


Diverse employees at Extended Stay America have rated Office Culture, Professional Development, and Environment as the highest categories they have scored
Women at Extended Stay America have rated Office Culture, Environment, and Leadership as the highest categories they have scored
Extended Stay America employees are -38% more likely to recommend Extended Stay America as a great place to work
| 27% | Promoters |
|---|---|
| 8% | Passives |
| 65% | Detractors |
Working at Extended Stay America is rated below average by 348 employees, across various culture dimensions. Extended Stay America employees rate Office Culture highest among all categories, and think that Team and Work Culture have the most room for improvement, putting Extended Stay America’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Hickory, NC. See below in detail how working at Extended Stay America was rated by employees.
Overall Company Culture at Extended Stay America is rated D-
Last updated a month ago
Extended Stay America ranks in the Bottom 10% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Out of 358 Extended Stay America employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping Extended Stay America improve their work culture.
| Positive Reviews | 49% |
|---|---|
| Constructive Feedback | 51% |
What did you like most about the interview process?Professionalism was showcased throughout the interview and attention to detail and compemsation.
What makes you most happy at work?Ease of tasks and friendly co workers
What are some of the best things about your team?Everyone helps Everyone on a daily basis to ensure the daily operation flows smoothly.
What does the leadership team need to get better at?Communication, and less gossip. Forward communication to shift changes
What does the leadership team need to get better at?Demoting some of their long term managers that abuses the system.
What needs to change to make the company culture better?Knowing when they have dedicated hard workers
Extended Stay America is a chain of hotels specialized in providing business and leisure travelers a functional hotel suite.
mission is to care for people who are building a better future for themselves and their families, so in an effort to help those in need of long-term housing while their homeland recovers.
| Headquarter | Charlotte, NC United States of America |
|---|---|
| Website | extendedstayamerica.com |
| Founding Date | 1995 |
| Tel | 980-345-1600 |
| Company Status | Public |
| Stock | STAY |
Extended Stay America competitors include Booking.com, Choice Hotels, Airbnb, and Priceline.com. Extended Stay America ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Extended Stay America compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

348 employees at Extended Stay America have reviewed Extended Stay America across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 348 Extended Stay America employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Extended Stay America are mostly dissatisfied with their total compensation at Extended Stay America, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Extended Stay America are mostly dissatisfied with their team. 348 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Extended Stay America are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Extended Stay America believe the environment at Extended Stay America is negative. Most Participants believe the pace of work at Extended Stay America is moderate. About 72% of the employees at Extended Stay America work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Extended Stay America are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Extended Stay America is that the company was very prepared on their first day. Extended Stay America employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Extended Stay America 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Extended Stay America's KPIs and OKRs is essential for its success. Out of 7 Extended Stay America employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
Jonathan’s approval rate is lower compared to CEOs at similar sized companies, putting Jonathan in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Hickory, NC. Jonathan Halkyard’s employees rank Extended Stay America in the Top 20% for Office Culture, in the Bottom 45% for Professional Development, and in the Bottom 15% for Environment. Halkyard is generally unpopular with Extended Stay America employees, but ranks especially low with employees with Entry Level experience, and by employees in the Customer Support department and employees in the Engineering department. However, employees in the Sales department have a slightly more favorable view of the CEO. When compared to Extended Stay America’s competitors, Jonathan Halkyard ranks below both Priceline.com CEO Brett Keller and Booking.com CEO Glenn D. Fogel.
The Extended Stay America Executive Team is rated a “D” and led by CEO Jonathan Halkyard, Executive Vice President of Operations Simon Mendy, and Chief Information Officer and Senior Vice President Ames B. Flynn
Jonathan Halkyard CEO / President
Jonathan Halkyard serves as the CEO / President of Extended Stay America.
Simon Mendy Executive Vice President of Operations
Mr. Simon Mendy has been an Executive Vice President of Operations at Extended Stay America, Inc. since November 7,... read more
Ames B. Flynn Chief Information Officer and Senior Vice President
Mr. Ames B. Flynn has been Chief Information Officer and Senior Vice President of Extended Stay America, Inc. since... read more
James G. Alderman Jr. Chief Asset Merchant and Executive Vice President
Mr. James G. Alderman, Jr., also known as Jim, has been Chief Asset Merchant and Executive Vice President of Extended... read more
Victoria Plummer Executive Vice President of Hotel Operations
Ms. Victoria Plummer has been an Executive Vice President of Hotel Operations at Extended Stay America, Inc. since... read more
David Clarkson Interim Chief Financial Officer
Mr. David Clarkson is Interim Chief Financial Officer of Extended Stay America Inc. and ESH REIT since January 2018 and... read more
Ames Flynn Executive Vice President, Shared Services (Technology, Marketing and Facilities)
Ames Flynn serves as the Executive Vice President, Shared Services (Technology, Marketing and Facilities) of Extended... read more
Mark Mahoney Executive Vice President of Sales
Mark Mahoney serves as the Executive Vice President of Sales of Extended Stay America. Mark started at Extended Stay... read more
James Conway Senior Vice President
James Conway serves as the Senior Vice President of Extended Stay America.
How much do people at Extended Stay America get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Extended Stay America is $124,921, or $60 per hour, while the estimated median salary is $129,876, or $62 per hour.
At Extended Stay America, the highest paid job is a Director of Sales at $222,462 annually and the lowest is a Financial Analyst at $30,000 annually. Average Extended Stay America salaries by department include: Admin at $57,346, Engineering at $136,980, IT at $104,382, and Marketing at $126,940. Half of Extended Stay America salaries are above $129,876.
165 employees at Extended Stay America rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 495 ratings) while 160 employees at Extended Stay America rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 165 ratings).
Salaries contributed from Extended Stay America employees include job titles like Financial Analyst. Comparably data has a total of 1 salary records from Extended Stay America employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
17th Percentile $95k | $95k | 17th Percentile |
33rd Percentile $127k | $127k | 33rd Percentile |
50th Percentile $176k | $176k | 50th Percentile |
67th Percentile $222k | $222k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $275k | $275k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Extended Stay America score the company 50/100 across various culture categories, placing Extended Stay America in the Bottom 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Extended Stay America across various culture dimensions.
Extended Stay America's PTO and Vacation policy typically gives 0-10 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Extended Stay America's most important benefit besides Healthcare when ranked by employees, with 40% of employees saying it is the most important benefit. Extended Stay America's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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Candidates By Department
IT | 20% | |
|---|---|---|
All Industries | 20% | |
Engineering | 20% | |
Design | 20% | |
Executive | 10% | |
Other | 10% |
Candidates By Location
Charlotte | 20% | |
|---|---|---|
Durham | 10% | |
Fort Mill | 10% | |
New York City | 10% | |
Seattle | 10% | |
Other | 40% |
Who is the CEO of Extended Stay America?
Extended Stay America CEO is Jonathan Halkyard, their score by employees is 56
What is Extended Stay America eNPS?
The eNPS for Extended Stay America is -38
What is the salary for Business Analyst in Extended Stay America?
Business Analyst average salary in the US is 100k
What are the salaries in the Legal in Extended Stay America?
The average salaries for Legal in Extended Stay America is 158k
Who are Extended Stay America competitors?
Extended Stay America main competitors are Booking.com, Choice Hotels, Airbnb, Priceline.com