Aetna Employee Reviews | Comparably
Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna. read more
EMPLOYEE
PARTICIPANTS
465
TOTAL
RATINGS
3744

Aetna Employee Reviews

Out of 511 Aetna employee reviews, 43% were positive. The remaining 57% were constructive reviews with the goal of helping Aetna improve their work culture. The Finance team, with 93% positive reviews, reports the best experience at Aetna compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are supportive of higher education and pushing you to better yourself and pursue other opportunities.

Review from Customer Success Dept · Posted 14 days ago

They are very supportive of my higher education goals and continue to push me to learn new skills while allowing me time in my day to do so.

Posted 14 days ago

Helpful, friendly, and great communication

their openness and they are very communicative

They are a great leadership team

What is the best part about your compensation package?

Compensation Reviews

The benefits. I feel like we get a good amount of PTO, and we can use it before we earn it, which is a great benefit. The company is also very supportive if we need to take time off for medical reasons.

Review from Customer Success Dept · Posted 14 days ago

Decent pay overall and benefits

Stock options and 401k match

Tge abikity to work from home. Which allows me to be able to keep tgis job that i enjoy.

Review from Marketing Dept

The annual bonus structure and disbursement

What are some of the best things about your team?

Team Reviews

We work well together and support each other. My team is very good about always answering each other's questions and making sure that we cover for each other when needed.

Review from Customer Success Dept · Posted 14 days ago

My coworkers work well together as a team. We support each other very well and have each other's backs. But it is very hard to get to know each other when we all work virtually and have never met in person.

Posted 14 days ago

Team communicates well and is very supportive. Across departments and up the chain of command most are helpful

very cohesive, always willing to help each other

We work well together and communicate well

What is most positive about the culture and environment at your company?

Environment Reviews

There are groups you can join to get to know other employees who may not be in your department, so it is a nice benefit within the company. It's nice when we are all virtual to feel a sense of belonging, especially when there are so many employees.

Review from Customer Success Dept · Posted 14 days ago

Everyone supports one another. Everyone is quick to answer your questions and be there if you need assistance.

Posted 14 days ago

Support support support. I have not met anyone on my teams or higher up that wasnt helpful when needed. It is a true team environment

We're work from home mostly.

Work as a team to get stuff done

Review from Marketing Dept

What did you like most about the interview process?

Interviews Reviews

It was all virtual. I was given all of the information about the position, i.e., training, pay, benefits, etc, at the time of the interview, so I could plan based on that if I wanted to take the position if offered to me.

Review from Customer Success Dept · Posted 14 days ago

I really enjoyed interviewing with my director. Again, personable and he challenged me.

very simple and proceeded quickly

As i have worked here previosly, i knew where i was going. Tough tgere were lot of pricesses changes in the three years i was gonne.

Review from Marketing Dept

It was the easiest process

What makes you most happy at work?

Outlook Reviews

Interacting with the members. They make my day every day.

Review from Customer Success Dept · Posted 14 days ago

Having the support of my managers and coworkers. While I don't really know any of them, as in we have never met in person, I feel like they have my back at work.

Posted 14 days ago

Being able to actually people with their health insurance and any issue that arise.

Helping my members, hearing their stories and making sure I can advocate for them. I love being able to work really hard for a member and in the end, getting their issue resolved.

helping our members to get the best healthcare service

What do you like best about your company?

Outlook Reviews

The work we do to help members take care of themselves and educate them on their healthcare.

Review from Customer Success Dept · Posted 14 days ago

Being able to work alone and do it well

They treat their employees great.

Large company benefits (comfort, no worry about whether company tanks)

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