us work as a team.

Revisión Publicado hace 5 años

Flexible work schedule and decent salary

Revisión Review del Departamento de Finanzas · Publicado hace 5 años

The fact that I work from home.

Revisión Publicado hace 5 años

Assisting people with there needs.

Revisión Publicado hace 5 años

Great manager and exciting innovation in our work. Valued for my expertise

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

The people I work with

Revisión Review del Departamento de Finanzas · Publicado hace 6 años

Knowing I'm getting paid and solving problems.

Revisión Publicado hace 6 años

The flexibility and vacation time allotted

Revisión Publicado hace 5 años

¿Qué está mal y cómo se puede mejorar?

Nothing is going wrong at work currently.

Revisión Review del Departamento de Customer Success · Publicado hace un mes

Super busy! Adding more agents to answer calls would help. But getting them the correct training first would help EVERYONE

Revisión Publicado hace 3 años

training...expectations with the type of training given

Revisión Publicado hace 4 años

There is no way to improve this company.

Revisión Publicado hace 4 años

Teams are Understaff, overworked, underpaid.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

The core services are not trusted

Revisión Publicado hace 5 años

Be nice to members and stip treating them like a paycheck.

Revisión Publicado hace 5 años

Management needs to change. Supervisors need to be cleaned out and exchanged for kind, knowledgeable, experienced and caring supervisors.

Revisión Publicado hace 5 años

Cleaning house from top to bottom amd replacing with good, honest and credible employees.

Revisión Publicado hace 5 años

There would have to be a Management sweep from top down.

Revisión Publicado hace 5 años

They need to get it together. case loads are outrageous because people are tired of being treated horribly

Revisión Publicado hace 5 años

Productive quotas for nurses does not take into account all you do. We are not robots

Revisión Publicado hace 5 años

At the time I was a permanent employee, the complaints were constant and outspoken. It was on a daily basis. Stop the complaints first off. Then use that pent up energy for constructive criticism and improvement if there is a problem related to the work process.

Revisión Review del Departamento de Administración · Publicado hace 6 años

Company mission and overtly stated values do not align with the treatment of their internal workforce.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 7 años

Environment around management is toxic in my department to where I would rather stay home

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

seize the means of production

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Do more to boost moral and recognize achievements

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

Focus should be on satisfying customers and hiring competent staff instead of employing family and friends who aren't as qualified

Revisión Review del Departamento de Operaciones · Publicado hace 8 años

better service to customers and employees

Revisión Publicado hace 8 años

Too many system errors , turnovet rate too high

Revisión Publicado hace 2 años

¿Qué es lo que más te gusta de tu empresa?

The work we do to help members take care of themselves and educate them on their healthcare.

Revisión Review del Departamento de Customer Success · Publicado hace un mes

Being able to work alone and do it well

Revisión Publicado hace 9 años

They treat their employees great.

Revisión Publicado hace 9 años

Large company benefits (comfort, no worry about whether company tanks)

Revisión Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

I would like to see them increase our hourly pay to be more reflective of what the company is earning every year.

Revisión Review del Departamento de Customer Success · Publicado hace un mes

Keeping my equipment stocked

Revisión Publicado hace 9 años

Pay, healthcare

Revisión Publicado hace 9 años

Review Sentiment at Aetna

43
43%
57
57%

About Aetna's Outlook

D+
60/100

Where This Score Ranks Aetna's Outlook

BOTTOM
25%

In the Bottom 25% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Hartford, CT

5th

5th place versus 5 competitors rated on Comparably

Aetna's Outlook is scored a D+ by 681 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Aetna's Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to Aetna's overall culture sentiment. Use the filters below to understand Aetna employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Department - IT
    +30%
  • Department - Finance
    +29%
  • Experience - Entry Level
    +29%

Rate Outlook the Lowest

  • Ethnicity - Other
    -25%
  • Department - Admin
    -14%
  • Tenure - Less than 1 Year
    -4%

How Aetna's Outlook Score is Calculated

FILTER RATINGS BY

Results from 422 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

65
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico14%
Bueno28%
Neutral33%
Malo17%
Terrible8%
How do your customers perceive your company?
AnswerPercent
55%
No45%
Are you typically excited about going to work each day?
×
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