C
65/100
American Airlines Empresa Reclamada
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential.
With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. leer más
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American Airlines Outlook Employee Reviews
All
Positive
Constructive
¿Qué te hace más feliz en el trabajo?
Helping my passengers start off with a positive feeling as they start their journey.
Revisión Review del Departamento de Operaciones · Publicado hace un año
The best traits of my team are the supportive, respectful, and positive environment they create, which makes me feel genuinely happy and valued at work.
Revisión Publicado hace un año
Going home to see my family
Revisión Publicado hace un año
The independence, responsibility, and success I feel working.
Revisión Publicado hace 2 años
Business passengers and colleagues are the best.
Revisión Publicado hace 3 años
To feel of value to management
Revisión Publicado hace 4 años
I enjoy being around co-workers.
Revisión Publicado hace 4 años
Talking with passengers and my fellow coworkers.
Revisión Review del Departamento de Ventas · Publicado hace 4 años
When the shift ends, it is a great feeling.
Revisión Publicado hace 4 años
Knowing my team is successful and enjoying what they do.
Revisión Review del Departamento de Operaciones · Publicado hace 4 años
My co-workers, and the work pace. You get so busy, you forget 4 hours have passed already.
Revisión Publicado hace 5 años
When I am able to work independently! (not micro managed)
Revisión Publicado hace 5 años
I guess just the overall job itsself
Revisión Publicado hace 5 años
M o n e y
Revisión Publicado hace 5 años
Traveling and helping others travel as well.
Revisión Publicado hace 5 años
Cooperation with other team members
Revisión Publicado hace 5 años
Passagers complain about delays and lost luggage
Revisión Publicado hace 5 años
My role to lead others and nurture growth.
Revisión Publicado hace 5 años
Seeing my coworkers and feeling lije i did a great job
Revisión Publicado hace 4 años
Nothing at all except getting paid
Revisión Publicado hace 4 años
¿Qué está mal y cómo se puede mejorar?
Company needs to pay off debt, modernize technology and improve service
Revisión Publicado hace 2 años
This place is a damn joke
Revisión Publicado hace 3 años
New management and overhaul on policies. Srop abusing the employees
Revisión Publicado hace 5 años
Honestly and transparency and ethics
Revisión Publicado hace 5 años
get rid of the America West/ US Air management regime - replace them with a Gordon Bethune (former Continental) or Richard Anderson or Ed Bastian type
Revisión Publicado hace 5 años
Improve company culture, then client experience will improve as well.
Revisión Publicado hace 5 años
improve work ethics and morale
Revisión Review del Departamento de Operaciones · Publicado hace 5 años
Toxic environment please send undercover boss
Revisión Publicado hace 6 años
A better aligned job to my skillset and liking
Revisión Review del Departamento de IT · Publicado hace 6 años
AA cannot do anything right. The management is so out of touch with the average employee- the average employee feels it and is acting out in ways that hurt the image and brand of the company
Revisión Review del Departamento de Operaciones · Publicado hace 6 años
I work at home and I book tickets. I often get angry customers on my phone who want a refund on a nonrefundable ticket. I often get cussed at, yelled at, and death threats said towards me every day while on the phone. Customers shouldn't be allowed to speak to us this way.
Revisión Review del Departamento de Ventas · Publicado hace 7 años
A sweeping change in upper management
Revisión Review del Departamento de Operaciones · Publicado hace 7 años
Settle our contracts and respect the workers
Revisión Review del Departamento de Operaciones · Publicado hace 8 años
Management needs to listen to front line employees that interact with customers on a daily basis. They set their own agenda and hope that the front line employees will agree with it. Management will never ask front line employees "how can we do this better?"
Revisión Review del Departamento de Ventas · Publicado hace 8 años
Everything is wrong... I don’t even know where To begin! I feel bad for people who fly with us because of the horrible products we offer! There is nothing service wise we can fix when the products aren’t good enough
Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años
Finance is very cut throat. The leaders thrive on the fact they can stop projects from progressing under the guise of responsibility/accountability.
Revisión Publicado hace 8 años
they seem to want to charge legacy prices but operate like a discount airline, no leg room, no luggage allowance
Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años
I think the company doesnt deliver on all of their promises and i also believe they are constanty downgrading the product which upsets the passengers who then take our their frustrations on those of us who have no control over the changes
Revisión Review del Departamento de Operaciones · Publicado hace 8 años
Management does not take the time to listen to employees
Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años
Share the wealth with those who actually produce the profits.
Revisión Review del Departamento de Operaciones · Publicado hace 8 años
¿Qué es lo que más te gusta de tu empresa?
excellent benefits they are a solid company
Revisión Publicado hace 8 años
¿Qué es lo que más te gustaría ver mejorado en tu empresa?
giving us more rest inbetween flights on layovers
Revisión Publicado hace 8 años
Maintain everything the way it is
Revisión Review del Departamento de IT · Publicado hace 9 años
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