Aetna Leadership Employee Reviews | Comparably
Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna. read more
EMPLOYEE
PARTICIPANTS
465
TOTAL
RATINGS
3744

Aetna Leadership Employee Reviews

What do you like best about the leadership team?

They are supportive of higher education and pushing you to better yourself and pursue other opportunities.

Review from Customer Success Dept · Posted 13 days ago

They are very supportive of my higher education goals and continue to push me to learn new skills while allowing me time in my day to do so.

Posted 13 days ago

Helpful, friendly, and great communication

their openness and they are very communicative

They are a great leadership team

My direct supervisor is an ideal and fair person. Upper management could be a lot better and present. Not just for meetings.

I love tgat trust me to do my job, without micromanaging, while still being super supportive.

Review from Marketing Dept

The training is excellent. The leadership team recognized the importance of knowledge and always go above and beyond in order to educate its employees.

Excellent communication regarding the direction of the organization

My boss actually knows what it takes to complete our tasks

Review from Customer Support Dept

LEADERSHIP ACTIVELY PARTICIPATE IN TEAM MEETINGS AND ARE ALWAYS AVAILABLE; GREAT COMMUNICATORS

Review from Customer Success Dept

Very positive, demanding but not overwhelming

Review from Finance Dept

Overall decent. Not great at sharing the direction company is going in, but they are making positive efforts.

I like everything about it.

Open to oppurtunities , people can grow up the ladder if they work hard and smart

They care about their colleagues

Transparency, positive focus, and clear dedication to the company.

Quick response to important information

Very caring and makes it enjoyable to work for them!

they respond sometimes and give halfway good answers

What does the leadership team need to get better at?

communication and applying the same to colleagues as they make us do to customers

Start caring about their employees.

Actually make the job enjoyable and hire more people to lessen the work load.

Communication and not micromanaging .

care your people and no multi million compensations for self!

Need to better staff and distribute case load more manageable

Review from Customer Success Dept

Not discriminating or playing favorites. We are no lomger in high school. Also, my supervisor needs to grow up and actually listen to what the team is telling her. She will lose every employee under her if she's not replaced.

Consistency. my caseload was impossible to keep up with and kept changing

Bring proactive and not reactive and taking pride and responsibility in their job and not just passing it off to someone else to figure out. Be open to change

Aetna had a good work-life-balance with CVS now employees are working non-stop with low pay raises and bonuses.

Integrity number one. Shadow of the leader is a concept that they cannot comprehend.

Having a soul and appreciating the work that people do

Everything. They need to clean house and actually bring good, honest management in. My direct supervisor needs to be demoted. She plys favorites, is condescending and acts like shes in highschool.. Very petty work environment to say the least.

My supervisor needs to be demoted. Shes horrible, selfish and petty. They need to clean house from too to bottom and bring in pwople who are honest and care. Right now this company is full of greedy money hungry employees.

Please check your leader competency from what they have done not from what they presented .. its mean nothing

Everything, rhey nevee listen to people that work for them.

Communication and transparency. Promoting within. Inclusion. Etc.

Setting reasonable goals, and compensating for achievment

They need to do better at less micromanaging, and helps ng with the processing aspect. And taking ideas that could help production improve.

Open and transparent communication with open feedback

BOTTOM
30%

Leadership Scores are rated in the Bottom 30% of similar size companies on Comparably

Rated Aetna Leadership the Highest

  • Department - IT
    +23%
  • Tenure - Over 10 Years
    +23%
  • Experience - Entry Level
    +22%

Rated Aetna Leadership the Lowest

  • Ethnicity - Other
    -13%
  • Tenure - Less than 1 Year
    -10%
  • Department - Engineering
    -7%
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