Extended Stay America Outlook Employee Reviews | Comparably
Extended Stay America Empresa Reclamada
Extended Stay America is a chain of hotels specialized in providing business and leisure travelers a functional hotel suite. leer más
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PARTICIPANTES
349
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3245
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Extended Stay America Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Ease of tasks and friendly co workers

Revisión Publicado hace 4 meses

The guest, especially long term. Though management frowns upon getting to know the long-term guest. Even though they are extremely friendly with the guest themselves.

Revisión Publicado hace 3 años

Making other people smile and Brighting up there day I. Love helping them at all times if I can

Revisión Publicado hace 3 años

Making guests feel at home

Revisión Publicado hace 3 años

The laid back environment and trust

Revisión Publicado hace 3 años

That I am able to make the guest comfortable.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Just being there. I love my team.

Revisión Publicado hace 4 años

My co-workers and management team

Revisión Publicado hace 4 años

The ability to do my job with no distractions

Revisión Publicado hace 4 años

Interacting with all the guests

Revisión Publicado hace 4 años

Having enough help & resources available

Revisión Publicado hace 5 años

Very Friendly and comfortable environment.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

Reaching goals, meeting new people

Revisión Publicado hace 6 años

I love the guest at the company.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Interact with competent and committed teammates

Revisión Publicado hace 7 años

Being able to finish what I start. Talking to co-workers.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

getting off and going home.

Revisión Publicado hace 5 años

The guest and the benefits

Revisión Publicado hace 5 años

When I am able to complete my work effectively.

Revisión Publicado hace 5 años

The community understanding by both customer and company

Revisión Publicado hace 5 años

¿Qué está mal y cómo se puede mejorar?

Roaches not clean managers involved in confrontation

Revisión Publicado hace 2 años

Get rid of the crooked management

Revisión Publicado hace 4 años

Find a new management team

Revisión Publicado hace 4 años

Bad management Bad management bad business

Revisión Publicado hace 4 años

We need new manager someone who knows what their doing listens to the guest and the employees especially when they give their availability to her 4/5 times and she still gets it's wrong . She needs to put the schedule up on time every week so we can know what days we work . She needs to stop blami

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Management not doing their jobs

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

There's no leadership cannot keep employees and no one seems to truly care

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

So much to describe honestly

Revisión Publicado hace 4 años

Mice in hotel big problem

Revisión Publicado hace 5 años

I think we are outdated and corporate is old. They are out of touch

Revisión Publicado hace 5 años

Nothing in this Hotel works properly have of the a/c doesnt work in the building and we havent had a maitnance guy for around 2 months

Revisión Publicado hace 5 años

The management in place is still there but employees do not stay.

Revisión Publicado hace 5 años

Most full time guests do not like the manager

Revisión Publicado hace 5 años

If manager wasn't so negative and dnr everyone just cause they make her mad

Revisión Publicado hace 5 años

I feel like I get wrongly accused before getting facts first

Revisión Publicado hace 5 años

Better management dealing with employees

Revisión Publicado hace 5 años

customer survey shows the results

Revisión Publicado hace 5 años

There is nothing that can make that place bettwe

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

Management addressing employees that don't work or engage with customers, disciplining for inappropriate behavior. Not awarding bad behavior, or giving hours and vaca days to employees with parents higher up.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

No not at all. I don't think so

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

¿Qué es lo que más te gusta de tu empresa?

Customer service is put first.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Corporate supporting employees more often.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Review Sentiment at Extended Stay America

49
49%
51
51%

About Extended Stay America's Outlook

D-
50/100

Where This Score Ranks Extended Stay America's Outlook

BOTTOM
10%

In the Bottom 10% of 1607 similar size companies on Comparably

?

Not enough ratings to compare against companies in Hickory, NC

5th

5th place versus 5 competitors rated on Comparably

Extended Stay America's Outlook is scored a D- by 594 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Extended Stay America's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Support department’s negative scores cause Outlook to be one of Extended Stay America's weaker culture attributes amongst employees. Use the filters below to understand Extended Stay America employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 3 days ago.

Rate Outlook the Highest

  • Department - Sales
    +20%
  • Tenure - Less than 1 Year
    +19%
  • Ethnicity - Other
    +17%

Rate Outlook the Lowest

  • Experience - Entry Level
    -21%
  • Department - Customer Support
    -15%
  • Ethnicity - Hispanic or Latino
    -13%

How Extended Stay America's Outlook Score is Calculated

FILTER RATINGS BY

Results from 344 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

46
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico14%
Bueno18%
Neutral26%
Malo22%
Terrible20%
How do your customers perceive your company?
AnswerPercent
45%
No55%
Are you typically excited about going to work each day?
×
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