D-
50/100
Extended Stay America Claimed Company
Extended Stay America is a chain of hotels specialized in providing business and leisure travelers a functional hotel suite. read more
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Extended Stay America Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Ease of tasks and friendly co workers
The guest, especially long term. Though management frowns upon getting to know the long-term guest. Even though they are extremely friendly with the guest themselves.
Making other people smile and Brighting up there day I. Love helping them at all times if I can
Making guests feel at home
The laid back environment and trust
That I am able to make the guest comfortable.
Review from Engineering Dept
Just being there. I love my team.
My co-workers and management team
The ability to do my job with no distractions
Interacting with all the guests
Having enough help & resources available
The community understanding by both customer and company
When I am able to complete my work effectively.
The guest and the benefits
getting off and going home.
Very Friendly and comfortable environment.
Review from Customer Support Dept
Reaching goals, meeting new people
I love the guest at the company.
Review from Customer Support Dept
Interact with competent and committed teammates
Being able to finish what I start. Talking to co-workers.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Roaches not clean managers involved in confrontation
Get rid of the crooked management
Find a new management team
Bad management Bad management bad business
We need new manager someone who knows what their doing listens to the guest and the employees especially when they give their availability to her 4/5 times and she still gets it's wrong . She needs to put the schedule up on time every week so we can know what days we work . She needs to stop blami
Review from Customer Support Dept
Management not doing their jobs
Review from Customer Support Dept
There's no leadership cannot keep employees and no one seems to truly care
Review from Engineering Dept
So much to describe honestly
Mice in hotel big problem
I think we are outdated and corporate is old. They are out of touch
Nothing in this Hotel works properly have of the a/c doesnt work in the building and we havent had a maitnance guy for around 2 months
The management in place is still there but employees do not stay.
Most full time guests do not like the manager
If manager wasn't so negative and dnr everyone just cause they make her mad
I feel like I get wrongly accused before getting facts first
Better management dealing with employees
customer survey shows the results
There is nothing that can make that place bettwe
Review from Operations Dept
Management addressing employees that don't work or engage with customers, disciplining for inappropriate behavior. Not awarding bad behavior, or giving hours and vaca days to employees with parents higher up.
Review from Customer Support Dept
No not at all. I don't think so
Review from Customer Support Dept
What do you like best about your company?
Customer service is put first.
Review from Customer Support Dept
What would you most like to see improved at your company?
Corporate supporting employees more often.
Review from Customer Support Dept
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