
Most maintain a respectful and professional demeanor.
Revisión
My team maintains a positive attitude despite of the dire circumstances.
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Having time off that I am actually able to take. Being compensated for the endless overtime. Not taking on the workload of 3 people that got RIF'd
Revisión
Technologies can be improved specifically with regards to onboarding and password resets. IGA successfully resets my direct reports passwords about 20% of the time. Implementation needs significant improvement.
Revisión
Giving us the tools we need to meet SLA's and retain clients. Being more involved and aware of operations. Prioritizing the work that contributes to client retention. Hiring/retaining front line leaders. Everyone gets burnt out and their responsibilities fall on the overfull plates of those who stay
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