C-
64/100
American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential.
With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
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American Airlines Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Mature co-workers and most have the same work ethic.
Review from Operations Dept
The best traits of my team are the supportive, respectful, and positive environment they create, which makes me feel genuinely happy and valued at work.
There is ALWAYS someone to support you, cheer you on, fight for you if necessary.
Above average & sustained promotions due to attrition.
they have great Work ethics
Colleagues are supportive of each other.
Learning about the people I work with and meet.
Diversity and inclusive culture. No judgement.
Review from Sales Dept
Not much. The company makes sure (at a non corporate level) employees see each other as enemies, seems like they are scared of what could be achieved if people actually united against some of the abuses commited by the company.
Open and honest discussions are encouraged and expected.
Review from Operations Dept
I like my coworkers. They make my workplace a better place
Everyone is nice and experiences
The people I interact with daily.
I have nothing positive to say about American Airlines. My coworkers however are a huge support, as they are experiencing the same things.
Friendly staff and co workers
The pay and the Benefits
I like the way we all work as a team. It seems like when one person needs help, another is ready to assist. We have fun in telhe midst if chaois
cultural diversity, within the company, and those we serve! We are American!!
Nothing to make a employee feel happy
Nothing we have lost all respect for the customers travel plans. On time is the focus so managers can get a bonus
What needs to change to make the company culture better?
In truth, if seventy percent of the management disappeared tomorrow, I don't think anyone would notice. Nor would it affect the operation at all. We can go whole days without seeing any of them while they have meetings and not only is the atmosphere better, but things get done more efficiently.
Horrible company culture at american airlines.
it will be better if people get along, but right now it's a hostile environmental
Hold management and superiors accountable for actions that are in violation of code of conduct and ethic
The scolding culture its not very helpful everyone wants to scold instead of correcting and properly informing
We need to be valued more
Hire executives who actually care about people.
Allowing things to be aired out rather then just brushing things under the rug.
Manager is playing favorites per usual
Less division, more inclusion. One same vision and goal. Proudness to represent the brand. Trust in our leadership.
Review from Customer Support Dept
Stop promoting incompetent people into management positions.
Review from Sales Dept
Leadership at the company needs to experience what being a frontline employee is like. Jill Surdek, the VP over flight attendants needs to quit parading around like she's a flight attendant and actually be a flight attendant
Review from Operations Dept
Eliminate the demeaning culture that exists with the legacy US Air team
Review from Operations Dept
The company needs to listen to the employees and pay attention to the needs of the customers as well!
Review from Customer Support Dept
The work environment is working on shifting sands. You think you are doing well. The next day the sky is falling. A lot of angst working here.
Stop protecting lazy non-performers, it's embarrassing, and it limits the growth of others who are held back by incompetent clock punchers.
Review from Engineering Dept
Again, it’s about valuing employees and recognizing we are important to our bottom line.
Review from Customer Support Dept
Management needs to care about my work life.
Review from Operations Dept
Quit giving us a list of excuses why our employee group cannot be paid with benefits at industry LEADING rates.
Review from Operations Dept
Money, money, money.....they couldn't care less about the passengers or the employees.
Review from Operations Dept
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