
I see many that make extra-ordinary efforts to compensate for bad business decisions and save upper management from their own foolish policies and decisions.
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There needs to be a path for a technical person. Decisions need to always have a check and balance rather than made just for today's penny at the expense of tomorrows hundreds of dollars.
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All decisions are made by buzz-words and not my understanding. People with technical experience are treated like idiots and non-technical people tell those with experience that we don't understand and cannot have input. This is a truly hostile environment for me - with over 30 years of experience.
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Emphasis is always on the customer and not the employee. I could have saved the company millions - but am told that I am clueless. I was told directly by a Sr. VP that the company has no responsibility to help me even stay on par with the cost of living.
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Even if I report an issue, the report is either ignored or discarded. Today, the response was "you get 3 chances to respond to us or we will close the ticket". All 3 attempts by the service team came during my midnight hours. The ticket was closed before I even knew someone was there.
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