Aetna Culture | Comparably
Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna. read more
EMPLOYEE
PARTICIPANTS
456
TOTAL
RATINGS
3642

Aetna Company Culture

Aetna Culture

This score is derived from employee ratings & reviews
2.8/5
Aetna's Overall Culture is rated D+

Top Rated Culture Dimensions

Aetna CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Mark Bertolini Aetna's CEO
Mark Bertolini
63 /100

Diversity at Aetna

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at Aetna have rated CEO Rating, Environment, and Perks And Benefits as the highest categories they have scored

Women at Aetna

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at Aetna have rated Environment, Team, and Work Culture as the highest categories they have scored

Aetna eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-15

Aetna employees are -15% more likely to recommend Aetna as a great place to work

31%Promoters
23%Passives
46%Detractors

Working at Aetna

Working at Aetna is rated below average by 456 employees, across various culture dimensions. Aetna employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting Aetna’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Hartford, CT. See below in detail how working at Aetna was rated by employees.

Overall Company Culture at Aetna

D+

Overall Company Culture at Aetna is rated D+

Last updated 3 days ago

Bottom
25%

Aetna ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 456 Employees

View Results
0
20
40
60
80
100
Marketing
85
Marketing85
IT
83
IT83
Product
76
Product76
Finance
72
Finance72
Customer Success
63
Customer Success63
Customer Support
62
Customer Support62
Operations
60
Operations60
Engineering
57
Engineering57
Admin
53
Admin53

Aetna Employee Reviews

Out of 484 Aetna employee reviews, 43% were positive. The remaining 57% were constructive reviews with the goal of helping Aetna improve their work culture.

43%
57%
Positive Reviews43%
Constructive Feedback57%

Positive Reviews From Aetna Employees

  • What makes you most happy at work?
    Being able to actually people with their health insurance and any issue that arise.
    Posted 4 days ago
  • What do you like best about the leadership team?
    Helpful, friendly, and great communication
    Posted 4 days ago
  • What did you like most about the interview process?
    very simple and proceeded quickly

Constructive Feedback From Aetna Employees

  • What does the leadership team need to get better at?
    communication and applying the same to colleagues as they make us do to customers
  • What does the leadership team need to get better at?
    Start caring about their employees.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Pay better for the amount of work and stress you go through

Aetna Company Information

Aetna Mission, Vision & Values

Aetna Mission Statement

Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna.

Aetna Values

  • Integrity
  • Excellence
  • Caring
  • Inspiration

Sustainability and Corporate Social Responsibility at Aetna

As a company long focused on leadership in corporate
responsibility, Aetna is committed to fulfilling the goals
outlined in our environmental policy statement by further
reducing our carbon footprint. This significant commitment of
resources has generated award-winning initiatives that have
helped Aetna earn recognition as a company committed to
protecting our most valued resources.

Paving the way for healthier communities Helping communities stay healthy through corporate philanthropy is part of our commitment to helping people stay healthy. Quality Health care often isn't available in low-income and minority communities. and people in these communities are often at higher risk for certain chronic health conditions.

HeadquarterHartford, CT 06156
United States of America
Websitewww.aetna.com/
Tel1-800-872-3862
Company StatusPublic
StockAET
Social Sites

Aetna Competitors

Aetna competitors include Aflac, Humana, UnitedHealth Group, and Elevance Health. Aetna ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Aetna compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Aflac's Logo
    Aflac
    4.6/5
  2. #2
    Humana's Logo
    Humana
    4.2/5
  3. #3
    UnitedHealth Group's Logo
    UnitedHealth Group
    3.6/5
  4. #4
    Elevance Health's Logo
    Elevance Health
    3.4/5
  5. #5
    Aetna's Logo
    Aetna
    2.8/5
  • Culture Video

Aetna Employees

Aetna has 24669 employees. 456 employees at Aetna have reviewed Aetna across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 3 days ago.

Overall, the 456 Aetna employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Aetna are mostly dissatisfied with their total compensation at Aetna, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Aetna are not very pleased with their team. 456 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Aetna are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Aetna believe the environment at Aetna is positive. Most Participants believe the pace of work at Aetna is extremely fast. About 72% of the employees at Aetna work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Aetna are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Aetna employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Aetna report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Aetna have 1 meeting
Meetings
A Day in the Life
69% of Aetna employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Aetna employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
69% of Aetna employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Aetna employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
55% of Aetna employees call their work environment positive
Environment

Joining Aetna - Employee Onboarding

The prevailing opinion from employees about joining Aetna is that the company was very prepared on their first day. Aetna employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Aetna KPIs and OKRs

At Aetna 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Aetna's KPIs and OKRs is essential for its success. Out of 13 Aetna employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes54%
No46%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Aetna CEO & Leadership

Aetna CEO - Mark Bertolini

Mark Bertolini Aetna's CEO
63 /100

Mark’s approval rate is lower compared to CEOs at similar sized companies, putting Mark in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Hartford, CT. Mark Bertolini’s employees rank Aetna in the Bottom 45% for Environment, and in the Bottom 30% for Leadership. Bertolini is generally unpopular with Aetna employees, but ranks especially low with employees in the Admin department, and by employees identified with Other ethnicities and employees in the Operations department. However, employees in the Marketing department have a slightly more favorable view of the CEO. When compared to Aetna’s competitors, Mark Bertolini ranks below both Elevance Health CEO Gail Boudreaux and UnitedHealth Group CEO Andrew Witty.

Aetna Leadership

The Aetna Executive Team is rated a “D+” and led by CEO Mark Bertolini, Executive VP, CFO & Chief Enterprise Risk Officer Shawn Guertin, and President Karen Lynch

  • Mark Bertolini  CEO / President

    Mark Bertolini CEO / President

    Mr. Mark T. Bertolini has been the Chief Executive Officer and Chairman at Aetna Inc. since November 29, 2010 and April... read more

  • Shawn Guertin Executive VP, CFO & Chief Enterprise Risk Officer

    Mr. Shawn M. Guertin has been the Chief Financial Officer and Chief Enterprise Risk Officer at Aetna Inc. since February... read more

  • Karen Lynch President

    Ms. Karen S. Lynch serves as the President of Coventry Health Care Inc. Ms. Lynch has been the President at Aetna Inc.... read more

  • Mark Laborde Head of Southeast Region and Senior Vice President

    Mr. Mark Laborde has been Head of Southeast Region at Aetna Inc since July 2013 and serves as its Senior Vice President.... read more

  • Tracy Baker Head of Arkansas, Louisiana, North Carolina, South Carolina and Tennessee

    Mr. Tracy Baker serves as Head of Arkansas, Louisiana, North Carolina, South Carolina and Tennessee at Aetna Inc. Mr.... read more

  • Tom Grote Head of Maryland, Virginia and Washington

    Mr. Tom Grote has been Head of Maryland, Virginia and Washington at Aetna Inc. since July 2013.

  • Brian Lessard Head of Credit Research

    Mr. Brian Lessard has been the Head of Credit Research at Aetna Inc since May 2003.

  • Grace Figueredo Chief Diversity and Inclusion Officer

    Ms. Grace Figueredo has been the Chief Diversity and Inclusion Officer of Aetna Inc since March 2014.

  • Heather Dixon Vice President, Controller & Chief Accounting Officer

    Ms. Heather Dixon has been Vice President of Aetna Inc. since August 2016 and has been its Chief Accounting Officer and... read more

Aetna Salaries

How much does Aetna pay?

How much do people at Aetna get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Aetna is $131,674, or $63 per hour, while the estimated median salary is $132,826, or $63 per hour.

At Aetna, the highest paid job is a Director of Sales at $232,362 annually and the lowest is an Admin Assistant at $38,672 annually. Average Aetna salaries by department include: IT at $82,732, Sales at $159,616, Design at $123,723, and Marketing at $109,332. Half of Aetna salaries are above $132,826.

184 employees at Aetna rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 548 ratings) while 169 employees at Aetna rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 180 ratings).

Salaries contributed from Aetna employees include job titles like Lead Engineer, Data Scientist, Mobile Developer, and Senior Product Manager. Comparably data has a total of 15 salary records from Aetna employees.

Last updated 4 days ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$133k
$133k33rd Percentile
50th Percentile
$180k
$180k50th Percentile
67th Percentile
$224k
$224k67th Percentile
83rd Percentile
$248k
$248k83rd Percentile
100th Percentile
$277k
$277k100th Percentile
$131,674*
Average Compensation
$132,826*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Aetna Salaries by City

Aetna Salaries by Department

Explore Aetna Salaries

Diversity & Inclusion at Aetna

Diverse employees at Aetna score the company 60/100 across various culture categories, placing Aetna in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Aetna across various culture dimensions.

At Aetna, we’re joining our members to achieve their health ambitions, meeting them in the communities where they live and work and personalizing their health care. Delivering on this promise starts with our commitment to building a workforce that is as diverse as the individuals we serve and fostering a culture where everyone is invited to bring their unique perspectives to the table. Our approach is purpose-driven and strives to meet the needs of our workforce, our workplace environment and the marketplace.

Ranked Culture the Highest

Women 89/100
Tenure - Over 10 Years
Men 95/100
Department - Marketing
Diverse Employees 83/100
Department - IT

Ranked Culture the Lowest

Women 41/100
Tenure - Less Than 1 Year
Men 51/100
Tenure - Less Than 1 Year
Diverse Employees 50/100
Department - Operations

Aetna Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Aetna PTO

Aetna's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Aetna's 2nd most important benefit besides Healthcare when ranked by employees, with 44% of employees saying it is the most important benefit. Aetna's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy44%
Office Meals0%
401k Contribution56%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo43%
$1500 - $2500/mo28%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo29%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Aetna Careers

Aetna Jobs

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H1B Visa

In 2019, Aetna applied for 198 H1B visas. Of the work permits applied for, 94% were approved, 1% certified-withdrawn, 4% withdrawn, and 2% denied.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Aetna unveil that 7 approved work permit applications were withdrawn before the employee’s start date, and 2 were withdrawn by Aetna after the employee’s start date.

Work Permit Application Outcome

Aetna has a total of 24669 employees

198
Total Applied
  • 94% Granted (186 out of 198)
  • 2% Denied (3 out of 198)
  • 4% Withdrawn Application was withdrawn by the employer before approval/rejection (7 out of 198)
  • 1% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 198)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Aetna Know You Want To Work There

Overview of Candidates Interested in Aetna on Comparably

Candidates By Department

All Industries
35%
Design
20%
IT
10%
Engineering
10%
Marketing
10%
Other
15%

Candidates By Location

Chicago
10%
Trenton
5%
Nashua
5%
Fort Worth
5%
Hartford
5%
Other
70%

Frequently Asked Questions regarding Aetna

Who is the CEO of Aetna?

Aetna CEO is Mark Bertolini, their score by employees is 63

What is Aetna eNPS?

The eNPS for Aetna is -15

What is Aetna revenue?

Aetna revenue is $61B

What is the salary for Jr Developer in Aetna?

Jr Developer average salary in the US is 81k

What are the salaries in the Design in Aetna?

The average salaries for Design in Aetna is 124k

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