D
59/100
Extended Stay America Claimed Company
Extended Stay America is a chain of hotels specialized in providing business and leisure travelers a functional hotel suite. read more
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Extended Stay America Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Nothing there is no positivity
Humbling to know new culters and to hear a part of their story brings you back to earth
It feels like a little family.
GM really looks out for me
great place to work and wonderful culture. lovin it.
The people you meet there
We all get along no matter what we deal with on a daily basis.
The guests and my awesome co eorkers
The different personality & interesting stories I hear & learn from daily
It's what you make of ot
Poor communication to entire staff
There is not much to be positive about work.
Our guest are very entertaining
Clocking out or clocking in
Being able to clock out and leave. Leaving is my favorite part of the day because when i arrive I'm glared at by staff or belittled or told that I'm the issue.
Feels like a home away from home. Comfortable and friendly.
Review from Customer Support Dept
knowing long term guest, and meeting new ones. Without the long term guest, I would have quite a long time ago.
Review from Customer Support Dept
People working together to accomplish goals
The lunch is great. The rooms are ok
Review from Customer Support Dept
Making the guests feel like family during thier stay. Interaction with foreign guests was always interesting.
Review from Customer Support Dept
What needs to change to make the company culture better?
Knowing when they have dedicated hard workers
Practice what you preach about
better pay, better benefits. focus on employees and not stockholders.
Review from Operations Dept
Organization within the Human Resources and better professionalism
A manager that knows how to talk to the guest and the employees would be a start
Review from Customer Support Dept
The management and her favorites
Review from Customer Support Dept
My general manager needs to step up to the plate and stop putting other duties on staff when their busy already.
Review from Engineering Dept
New management or teaching of how to speak to others
New team lead and manager
Just have to care more
Needs a new general manager that is not rude, disrespectful or a bully.
Manager needs to change no cussing
Quit being negative and cussing
Wrong customer service , no support from upper management
Management should not allow disrespect.
New management to hite all new staff
Review from Customer Support Dept
To hire better manager that have a sense od running a business
Review from Operations Dept
New supervisor and new manager
Review from Customer Support Dept
I think the company need new leadership.
Review from Customer Support Dept
Give people an equal opportunity
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