Aetna Competitors | Comparably
Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna. read more
EMPLOYEE
PARTICIPANTS
456
TOTAL
RATINGS
3642

Aetna Competitors

Aetna competitors include Aflac, Humana, UnitedHealth Group, Elevance Health and Molina Healthcare. Aetna ranks 5th in CEO Score on Comparably vs its competitors. See below how Aetna compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
5th
Gender Rank
6th
Diversity Rank
6th
Product Quality
6th
NPS Rank
6th
Pricing Rank
6th
Customer Service
6th

Aetna Competitors at a Glance

Product Quality Score Comparison

Aetna Ranks 6th in Product Quality Score

953 Customers rate Aetna's Product Quality Score a 1.6/5, which ranks it 6th against its competitors, below Elevance Health.

  1. 1st
    Humana
    3.3 / 5
  2. 2nd
    UnitedHealth Group
    2.9 / 5
  3. 3rd
    Molina Healthcare
    2.9 / 5
  4. 4th
    Aflac
    2.8 / 5
  5. 5th
    Elevance Health
    2.3 / 5
  6. 6th
    Aetna
    1.6 / 5
Product Quality Score Comparison
RankCompany Score
1Humana66
2UnitedHealth Group59
3Molina Healthcare59
4Aflac56
5Elevance Health46
6Aetna32
NPS Comparison

Aetna Ranks 6th in Net Promoter Score

1057 Customers rate Aetna's Net Promoter Score a -68, which ranks it 6th against its competitors, below Elevance Health. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Aetna to a friend?”.

  1. 1st
    Humana
    2
  2. 2nd
    UnitedHealth Group
    -14
  3. 3rd
    Aflac
    -18
  4. 4th
    Molina Healthcare
    -19
  5. 5th
    Elevance Health
    -39
  6. 6th
    Aetna
    -68
NPS Comparison
RankCompany Score
1Humana2
2UnitedHealth Group-14
3Aflac-18
4Molina Healthcare-19
5Elevance Health-39
6Aetna-68
Pricing Score Comparison

Aetna Ranks 6th in Pricing Score

886 Customers rate Aetna's Pricing Score a 1.5/5, which ranks it 6th against its competitors, below Elevance Health.

  1. 1st
    Humana
    3.1 / 5
  2. 2nd
    UnitedHealth Group
    2.9 / 5
  3. 3rd
    Molina Healthcare
    2.9 / 5
  4. 4th
    Aflac
    2.7 / 5
  5. 5th
    Elevance Health
    2.2 / 5
  6. 6th
    Aetna
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Humana63
2UnitedHealth Group59
3Molina Healthcare59
4Aflac55
5Elevance Health44
6Aetna31
Customer Service Comparison

Aetna Ranks 6th in Customer Service

849 Customers rate Aetna's Customer Service a 1.5/5, which ranks it 6th against its competitors, below Elevance Health.

  1. 1st
    Humana
    3.2 / 5
  2. 2nd
    UnitedHealth Group
    2.9 / 5
  3. 3rd
    Molina Healthcare
    2.9 / 5
  4. 4th
    Aflac
    2.5 / 5
  5. 5th
    Elevance Health
    2.1 / 5
  6. 6th
    Aetna
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Humana64
2UnitedHealth Group59
3Molina Healthcare58
4Aflac50
5Elevance Health43
6Aetna29
Overall Culture Score Comparison

Aetna Ranks 6th in Overall Culture Score

456 Employees rate Aetna's Overall Culture a 60/100, which ranks it 6th against its competitors, below Molina Healthcare. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Aflac
    82 / 100
  2. 2nd
    Humana
    74 / 100
  3. 3rd
    UnitedHealth Group
    68 / 100
  4. 4th
    Elevance Health
    67 / 100
  5. 5th
    Molina Healthcare
    61 / 100
  6. 6th
    Aetna
    60 / 100
Overall Culture Score Comparison
RankCompany Score
1Aflac82
2Humana74
3UnitedHealth Group68
4Elevance Health67
5Molina Healthcare61
6Aetna60
eNPS Comparison

Aetna Ranks 5th in Employee Net Promoter Score

360 Employees rate Aetna's Employee Net Promoter Score a -15, which ranks it 5th against its competitors, below Elevance Health. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Aetna to a friend?”.

  1. 1st
    Aflac
    43
  2. 2nd
    Humana
    25
  3. 3rd
    UnitedHealth Group
    4
  4. 4th
    Elevance Health
    -2
  5. 5th
    Aetna
    -15
  6. 6th
    Molina Healthcare
    -24
eNPS Comparison
RankCompany eNPS
1Aflac43
2Humana25
3UnitedHealth Group4
4Elevance Health-2
5Aetna-15
6Molina Healthcare-24
Gender Score Comparison

Aetna Ranks 6th in Gender Score

75 Employees rate Aetna's Gender Score a 62/100, which ranks it 6th against its competitors, below Molina Healthcare. The Gender Score tracks how positively women rate their experience at Aetna.

  1. 1st
    Aflac
    85 / 100
  2. 2nd
    Elevance Health
    73 / 100
  3. 3rd
    Humana
    71 / 100
  4. 4th
    UnitedHealth Group
    70 / 100
  5. 5th
    Molina Healthcare
    67 / 100
  6. 6th
    Aetna
    62 / 100
Gender Score Comparison
RankCompany Score
1Aflac85
2Elevance Health73
3Humana71
4UnitedHealth Group70
5Molina Healthcare67
6Aetna62
Diversity Score Comparison

Aetna Ranks 6th in Diversity Score

46 Employees rate Aetna's Diversity Score a 60/100, which ranks it 6th against its competitors, below Molina Healthcare. The Diversity Score tracks how positively diverse employees rate their experience at Aetna.

  1. 1st
    Aflac
    82 / 100
  2. 2nd
    UnitedHealth Group
    70 / 100
  3. 3rd
    Elevance Health
    69 / 100
  4. 4th
    Humana
    69 / 100
  5. 5th
    Molina Healthcare
    66 / 100
  6. 6th
    Aetna
    60 / 100
Diversity Score Comparison
RankCompany Score
1Aflac82
2UnitedHealth Group70
3Elevance Health69
4Humana69
5Molina Healthcare66
6Aetna60

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