C-
65/100
American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential.
With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
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American Airlines Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
Working together to rake care of the needs of the customers.
Review from Operations Dept
The best traits of my team are the supportive, respectful, and positive environment they create, which makes me feel genuinely happy and valued at work.
Knowledge. The average seniority on my team is 25 years.
they help each other .
People try hard, trauma bonding
The co-workers that have went through the training and have the knowledge and not a DEI hire are all very like minded in working for the customres and have the cistomers best intrest at heart. Not a hire to fill a seat and is unqualified to be there
We all support each other and feel the same way about our company’s executive gre
Hrlping customers get to their destination
How close all of us are
Our leader is really great.
Review from Sales Dept
American shares open, respectful and honest communication.
Review from Operations Dept
Easy to get along with
work hard determine motivated no bullshit
Positiveness good attitude helping nature etc
Eager to prove themselves. Always looking for the next challenge.
My fellow new hires are amazing. 90% if my team is looking for nee jobs.
loyalty,mannerisms,camaraderie,sense of humor. Gatherings after work
We work together to help each other.
smart people who would like to see the company's direction and customer perception improve but are wallowing because of our lackuster low cost carrier management
I like the people there
What do your coworkers need to improve and how could you work together better?
Whatever coworkers do is based on company ethics which leave a lot to be desired.
Communication and consistency. Everyone being on the same page
Coworkers need to speak up more, but culture discourages this.
Learn to talk to each other an get along
A more open enviroment not us VS them
Jealousy and communication and hypocrisy
We need to get back to caring for the customer and actually show a desire to be beneficial to our customers, quit being so nonchalant, especially to customers that use discounts. We tend to treat spenders better.
Review from Sales Dept
Understand all job groups and policies as one accord.
Review from Sales Dept
Understanding and respecting the different positions/departments
Review from Customer Support Dept
Some people could actually try to work, that would be a nice start! And also not expect that everyone else will pick up after them forever
Review from Customer Support Dept
Get rid of the senior executives. They have created and foster a toxic culture.
stop compartmentalizing dept so much, we need to know why they do certain things so we can explain better to the customer.
Review from Customer Support Dept
prioritizing work hours and willing to help immediately when needed
Review from IT Dept
Great cowork great collegues team work
Review from Customer Support Dept
My flight service coworkers are great, however relations between other departments need major repairing and it starts with management putting a stop to pitting us against each other.
Review from Operations Dept
They could be friendlier and not as angry
Review from Customer Support Dept
They are great to work with.
Review from Operations Dept
constant infighting perpetuated by management
the coworker need to work as a team
My building is a bit clique-ish and most people only go to meetings to not be on the phones
Review from Customer Support Dept
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